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All Seasons Nursery & Landscaping
Outdoor Lighting - Plan and Install, Outdoor Lighting Repair, Acoustic Ceiling Tiles - Install,
About us
All Seasons offers Acadiana's largest garden center with year-round plants, vegetables, herbs, fountains, pottery, statutes, garden supplies, a garden gift shop and more. All Seasons is also a full-service landscape provider, and can design anything from a front yard make-over to a complete outdoor living environment. All Seasons subcontracts the services needed, so the customer only deals with All Seasons directly.
Business highlights
33 years of experience
Services we offer
All Seasons offers full service outdoor living, All Seasons offers the delivery and installation of anything the customer would like for a separate fee. All Seasons also offers a potting station for the planting of customer's choice goods. In the landscaping department, In the garden center, and more. All Seasons also offers free consultations in landscaping!, fire pits, garden maintenance, outdoor kitchens, patios, pavilions, ponds, pools, retaining walls, which includes: landscapes
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.211 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 55% | ||
| 27% | ||
| 9% | ||
| 0% | ||
| 9% |
Showing 1-11 of 11 reviews
Jason K.
Feb 2016
unknown
Hanni T.
Aug 2014
Went there with a general idea what I wanted, but nothing specific. Both times I was greeted with great suggestions after careful attention to what I needed and was looking for.
Response from All Seasons Nursery & Landscaping
"Thank you! We strive for adding those missing elements in our neighbors' yards, and am genuinely happy that you appreciate our suggestions. We hope to assist you in creating your inspirational yard!"
Jonathan C.
Aug 2014
The employees in the landscaping department were courteous and friendly…until I raised a question about a billing error.
When Jarod, the head landscaper, originally gave price quotes, he specified that these were quotes, not bids, and said we would pay for the actual amount of time that the work crew spent on the job.
* No log sheet was shown to me when I inquired about labor fees that seemed too high. I didn’t think to ask to see proof until
later, and was then told that they do not keep the time sheets.
* For 3 of 4 jobs done in Feb 2014, the labor charges on the invoice were significantly higher than the labor fees on the
estimate…even though 2 of these 3 jobs had been changed and required less work. (We cancelled the removal of one tree and cancelled planting two trees, but labor fees increased rather than decreasing.)
The error I made was writing checks when Jarod handed me the invoices. The amounts seemed too high, so I questioned them. He reduced a couple of obvious over-charges and expected payment right then. I paid him…and then allowed All Seasons to do the additional work we had scheduled for the following month. In March, I felt that they had overcharged for labor again. This is when I took time to scrutinize all the invoices and realized I had overpaid for the work that was done in February. (Since I was dealing with what seemed to be a reputable, professional company, I expected this to be easily resolved in a single conversation with a manager.)
* The owner’s assistant never returned my call after I left a voice mail requesting a meeting with a manager to discuss invoicing errors.
* The head landscaper spoke to me in a defensive manner on the phone and insisted that the charges were accurate. He raised his voice and said that I was accusing him of stealing. He interrupted me and never allowed me to finish explaining why I thought that I had overpaid.
* In 5 different phone calls with these two employees (Tess and Jarod) I specifically requested to meet with a supervisor. The final two conversations ended with Jarod’s promise to call me back after he spoke with the owner. (Apparently there is no
manager between him and the owner, Peter Mayeaux).
* I waited a week after my final conversation with Jarod, then I wrote a letter to the managing agent (whose name I found on the
Secretary of State’s website) informing him of all that had transpired. I requested a refund of $385.
* The response I got was a phone call from Peter Mayeaux. I explained my reasons for the refund request.
* He told me that Jarod assured him that my charges were accurate, but he agreed to give me the refund.
* Peter Mayeaux told me that he will make one change; he said from now on he plans to give a bid, rather than an estimate for landscaping jobs. (Based on my experience with All Seasons, I believe this change will result in customers frequently pay more than their job should cost. Even before I was told of this change, I learned that the labor charges start when they begin loading the truck at the nursery and end when the crew returns to the nursery after completion of the job…rather than charging only for the time the crew works in the yard.)
In addition to the issue of being overcharged for services, I have a problem in three of my six beds this spring that I’ve never had in the past seven years (when I hired other landscapers for spring and fall maintenance). Three beds are full of weeds! It is standard practice to spread weed preventer at the same time as fertilizer. Apparently some of my beds got it, while three did not (including the new 4 x 9 ft. flower bed that All Seasons built with fresh soil and mulch).
When Jarod, the head landscaper, originally gave price quotes, he specified that these were quotes, not bids, and said we would pay for the actual amount of time that the work crew spent on the job.
- * On one job he charged for 22 ½ hours labor ($35 per hour) when the estimate was for 18 hrs labor. I know for a fact that the three-man crew worked only a half day (closer to 12 man-hours).
* No log sheet was shown to me when I inquired about labor fees that seemed too high. I didn’t think to ask to see proof until
later, and was then told that they do not keep the time sheets.
* For 3 of 4 jobs done in Feb 2014, the labor charges on the invoice were significantly higher than the labor fees on the
estimate…even though 2 of these 3 jobs had been changed and required less work. (We cancelled the removal of one tree and cancelled planting two trees, but labor fees increased rather than decreasing.)
The error I made was writing checks when Jarod handed me the invoices. The amounts seemed too high, so I questioned them. He reduced a couple of obvious over-charges and expected payment right then. I paid him…and then allowed All Seasons to do the additional work we had scheduled for the following month. In March, I felt that they had overcharged for labor again. This is when I took time to scrutinize all the invoices and realized I had overpaid for the work that was done in February. (Since I was dealing with what seemed to be a reputable, professional company, I expected this to be easily resolved in a single conversation with a manager.)
* The owner’s assistant never returned my call after I left a voice mail requesting a meeting with a manager to discuss invoicing errors.
* The head landscaper spoke to me in a defensive manner on the phone and insisted that the charges were accurate. He raised his voice and said that I was accusing him of stealing. He interrupted me and never allowed me to finish explaining why I thought that I had overpaid.
* In 5 different phone calls with these two employees (Tess and Jarod) I specifically requested to meet with a supervisor. The final two conversations ended with Jarod’s promise to call me back after he spoke with the owner. (Apparently there is no
manager between him and the owner, Peter Mayeaux).
- * No one ever called me back.
* I waited a week after my final conversation with Jarod, then I wrote a letter to the managing agent (whose name I found on the
Secretary of State’s website) informing him of all that had transpired. I requested a refund of $385.
* The response I got was a phone call from Peter Mayeaux. I explained my reasons for the refund request.
* He told me that Jarod assured him that my charges were accurate, but he agreed to give me the refund.
* Peter Mayeaux told me that he will make one change; he said from now on he plans to give a bid, rather than an estimate for landscaping jobs. (Based on my experience with All Seasons, I believe this change will result in customers frequently pay more than their job should cost. Even before I was told of this change, I learned that the labor charges start when they begin loading the truck at the nursery and end when the crew returns to the nursery after completion of the job…rather than charging only for the time the crew works in the yard.)
In addition to the issue of being overcharged for services, I have a problem in three of my six beds this spring that I’ve never had in the past seven years (when I hired other landscapers for spring and fall maintenance). Three beds are full of weeds! It is standard practice to spread weed preventer at the same time as fertilizer. Apparently some of my beds got it, while three did not (including the new 4 x 9 ft. flower bed that All Seasons built with fresh soil and mulch).
Response from All Seasons Nursery & Landscaping
"We appreciate your review and concern. First, we stand behind all of our work and the process to complete projects. With that said, we would like to address your stated weed issue in your beds. We are sorry this seemed to have occurred since we applied all the appropriate pre-emergent herbicides. We are more than happy to send a representative out there to correct the issue free of charge. We provide estimates to customers to reflect the possible hours needed to conduct the work. In this particular case, it took our crew more hours to perform all necessary tasks as communicated to you. We do not charge for time not utilized. We have the utmost confidence in our employees and how they conduct themselves while with clients. Your concerns were reviewed within our office, and as you stated, our owner approved a $385 invoice reduction as per your request. Overall, we are disappointed that you seem to have had a negative experience with us. For over 20 years, we strive to beautify and inspire customers with landscape projects performed at their homes and businesses. It is our sincere goal to furnish customer satisfaction and provide success in all gardens. We wish you the enjoyment of your completed projects, and want you to always feel like you can call on us for advice, concerns and inquiries."
Carlton H.
Jun 2014
unknown
Response from All Seasons Nursery & Landscaping
"Thank you, [member name removed]! It was our sincere pleasure to bring your landscape project to life! We are very pleased that you are satisfied with our service and attention to your home. We are hopeful to hear from your referrals and to help you achieve another vision in the future!"
Todd P.
Jun 2014
Very professional. Punctual and efficient. Job was done within 2-3 days
When one area was noted to not be completely finished, came back
out to the house to fix things quickly
When one area was noted to not be completely finished, came back
out to the house to fix things quickly
Response from All Seasons Nursery & Landscaping
"Thank you, [member name removed]! We are pleased that you are satisfied with the beds we were able to prepare for you! Please do not hesitate to contact us for a new project, or assistance with this one!"
Paula P.
Jun 2014
unknown
Response from All Seasons Nursery & Landscaping
"Thank you, [removed member name]! We apologize again for your tree trouble, but are pleased to have been able to assist you as best we could in your situation. We look forward to the possibility of working with you for another project in the future, or hearing from your referrals for their projects!"
JOHN S.
Nov 2013
The representative showed up on time to discuss the work to be, inspect the area and prepare a quote. He was very helpful and provided the quote before he left. The quote included a promised installation date two weeks out.
Although I didn't hear from them in the meantime re the installation date, they showed up on the date promised. The rep who had made the quote went over the work with the crew and left avery competent young man in charge. The crew were all clan cut young men and did a very professional job. The work took 1 1/2 days plus a short return a couple of days later to install the ground cover which had to be ordered.
I really have no compslaint whatsoever and am co
Although I didn't hear from them in the meantime re the installation date, they showed up on the date promised. The rep who had made the quote went over the work with the crew and left avery competent young man in charge. The crew were all clan cut young men and did a very professional job. The work took 1 1/2 days plus a short return a couple of days later to install the ground cover which had to be ordered.
I really have no compslaint whatsoever and am co
Response from All Seasons Nursery & Landscaping
"Thank you, [removed member name]! We are pleased to have been able to assist you with your projects in an efficient manner! We look forward to the possibility of working with you again on another project, or to hear from your referrals for their projects!"
Ed B.
Apr 2013
The job was fantastic from start to finish. All Seasons was accurate on the bid as well as the timeline of the job. The workers were all pleasant and interested in doing a good job. Our courtyards are stunning to behold and very functional. All Seasons started the job very early in the morning and worked for about two and one half days, even through a downpour. One of my employees thanked them for doing such a great job and the reply was, "thank you for hiring us!". Now that's service with a smile! And as for the landscaping, I had no idea Peter could make my office look so good!
Response from All Seasons Nursery & Landscaping
"On behalf of All Seasons Nursery and Landscaping, thank you for your post and your business! We continue to strive to accomplish the best work in our field, and it is amazing to know our Acadiana community and customers, such as you, recognize our hard work and dedication to our craft! We hope to work with you again, as it was our pleasure."
George W.
Sep 2012
They are very good! One of their employees came out and did some work for me. She picked the plants that I liked without even seeing them and they are still blooming. I would definitely recommend them to others!
Response from All Seasons Nursery & Landscaping
"Thank you, [member name removed], for your positive review and business. We are pleased to have been able to serve you in this way and for the overall result to be one you truly are enjoying! We look forward to the possibility of assisting you again in the future!"
Luiz F.
Jun 2012
Their prices are reasonable. I would use them again.
Response from All Seasons Nursery & Landscaping
"Thank you, [member name removed]! We were pleased to have serviced you in your needed landscaping work and your continued maintenance plan. We strive to assist our community with most aspects of outdoor living, so look forward to your continued support and business!"
Gary K.
Mar 2012
It took them forever – six months. The owner of the company was in charge of managing the entire project, including the pool installation; I think he mismanaged things. The entire project should have taken no more than two to three months. Instead, it took him in excess of six months. We paid him our deposit in February and they finished the week before Christmas. The finished product is gorgeous and we're happy with it, but it took a lot of aggravation and stress to get to this point. The quality is really nice. Some of the plants they put in have died but are still under warranty, so they said they would replace them. They said they would be back to do our Spring trim and refresh, but rather than put us on the schedule upon completion of the project, we had to call when Spring came around to remind them to come. By then it was difficult for them to fit us in and we had to wait until the end of April to have the maintenance done. Not sure if we will be using them again after this service. We also had issues with the pool after installation, but they would not take any responsibility. The pool installer came at first to help out with the situation, but then just blew us off. I would not recommend them.
Licensing
State Contractor License Requirements
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FAQ
All Seasons Nursery & Landscaping is currently rated 4.2 overall out of 5.
All Seasons Nursery & Landscaping accepts the following forms of payment: CreditCard
Yes, All Seasons Nursery & Landscaping offers free project estimates.
No, All Seasons Nursery & Landscaping does not offer eco-friendly accreditations.
No, All Seasons Nursery & Landscaping does not offer a senior discount.
No, All Seasons Nursery & Landscaping does not offer emergency services.
No, All Seasons Nursery & Landscaping does not offer warranties.