Superior Honda
About us
Simply Superior! Superior Honda, in Harvey, LA, has been serving the greater New Orleans area since 1973. In fact, we were one of the first Honda dealerships to open in the entire country. We truly enjoy being the one stop shop for New Orleans Honda owners. We pride ourselves in the long-term relationships that we have established with our Harvey customers over the years. It is our goal to give you outstanding customer service whenever we get the opportunity. Harvey Honda with any questions about our services we offer. If you are looking for a new car, please let us know. It would be our pleasure to help you in any way we can. We are ready to send our Harvey, Metairie and New Orleans customers home in the car of their dreams today!
Services we offer
Auto Sales, Auto Service
Accepted Payment Methods
- CreditCard
Reviews
4.819 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 89% | ||
| 5% | ||
| 5% | ||
| 0% | ||
| 0% |
Showing 1-19 of 19 reviews
Donna K.
Aug 2017
unknown
Guy R.
Aug 2017
They're a good shop. In terms of sale they're polite, and as honest as a car salesman can be. In terms of service its usually in and out in a day. They tell if its not. They tell you whats going on and they tell you if your gonna need to order parts. It's a very good deal. They could have better Saturday hours. They do have a television and more cars than other places. There is a snack machine and I think coffee. They will drive you somewhere. I'm not sure if there is a loner car.
Dane S.
Dec 2016
unknown
Richard F.
Sep 2016
My girlfriend had some work done. The work seems to have been done okay. They were timely. The price was reasonable given the work that was done. A lot of work, they were on top of things. They told her what needed to have happen. They worked with her and understood that she was a teacher. For Superior Honda, I have to give them good grades. They got it done on the time frame that they talked about. Their communication were good. I didn't have a bad feeling about working with them. Communicating with them seem to be pretty good. They were professional. If it weren't for how far away it is from the house, we'd probably go there more often if she needs more work. I didn't look at it and say, wow it's amazingly cheap but the price seem fair. The car is running, no parts are falling off. It's looking okay. They did the work that's necessary. It's not my car to drive it so I can't give better information on that. I can't compare before and after.
Brenda S.
Jul 2016
They are close as far as service is concerned. Twice for that issue I guess the first time I give them a B on the first time and the second time an A. Some things I wonder why they don't catch it the first time. Why do I have to go back? Why didn't they see that at the beginning? They did not give me any hassle about bringing it back to fix it.
Brenda S.
Jul 2016
.
Bob S.
Jul 2016
unknown
Tyrone M.
Mar 2016
.
Francine L.
Feb 2016
.
Response from Superior Honda
"Thank you for giving our dealership an excellent rating! Feel free to call or stop by if there is anything else we can do for you. Robert Jones, Sales Manager, [email protected]"
Deborah H.
Sep 2015
unknown
Response from Superior Honda
"Hello [Member name removed] and thank you for the amazing review! We can't tell you enough how much your customer loyalty means to us. We are very happy that we've had the opportunity to service you over the last 10 years! We truly thank you again and we'll see you again soon! Sherman Smith, Service Manager, [email protected]"
Gwen K.
Sep 2015
I had to take the car back to get them to repair the air conditioner again.
Response from Superior Honda
"{Member's name}, we assure you that 100% customer satisfaction is our utmost priority and would like the chance to further understand what happened. Please contact me at your earliest convenience so we can resolve your concerns. Sherman Smith, Service Manager, [email protected]"
Brenda S.
Jun 2015
I visited the Honda website and listed my VIN number to identify if my Honda Accord was included in the latest airbag recall. Afterwards, I went to the Superior Honda website to schedule an appointment for the airbag service. I was able to schedule and have my appointment time confirmed online. I called my Superior Service Advisor prior to the appointment time and he checked that the designated parts were in stock to make the repair. I arrived at the scheduled time. The repair was made in about an hour of my arrival.
Response from Superior Honda
"Thank you for your kind words and for the excellent rating review! Our customers are our greatest asset, and I'm happy to hear your visit with us was a positive one. We appreciate your business and look forward to serving you again! Best regards, Sherman Smith, Service Manager, [email protected]."
Geary L.
Jun 2015
......
Response from Superior Honda
"Thank you for assigning our dealership such a wonderful star rating! Feel free to call or stop by if there is anything else we can do for you. Best regards, Robert Jones, Sales Manager, [email protected]"
Margaret K.
Jun 2015
.
Response from Superior Honda
"We are grateful for your the excellent rating! Don't hesitate to contact us if there is anything else we can do for you. Best regards, Sherman Smith, Service Manager, [email protected]."
BRENDA B.
Mar 2015
We purchased the car on a Friday and picked it up on Saturday. They cleaned it up. On Monday the car did not start. They sent a tow truck to get the vehicle; It needed a new starter. They put the starter in for no charge. They made it right even though I had purchased the vehicle as is. I would highly recommend purchasing a vehicle with them!
Response from Superior Honda
"[member name removed], thank you for taking the time to write this fantastic review and assign our dealership such a wonderful star rating! We work very hard to ensure that each of our customers is 100% satisfied with both sales and service experience. Thank you for your recommendation as well. We look forward to working with you again. Best, Robert Jones, Sales Manager, [email protected]"
Teresa P.
Jan 2015
I was shocked at the excellent customer service! Fast, friendly, and inexpensive. Need no apt to fix my tire and even had beverages while I waited a whole 15 minutes and was ready to go! Amazing service for this area! Kudos! § 1 2 3 4 5 6 7 8 9 0 - = Backspace Tab q w e r t y u i o p [ ] Return capslock a s d f g h j k l ; ' \ shift ` z x c v b n m , . / shift English Deutsch Español Français Italiano Português ??????? alt alt Preferences
Steve N.
Oct 2013
Came in for the standard services without an appt. It took about an hour. Service might have been done cheaper somewhere else, but I have never had a problem at Superior Honda.
Brenda S.
Sep 2013
Initially I thought I would change the headlight bulb myself. After reading the "how to" in the service manual I decided it would be too time consuming and too difficult to reach the bulb. The bulb was in stock, the labor was reasonable and the job was performed in a timely manner. While there they performed a software update related to a notice I received to have warranty work done.
Cynthia A.
Apr 2013
We have been dealing with the same salesman since 1992 and have always been extremely satisfied with his professionalism and stress free approach. He always finds exactly what we want, the price we want, and explains everything about the car. When we leave the dealership we are satisfied with our purchase and our experience.
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Superior Honda is currently rated 4.8 overall out of 5.
Superior Honda accepts the following forms of payment: CreditCard
No, Superior Honda does not offer free project estimates.
No, Superior Honda does not offer eco-friendly accreditations.
No, Superior Honda does not offer a senior discount.
No, Superior Honda does not offer emergency services.
No, Superior Honda does not offer warranties.