Cypress Animal Hospital

I used to be very thankful of this place due to their prices, but after a bad experience I’d never go back. My cat, Watson, came in with a swollen stomach at the end of April. They found a tumor and we scheduled an operation and he was given a prescription for chemo. They never informed me of the side effects of the chemo, and never offered any other treatment or explanation as to what was going on. It wasn’t until researching myself that I realized how sick that could make him, so I decided against it. The time for his operation comes around and he becomes anemic, and they say there’s nothing they can do. ********. They could have done a blood transfusion and operation to remove the tumor and stabilize him, but I wasn’t informed of that until I took him to another vet. It could have been benign for all we knew, and I’m sure a fine needle aspiration would have been able to show that, but it was never offered and I didn’t know it was an option until I went to another vet, once again. They didn’t even offer to do another ultrasound to check to see if the tumor spread. They simply said okay here’s your dying cat, bye. Sorry, good luck! And when I’m told by Cypress that basically there was nothing we could do and he was going to die, I ask if we can put him down. They say “oh well we don’t want to put down a happy pet.” Are you ******* kidding me? He had a tumor on his spleen that could rupture at any moment and kill him almost instantly. He was not a “happy pet.” He was bleeding to death from the inside. He had anemia, FIV, and likely cancer that was literally killing him. He was breathing so heavy and his heart was going crazy and he was super lethargic with a giant stomach full of blood. How insensitive can you possibly be? I was told this by both the doctor and the receptionist. So now I had to take my sorry *** and my dying cat elsewhere where I’m actually informed of all the options, but by then he’s on the brink of death and has to be put down. I can only guess he had cancer, but I guess we won’t ******* know for sure now that he’s a pile of crushed bones and ash in a tiny plastic bag, now will we? I was told there was nothing to be done which wasn’t true. I was denied the opportunity to put my cat out of his misery. Absolutely unacceptable.

I have been a dog breeder for over 15 years and have used more than 25 different vets in the New Orleans area over that time period. I have to say Cypress Animal is by far the most FAIRLY PRICED and CARING veterinarian office I have ever dealt with. From the receptionists’ kind disposition to the attention to detail they show in ensuring my dogs are healthy and happy, I have never met a vet that goes the extra mile like Dr. Stone does. There have been several instances in which he has helped me through tough times in regards to my dogs and has time and time again gone above and beyond what I have come to expect from vets, as in my experience most are prone to over exaggerate health concerns in attempts to up charge clients and for fear of admitting a lack of knowledge on each and every subject a pet owner can encounter. In past situations such as those Ive been lied to, overcharged and under delivered my MANY vets over the past decade. The reason I trust Dr. Stone so much is because, as with other vets, over the years with so many dogs Ive brought in rare cases to him that he wasn’t 100% sure about and instead of allowing ego to get in the way and mislead me as many others have done in the past, he has taken his time to call specialists in each field to further educate both of us on the reality and risks behind the procedures involved and given me 100% honest assessments of his capability and recommendations, even when that very recommendation is to go to a surgeon that specializes in such procedures while im begging him to give it a try. Instances like those are very rare in the pet health industry and when you find a vet willing to go the extra mile to ensure the safety and best care possible you know you've got one of the few vets out there that actually care about the well being of animals more than their own pride or pockets. A sight that is even more compounded by the fact that Dr. Stone is the absolute best surgeon I have ever watched perform. From ear crops, and c-sections to exams and checkups Cypress Animal is one of the very few vets I feel comfortable enough to recommend to all my clients.

No problem with the boarding, but I switched vets because of another issue. My cat kept going into heat, even after the SPCA did two spay surgeries and Dr. French did a third spay surgery. We were completely miserable, as she was cycling into heat every few weeks. When I boarded the cat, I asked for an appointment to talk to Dr. French about other options like hormone therapy. I also asked if they could do some kind of blood test over the weekend to see if the problems were in fact due to hormones. When I picked her up the next Monday, the women in the front office said they did not see any heat behavior while she was in their office. I asked to talk to Dr. French and they said they would "pass along my request". I never heard another word. I looked for another vet who would be more responsive and ended up at Cat Hospital of Metairie. Dr. Perkins took the time to listen, did a blood test and confirmed that the cat was still producing hormones. She and her partner did surgery and found a large piece of ovary. My friends and I are amazed at the change in my cat's personality. She is now calm and happy. I will continue to go to Cat Hospital of Metairie.

The vet is very good. They take really good care of my dog. The dog got really sick about a year ago and they were ready to close up but they opened up again because I was half hysterical.