CABLE LOCK FOUNDATION REPAIR

Wonderful customer service. The whole process was smooth and efficient. 10/10 recommend!

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Cable Lock's crew showed up when they said they would.  They worked very hard.  They job was completed in one day.  The results are perfect.  My house is now level.  It was a lot of money ($6200), but they have well trained guys and specialized equipment. 

The foreman, Jeffrey, and his team were great.  They showed up on time, worked hard with few breaks, and their work areas were left neat at the end of each day. 
Jeffrey explained the process as work progressed.  Due to heavy rains, the team had to come back a 3rd day to finish the leveling service.  They said they would be there at 8a, and they were.  The house was re-leveled to within 1/2".  
I would highly recommend Cable Lock.

They did have to return a few times because soil below the foundation had settled in certain areas, but they responded quickly to these issues.  The foundation is doing just fine now.

They didn't do the job correctly, and they were contracted to fix it, and they contracted it wrong again. They were awful.

The overall experience was an "A".

We are still dealing with them on certain issues because we weren't able to get all the work done. We just couldn't afford to get it all done. They were very good. The guy who came out to talk about getting it done and did the measurements, he was very thorough and took a lot of time with us and he has done that several times. We have had to talk to him about several things and he is always just excellent. So that part of it I think has gone very well. The people who came out to do the work they were fine as well and they did what they needed to do. They did leave some dirt around but I think they did a good job. The part of the whole process that I wasn't happy with was a plumber with another company that they work with and this plumber found all these things that needed to be done and you had to have this inspection because the work was done to level the house. So he found these things and we spent a lot of money getting those thing fixed. And then they sent these other guys to check it again before the inspection and they did some scare tactics like they might seize your gas meter. These other people that they sent out found other things that would have thousands of dollars to fix and I was just very upset. I called the company. I just didn't think the plumber that they sent out did what he was supposed to do so anyway we chose to ignore those second recommendations. When the inspection came out they didn't even look at the things that these guys said needed to be repaired. So it was just kind of a joke that we spent thousands of dollars on.

The damage that they caused was immediate. This company has done more harm than good. Also, my gas line was broken and not connected right, and it turns out that either Cable Lock broke the line, or unhooked it and did not re hook it after work. I have far worse damage now than I did before they started the work. Just about every where they put the cables I have damage now. The damages are so bad, that I think if I tried to sell my home, I would not be able to sell it. However, I signed a lifetime warranty, and there is a disclaimer in it where I cannot sue them. I would never hire this company again! Do not use them.

A law suite was filed on September 8, 2005.  Although Mr. Knight acknowledged CLFR had "faulted" my slab while working on it, they never made any offer to settle.  Attorney and expert fees are not normally reimbursed in construction related law suites, and so they did everything possible to run up my expenses and delay court.  It took 4 years and 8 months to have my case heard.  On April 30, 2010, a 12 member jury in Ninteenth