Terrible. The wood is scratched, cracked, and he left with the job not finished and wouldn't come back. My husband and I called him over a dozen times in June/July and he only returned to pick up his supplies while we were gone and did not finish the work. He wanted full payment while I was out of town so he could go on vacation and told me he had one strip left to do (which was totally false), so I paid him. I left him several notes on what was needed for completion and he ignored all my notes and requests. He has cost me 2 months time to get back into my home. He never buffed the floors, or put my furniture back as stated, so I have had to contract someone else to complete the job. The backsplash in my kitchen does not properly meet the countertop and will need to be redone. He has not honored any work he's done.
Description of Work: I contracted with Mr. Marcotte on 3-22-07 to install wood flooring I purchased. I gave him $2300 to get started and had to wait a few weeks for the material to come in. My condo is 1400sq. ft. and he said he could do it in 4-5 days. He started the installation in May and stopped the job because he said he needed more glue which he would not purchase for me while I live out of town. He was to buff the floors and put the furniture on pads. When the additional glue came in he came back and still did not finish the job. There are cracks in the wood and it did not go to the edge of the room. I also had him install a backsplash in my small kitchen and paid him to move my furniture which was in the hall back into the unit.
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Service Categories
Flooring Sales and Installation,
Hardwood Flooring Sales and Installation
FAQ
MARCOTTE FLOORING is currently rated 1 overall out of 5.
No, MARCOTTE FLOORING does not offer free project estimates.
No, MARCOTTE FLOORING does not offer eco-friendly accreditations.
No, MARCOTTE FLOORING does not offer a senior discount.
No, MARCOTTE FLOORING does not offer emergency services.