A PROMPT COMPUTER CTR

It took 2 days until they were able to work on my computer, but when it came my turn I was called with an quote and once I approved the price they started the repairs, after two days my emails were unlocked, an a new faster drive was installed and also installed new Malware. I have had my computer repaired twice by them and have been satisfied both times with their work. In my book I feel safe with them and I feel that there work holds up.

My PC was no longer showing advanced graphics. I left the unit at A Prompt for a diagnosis. They took a week to do nothing. They had promised to call in three days. No phone call was received. I finally called after a week and was told the graphics board was bad, which I what I told the girl at the admissions desk. The price would be $500. plus labor. I asked for and received the PC and left. I took the unit to another store and it was repaired for half that price including labor. I would not use this company again. They don't communicate, require a thirty dollar deposit and they do nothing for that money except parrot the my assessment of problem.

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They have always given me good information and done what they said they were going to do.