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Air Source One
Electrical Baseboard or Wall Heater - Repair, Central A/C - Install, Central A/C - Service or Repair,
Reviews
4.06 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 33% | ||
| 50% | ||
| 0% | ||
| 17% | ||
| 0% |
Showing 1-6 of 6 reviews
Nadine M.
Mar 2022
The coil is broken on the air conditioner and needs to be replaced. The invoice from when the air conditioner was installed clearly shows not only that the parts are under warranty, but also labor. They refused to honor the labor being under warranty. We have been using their competitor for regular maintenance because we were not pleased with the maintenance service they provided. I guess we will continue to use their competitor in the future.
Response from Air Source One
"Thank you for choosing Landry's Air Source 1 for your new air conditioning system installation in 2014. We strive to provide the best possible customer service and expert workmanship for every customer. Your system came with a 10 year parts and labor agreement. Our maintenance agreement provides maintenance 2 times a year in order to keep your system in good working order which is a requirement by the warranty company to keep your warranty valid. We researched your account after receiving your review and your last maintenance was is October of 2016. Unfortunately, the warranty company will not provide labor because the maintenance was cancelled and they require it."
Fredrick H.
Nov 2020
Not good this time. I have utilized Air Source One for 20 years. Air Source One came to my house 6 Nov 20 for winter check which means service the furnace because my AC was serviced in May 20. Technician and trainee went up in my attic. I sat in my carport and poked my head up in attic to see what was going on while they were in attic. Heater was on, but no panels removed for inspection and 5 minutes later tech's asked me to switch to air conditioner. Tech's began working on AC sump pump in attic. Trainee came down from attic to check condensation exit pipe on outside of house. That was when I realized they were not working on heater. After that, tech's proceeded to service outside AC unit. The trainer tech spent half of the visit texting on his cell phone. I am aware of the cell phone usage because I made it a point to make face to face conversation every few minutes with the techs. The heater was the primary reason for the visit, but the tech was more interested in my AC. My heater did not receive the proper inspection. I am undecided at this time if I will hire again.
Response from Air Source One
"[Member Name Removed], Thank you for choosing Landry's Air Source 1 for your heating and A/C needs. We strive to provide the best possible service and workmanship possible for every customer on every visit. We would like to know any time that you have an issue or concern so that we may be able to address it. Please bring any concerns to a member of our team so that we can make it right. Unfortunately, we are just beginning to use Angie's List and did not see your review in a timely manner. We hope that you will give us another opportunity to earn your business in the future."
Deborah C.
Feb 2016
unknown
Response from Air Source One
"[Member Name Removed], Thank you for choosing our team for your HVAC maintenance and installation needs and sharing your experience in a great review."
Ernest B.
Nov 2015
unknown
Response from Air Source One
"[Member Name Removed], Thank you for choosing our team for your HVAC needs. We appreciate the opportunity to be your service provider of choice."
Jane B.
Dec 2012
Went very well....they came out, cleaned and inspected outside unit and inside unit.
Randy H.
Jun 2012
They are very good. We have a maintenance agreement with them when they come out. They also do the maintenance on it. I would recommend them to other people.
Response from Air Source One
"[Member Name Removed], We love hearing that you had a great experience with our team. We appreciate the opportunity to be your HVAC service provider of choice."
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
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FAQ
Air Source One is currently rated 4.0 overall out of 5.
No, Air Source One does not offer free project estimates.
No, Air Source One does not offer eco-friendly accreditations.
No, Air Source One does not offer a senior discount.
No, Air Source One does not offer emergency services.
No, Air Source One does not offer warranties.