Cajun Duct Cleaning and Sanitizing

Id leave no stars but thats not an option. All seemed great at first for a while. Now 2 yrs in you cant get them to return a phone call and now they re did our drain pan apparently as well while up there and that keeps causing leaks through our ceilings. Every AC guy we called ask what stupid company set our stuff up like this. Do NOT recommend you will have issues later!!

When I could get the owner to respond he sent his people over to clean my duct work and installed a vent line for my dryer. I paid the bill presented to me and two days later the owner attempted to give another bill for additional money. i asked why and the owner replied "my people charged you incorrectly". I informed him that I paid the bill presented to me and he chose to send me to a collection agency. I would not recommend using this company because ownership is not trustworthy

Good. The duct was very long and they snaked and vacuumed it from both sides.

Very quick and efficient and did a great job. Took care to ensure inside laundry room was left clean.

Everyone at Cajun Duct Cleaning and Sanitizing, from owner Troy Ruiz to his entire crew, was outstanding! Troy diagnosed a long-standing problem that my a/c repair company had missed for years, and he provided all the services to solve a very complex set of problems. The entire crew was fantastic: punctual, helpful, competent, and very helpful and considerate. I felt very comfortable having them in our home; they are among the nicest and most accommodating people you'll meet. They showed the highest standards of professionalism: very simply, they knew what needed to be done, they did it promptly, and the did it right—and their charges were very very reasonable, with no surprises. It is very difficult for homeowners to find service providers that they can trust: Troy Ruiz and his crew at Cajun Duct Cleaning are definitely among that elite group. I am so very thankful for everything they did. If you need duct cleaning or any service related to that, talk to Troy!

They did a great job and was in and out 30 mins or so. The only problem was the person I talk to to get service gave me a quote and said let her check, but most sure they could come by later that same dsy. So I hung up. Then when I called back to make the apt. She assured me definitely the tech would be same day later in afternoon by 4pm. But about 3:30 Derek the tech called and said miss communications will not be coming. This was Thursday. Said he would come on Monday. What could I do had no choice. On Monday I realized it was Martin Luther King day. So I called office to make sure not another mistake cause of holiday. Got no answer. So sat all day waiting. Derek never gave me a time for Monday when I talked to him on Thursday.,, So was a little lost. Then finally he called I guess around 3:30 and was there alil after 4. By 5 all done, my dryer wasnt drying my clothes so had avrepairman out. He said vent was cloged. Thats why I called Cajun. They did do a great job. Dryer drys clothes perfect now. Thanks,

Brought in two crews to get the task accomplished in one day. The one system was relatively new. I don't think the other system had been cleaned in 20 years. Covered all of our floors and rugs to keep down dirt. They discovered that three of the old vent runs were saturated with condensation water and we decided to replace them. They also eliminated a Y by cutting a new opening in the distribution box. All very professional.

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It was quite an experience!
A cat jumped on to a cat tree, then straight into the A/C duct (the cover was off for replacement).
After FOUR days of trying different methods to convince the cat to come out, we called Cajun Duct Cleaning and Sanitizing.
They cleaned our duct work last May and did an excellent job.
They called shortly before arriving and were very punctual.
Employees Mike and Steve had used the camera equipment before but never to remove a cat, but the task did not daunt them at all.  They were ready for the challenge.
Steve monitored the video screen and fed the camera wire to Mike up in the attic.  Mike had to rely on Steve describing what the camera saw. 
The cat was not in the first duct, but several inches of water were discovered from the homeowner trying to (literally) flush the cat out with water. (Don't you know that duct now needs to be replaced,,,
When Steve did see the cat on the monitor, he verbally guided Mike on gently nudging the cat with the camera cord so the cat would move to the end of the duct and jump down from the uncovered bedroom vent.  Twice the cat backed up toward Mike and we worried the cat would jump out past him and then be loose in the attic.
Now - catching the cat in the bedroom after that with a net is another story!
Mike and Steve were not only professional toward us, but also professional and respectful with each other; they are efficient as a team.
In the course of us trying to (literally) flush the cat out and using other methods, a duct was broken, a pipe was separated, there is standing water in one duct, and the drain pan was about to overflow.
Mike stressed the importance of immediately repairing the pressing items and quickly prepared a quote to repair/replace/sanitize (can you imagine what a cat can do in four days????).
If we had listened to their advice in the beginning, they would have removed the cat for a nominal fee and that would have been the end.
NOW,,,,there is a whole lot more that needs to be done.
Also impressive was how they cleaned everything up - no trace of any dirt or debris

I thought they were really expensive but I don't know what other air duct companies charge. They made a big deal out of bringing 8 guys to the job. One crew was supposed to stay there while the other one went to lunch but it turned out they all went out to lunch at the same time and were gone for two hours. I called the owner to tell him I stayed home that day so their guys could be here and to complain about them all going to lunch at the same time. He told me they should not have done that but nothing came of it.