SPEEDEE OIL CHANGE & TUNE-UP

I've used this business in the past and it was a great experience, but it has deteriorated under the current ownership. I asked why the final price for my oil and filter change was substantially higher (about 30%) than the posted price. I was told that my car took a special oil filter and they charge more for it. I told the cashier that it has always been my experience that if a customer is up-charged, either for a different oil filter, higher capacity oil system, etc, they are told before they do the work, not after. I said in the future I would go to a place that followed reputable business practice and provided an accurate price before the work is done. The cashier didn't seem concerned, said he didn't blame me for going somewhere else if I could get a better price. I asked to see the owner. He was onsite and I told him that it had always been my experience that an oil change business, when they need to up-charge, informs the customer before the work is done. This is when things got strange. The owner immediately lost his temper, started yelling that if I drive an expensive car i shouldn't "b****" about up charges. He gave me my receipt and as I was walking out of the door, yelled "get out of here, we don't need your business. Keep in mind, I did not ask for a price reduction, I was simply suggesting that it is a more above board business practice to inform a customer prior to an up-charge instead of surprising them with an inflated invoice. Besides the issue with not quoting an accurate price, the owner definitely has some kind of anger management issue. I would definitely not let my family members go there unaccompanied. This used to be the busiest oil change place in Gretna - not anymore, and now I know whey. The one good thing about it - you won't have to wait long, they don't have that much business anymore.