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Acadiana Gutter And Patio LLC
Concrete Flatwork - Repair & Resurface, Poured Concrete Wall - Install, Concrete Foundation - Install,
About us
Acadiana Gutter & Patio LLC services the Baton Rouge and surrounding areas since 1998. We specialize in custom exterior upgrades for your home or buisness,for a list of our products, please visit our website www.whereitneverrains.com. Additional email - [email protected].
Business highlights
27 years of experience
Services we offer
Awnings, Carports, Fences & Half round gutters., Insulated roofs, Metal and Shingle roofs, Patio covers, Pool enclosers, RV covers, Screenrooms, Seamless Gutters and Downspouts, Sunrooms
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.746 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 87% | ||
| 2% | ||
| 4% | ||
| 4% | ||
| 2% |
Showing 1-25 of 46 reviews
Tim H.
Jul 2023
Not good. Did not complete job. My advice is not to pay in full,like I did until job totally complete don't let the good Ole boy demeanor sway you. Tim 2252789856
Response from Acadiana Gutter And Patio LLC
"Completely false!!!!!!!! Job was completed and paid for and weeks later you wanted us to hook up to your drainage ( which you told me was inoperable while I was there and we specifically talked about NOT connecting for that reason) you were told when we are in the area we would come back and do it for free! Then you decided to call and threaten me and my staff with doing this exact thing, writing bad reviews if we didn't come out the next day. You were then told, in an attempt to make you happy, that we would come for $100 and you became irate and threatened me again. NOTHING is done for free, when you change the job after it is complete it's called a CHANGE ORDER, you can't get a pizza delivered for free. You are a liar and a bully so keep on posting bad reviews and I'll keep responding with the truth."
Joseph M.
May 2016
unknown
Jaime S.
Aug 2015
This is the second job that Acadiana Gutter and Patio has done for us. They have been very professional and helpful in the design and installation of the gutters. They worked with us when we had to reschedule and are always responsive to questions.
Robert T.
Jun 2015
unknown
Anne G.
Jun 2015
Great. They were easy to work with, came when they said they would, did what they said they would. I don't know price-wise where they are compared to others but I'm very pleased by the work done. They seemed very honest as well because I did have some existing gutters that I thought I would need to replace but they inspected them and said they were still in good condition and there was no need to replace them at this time. I really appreciate that and would definitely use them again and recommend them.
Ryan D.
Mar 2015
They were the lowest bid on the job. They were on time and professional, all the things I wanted. I have recommended them to a couple of people already.
Kimberly D.
Dec 2014
unknown
Response from Acadiana Gutter And Patio LLC
"Wow for a person to write a bad review and call our employees idiots 9 months after the job was complete is amazing to us. We have no control on the down spouts making trenches in flowerbeds , that's why they make corrugated pipe that fits specifically on down spouts to be buried through the bed ,a service we offer for a fee when we are asked ..... I have yet to hear of any problems with this job until now ( again 9 months later) and neither has any of the office workers. We stand behind all of our installers work and every job we do. I believe our record proves that. We will continue to do excellent work at great prices despite people like this !!!!"
David H.
Dec 2014
Did a great job. Came out as promised and promptly put up gutters and removed old gutters.
Raina J.
Nov 2014
Overall they did a good quality job. They had a lot of work so had to wait about a month to get it all fabricated and installed, but was worth the wait, very professional.
SUSAN L.
Oct 2014
Everything is awesome now, and we can finally enjoy our pation no matter what the weather is like outside!
Donald W.
Sep 2014
Great
John V.
Sep 2014
The job was completed correctly, quickly, at price, no surprise just as they said. I asked for gutter protectors and they got them set quickly.
Courtney C.
Aug 2014
Great company! Very responsive and helpful! Workers showed up on time and finished the job in a timely manner. Gutters look great!
Greg B.
Jun 2014
unknown
Sharon K.
Jun 2014
15The guys came and had everything installed in one day--job looks great, and gutters function just as they are supposed to. Appearance of installers could have been more professional, but I'm sure that is typical of most laborers. Job itself came out very professionally.
Robert K.
Apr 2014
Promptly arrived to give estimate, began work as soon as weather was feasible. Workers were polite, prompt and went about the work to be done very efficiently. Not a single complaint, would recommend to any of my friends or family.
Nancy C.
Apr 2014
They were professional, on time, knew what they were talking about and did the work quickly and efficiently. We are very pleased. Great Job!
Doug H.
Feb 2014
Fairly standard installation; the install team came on time and were done quickly. It took a few rain storms to learn that you cannot have a decent gutter system unless it is protected by leaf guards. It only takes a small amount of debris to block a down spout. We called Acadian back and had the leaf guards put on which were very expensive BUT you have to have them. Be prepared to think through your situation and do some research before you jump in. Once you know what you want, Acadian Gutter will do a good job.
Jeanne T.
Nov 2013
- 1. Brandon called back promptly and set up an appointment to do an estimate.
- 2. Arrived on time, and estimate was done in 15-20 minutes.
- 3. I was able to accept his estimate , and scheduled a time for him to line up his crew to do the work. 4. The workers called ahead of time to confirm, arrived at my house on time, and were very professional. 5. Completed the job within the time frame agreed upon. 6. I will refer Acadiana Gutter and Patio to anyone needing this type of service.
Teresa R.
Nov 2013
It was a very good experience. I will use them again
Cyril A.
Oct 2013
Uneven shoddy workmanship. Embarrassing when seen by others.
Response from Acadiana Gutter And Patio LLC
"Wow surprised to see this response. Customer has referred us to several other customers and has had us out to look at other jobs at his home with no mention of any problem."
V L.
Sep 2013
Brandon showed up three hours before set appt. time with no phone call, and luckily I was home. He was courteous, and the price quoted was good. We selected based off of this- had two other Companies quote as well. The date set for the work was changed by Acadiana Gutters a few times over the next three weeks (probably due to set backs in schedule from rain). Their installer called me himself over the weekend, and asked if he could come b/w 7:30-8 the following Monday. He commented he wanted to start early b/c it is cooler. My husband waited with me Monday and two hours later the installer had not shown up. My calls to their office went to an answering machine. The installer finally showed up three hours later, and blew me off when I asked why he did not call by saying "stuff happens". They did remove the old gutters quickly though, installed the new, larger gutters, and did a very good job of cleaning up the work area as well. The next heavy rain we had proved that one side of the house had un-level gutters (water stayed in the middle), and the other area the rain bypassed the gutters altogether due to the very high (too-tall) drip edge. Now this drip edge was there prior to Acadiana, BUT we did comment that the rain often bypassed the old gutters altogether by spilling over the top of this tall drip edge. Brandon said when quoting it would not be an issue with the new, larger gutters. It was an issue though, and we had the same exact issue with the new gutters.
I sent a video showing what was happening with the water flow after the install. They did eventually call back. He later said they do not cut these drip edges without a waiver, which we would have liked to have known from the start. Brandon said we needed a third down spout to solve the problem, which initially when quoting he said we only needed two. They also said our patio was not level, which is true- but that is not what was causing the water-bypassing- the-gutter issue. The installer said he would be back by the following week. Three weeks later he did finally come out, and fixed the leveling problem with some of the gutters, and added the additional spout. I have to give them credit for coming back out, and they did not charge for the additional spout either. We still have the same issue- water bypassing the gutter in spots due to the high drip edge. It was not the best experience and the level of communication was poor, but they did come out and I think rectified to the best of their ability. We will be calling someone else to address the drip edge.
I sent a video showing what was happening with the water flow after the install. They did eventually call back. He later said they do not cut these drip edges without a waiver, which we would have liked to have known from the start. Brandon said we needed a third down spout to solve the problem, which initially when quoting he said we only needed two. They also said our patio was not level, which is true- but that is not what was causing the water-bypassing- the-gutter issue. The installer said he would be back by the following week. Three weeks later he did finally come out, and fixed the leveling problem with some of the gutters, and added the additional spout. I have to give them credit for coming back out, and they did not charge for the additional spout either. We still have the same issue- water bypassing the gutter in spots due to the high drip edge. It was not the best experience and the level of communication was poor, but they did come out and I think rectified to the best of their ability. We will be calling someone else to address the drip edge.
Response from Acadiana Gutter And Patio LLC
"Before any job is started we go over with the homeowner the specifics of the job and get a signed contract. As to the early show up. When we are 2miles away from a job we often drive by to see if someone is home instead of waiting in a truck or parking lot for 3 hours for an appointment. We were told it was fine when We got there. Also the job was done exactly as planned and to the drawing an on time and we were told SPECIFICALLY not to put 3 down spouts. The job was done on an addition to the house that had a flat roof w 4" drip edge. We DO NOT destroy someone's property to install gutter , so after the job had problems we informed them we would have to cut and install gutter under and screw through the drip edge hence the " waiver " and why it was not proposed from the start it was done after all other options were exhausted. We strive to make everyone happy ,work around the weather and retain an A+ rating. FYI the job was completed 5-6 months before this review was written."
Jennifer H.
Sep 2013
A little trouble getting someone to call back but once service scheduled job was done with no problems.
Jacquelyn G.
Sep 2013
They did a great job - gutters looks great and match the house trim perfectly. One they got to my job, it was done quickly and efficiently. Note that they are very busy and get backed up when it rains, so it may take a while for them to get to you.
Christina P.
Sep 2013
The two men that came out to install the gutters were very hospitable and they did a wonderful job. I would surely recommend this company. They were right in the middle when it came to price compared to others but the workmanship is top notch.
Licensing
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FAQ
Acadiana Gutter And Patio LLC is currently rated 4.7 overall out of 5.
Acadiana Gutter And Patio LLC accepts the following forms of payment: CreditCard
Yes, Acadiana Gutter And Patio LLC offers free project estimates.
No, Acadiana Gutter And Patio LLC does not offer eco-friendly accreditations.
No, Acadiana Gutter And Patio LLC does not offer a senior discount.
No, Acadiana Gutter And Patio LLC does not offer emergency services.
No, Acadiana Gutter And Patio LLC does not offer warranties.