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AC Ambulance

Founded 1979 • With Angi since December 2010

4.6

(90) Verified Reviews

Description

We have been in business for 37 years, we service all makes both residential and commercial. We have a perfect record with the better business bureau. Our main goal is customer satisfaction.we specialize in existing homes, the more challenging the better. We only sell equipment that offers a factory 10 year parts and labor warranty. We also offer maintenance agreements for $110.00 per system. Servicing Greater New Orleans, St. Charles, St. John, St. Bernard & Plaquemines areas. Award wining....

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Verified Reviews

A few reviews for this pro...
1.0

05/20/2020

This company installed the AC Compressor on a slanted roof, incorrectly. Aug 2015 They built a wooden platform+sealed it at the bottom of the platform, blocking water from draining down the roof. May 2020 Discovered The AC Platform caused the rain to leak from a new roof, onto the ceiling, damaging the insulation, sheetrock & flooring. The owner, Sydney Lee, was rude. He said he would be here to s...

Description of Work
Paid for York, got Guardian equipment. Broke countless times. They had to service the unit about 10 times... I recently replaced it with Rheem. Feb 2020

Category air duct cleaning

5.0

05/19/2020

This was my second time using this company. They respond with quality service & repaired items that others had not been able to successfully diagnose & resolve previously.

Description of Work
AC malfunctioning & leaking

Category heating & air conditioning/hvac

5.0

01/22/2018

We are very happy with the installation and service from AC ambulance. We had our AC unit replaced in September 2017 and the office personnel, installer and his assistant were all very professional. The arrived in the morning as scheduled, removed the old system, installed the new system, tested everything and did not leave until everything was done and we understood how it worked. Excellent job b...

Description of Work
New AC System and Years of Service

Category heating & air conditioning/hvac

3.0

09/29/2017

It wasn't that good frankly. They were slow and didn't respond quickly. They cancelled a couple of times. It wasn't very satisfactory. We ended up replacing the air conditioning unit and we used another company. We didn't go back to AC Ambulance. They came out to fill the Freon. They came out 3 times in a row. They never did fix the leak. They just kept refilling the Freon. We did that 3 times and...

Description of Work
AC Repair

Category heating & air conditioning/hvac

5.0

02/02/2017

They're really good. I've been using AC Ambulance for like the last 10 years. I've been using them before I joined Angie's List. They're awesome and they're the greatest to reach out to. I get a package deal every year for spring and fall maintenance, for the air conditioner and for the heater maintenance like a $110 per unit. I would give them an A for everything, that's why we've been using them...

Description of Work
AC Ambulance provided a heating and A/C service.

Category heating & air conditioning/hvac

5.0

12/26/2016

Arrived on time. Performed the services, and left my unit working properly.

Description of Work
Charge my leaky central AC unit.

Category heating & air conditioning/hvac

5.0

10/17/2016

Very well. Tech was there promptly, addressed leak issue and cleared it up.

Description of Work
Leak from unit.

Category heating & air conditioning/hvac

5.0

05/31/2016

Blower motor was out on the condenser unit. Called AC ambulance and scheduled service for next day. Reception said someone would call and set time. They did--service person arrived on time (Vincent) he checked unit, didn't have part, knew where to get--he noted that unit should still be under warranty and motor should be covered--I am 2nd owner of unit---Part was available next day--Vincent called...

Description of Work
replaced blower on condenser unit

Category heating & air conditioning/hvac

5.0

05/31/2016

Blower motor was out on the condenser unit. Called AC ambulance and scheduled service for next day. Reception said someone would call and set time. They did--service person arrived on time (Vincent) he checked unit, didn't have part, knew where to get--he noted that unit should still be under warranty and motor should be covered--I am 2nd owner of unit---Part was available next day--Vincent called...

Description of Work
replaced blower on condenser unit

Category heating & air conditioning/hvac

5.0

11/09/2015

I initially placed a bad review of this company after receiving the invoice detailing what the technician did at my appointment. Needless to say he did nothing as indicated which prompted the bad review. My reason for changing my feeling about this company is because the owner contacted me himself to,make things right for me which he did. I was impressed there still are people like this around. Th...

Description of Work
Just needed to check a/c unit outside.

Category heating & air conditioning/hvac

    Services Offered

    Heating & air conditioning service & repairs. Air duct cleaning.

    Services Not Offered

    Ask for details

    General Information
    Free Estimates
    Yes
    Eco-Friendly Accreditations
    Yes
    Payment Options
    MasterCard, American Express, Discover, Check, Visa, Financing Available
    Warranties
    Yes