Accardos Appliance Parts & Service

The gas oven was fixed, This is the third time over several years I have used Accardos, Nick is very efficient. The new ignitor failed after a couple of weeks, this is the first time Nick had experienced that issue. He came back and replaced no charge.

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Very prompt and professional. This old dishwasher now had a new life.

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I was happy with them. Its working fine. He was very knowledgeable and polite courteous.

It went well.

In late November, the technician came and told me a rodent had chewed wires and they would have to order new ones...after weeks of checking in about the status of the new wires, I contacted the manufacturer Jenn Air who confirmed that the appliance's electrical board could not be fixed. The model was no longer being produced and parts were no longer available. The manufacturer said Accardo's probably did not want to admit that the appliance could not be fixed. I find the entire situation dishonest, cynical and infuriating. I have been without a working oven since March 2013. I finally contacted the business owner who said - surprise the part(s) to finally repair my range are in. Sadly, however, to add insult to injury, he told me he had no record(s) of my job. After sending over a copy of the initial work order, he has offered to refund me the cost of the part that was originally installed - however they would have to recover the board installation part that is installed on my machine.I have been without a working oven since March 2013. I have spent hours calling, checking in about scheduling, parts, status, etc. The endless phone calls and waiting is beyond comprehension. If I had not called the last time - I would still be waiting for the supposed new wires. The matter is now in the hands of the Better Business Bureau. The owner is in denial about the way this was handled and claims the range was and quot;destroyed by my rodentsand quot;....which is a LIE! They never fixed the electrical board.

Work was done in a timely and professional manner. This was not the first appliance repair experience with Accardo's. Will definitely call again if needed and would recommend to others without hesitation.

Called for appt. Given one I wanted promptly - professional, polite. Had to remove refrigerator contents and back panel - took about 45 minutes - great work and service

Technician arrived within specified timeframe and performed work in friendly professional manner. He showed the damaged part and replaced it. It only took about 15 minutes to complete the repair. We were very happy with the service and would use Accordo's again.

The technology of service was excellent.

I was very pleased with the service the installer (Mike) performed. He called ahead of time to ensure that someone would be home and was within the time frame given.
I was very satisfied with the service and will use Accardo's in the future.

Great!

It was great

I accidentally washed and dried an adult diaper in a load of clothes. I needed the dryer examined to make sure there was no material/fluff in the machine. Luckily there wasn't any. The serviceman was on time, worked efficiently, and was pleasant. I will continue to use Accardo's as my first choice for appliance repairs.

I have never known a more honest, funny, and helpful service professional. My father started using Accardo's in the '70's, and my husband and I are continuing the family tradition. The business was recently sold to the service man, who had worked for the old couple for a long time, and obviously enjoyed the work.

When the washing machine first stopped working, we called to have a technician come out for an estimate. He was supposed to show up during the day, but didn't arrive until nearly 7:00 p.m. His estimate was quick and reasonable though. It took several days for the part to arrive and for the technician to come back to install it. The repair was made, but the technician left very quickly without testing it. The repair did not work. It took another few days for someone to come back and take another look at it. It was determined that a new part had to be ordered and installed, which took another week. The new repair did not work. A final, most senior technician was called out, he spent a lot of time on the phone with the manufacturer and really took his time with the washing machine. It was finally determined that the machine simply could not be repaired due to a manufacturer flaw. The manager of Accardo's refunded the money I spent on the parts that did not fix the problem.
Since the problem was due to the manufacturer and not Accardo's inability to repair it, I don't blame Accardo's for the service. You can't fix bad luck. In the end they did right by me by refunding my money for parts and some of the labor time. They were professional, but time managment was a problem since the whole ordeal was nearly a month in the making. I would give them one more chance should I need appliance repair work in the future. However, if their time management and punctuality were not spot on, I would not give them a third call.

Called Accardo's for the first time, based on favorable reviews on Angies list. They negotiated an appt, first thing in the morning, promised that the technician would call when he was en route. On the day of the appointment, received a polite call from Neal the tech, who arrived as promised and diagnosed the problem with our dryer in less than 30 sec's. Opened the dryer up, confirmed the faulty part, gave us an estimate for parts and labor. We OK'd the repair which was accomplished in about 30 minutes. Told us there was a one year warranty on his repair. Polite, professional, and fast. The only way this could have been better is if it was free!
Excellent experience, recommend Accardo without reservation.

Accardo's Appliance was a family owned business since 1957. The original owners Mr. Peter and Mrs. Juanita Accardo retired two years ago and one of their service men has taken over the business. The Accardo's are honest, hard working folks that ran their business with integrity and knew their customers by their first names. I am sorry to see them go. The Accardo's have repaired every appliance in my home to my complete satisfaction and when something was not worth repairing they would tell me to put my money into a new appliance. Their prices were always reasonable, especially compared to some companies in my area and their service without question was second to none. I hope the new owner keeps up the great work.
With regards to the service, the serviceman would always explain what he was doing/checking and why. He would show me the old parts being replaced as well as the new parts he was installing and explained why they were being replaced. I always received an itemized bill. No complaints ever with this company.

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I called Mondy morning and got n the list for service on Tuesday morning. The service tech came about noon and within 30 minutes had the washer fixed without parts. He also showed me 2 inexpensive tub damping straps that I could pick up and replace. The parts cost me $8.00 each and took about 15 minutes to replace. I'm sure that saved me probably another $70.00 if he would have had to go get the part and return to replace. I'll definitely keep them in mind for all appliance repair needs in the future.

Excellent

see above

Friendly, efficient and professional.