Dougie's Pool Service

Mr . Jerry was truly the best. He was knowledgeable and did a great job. If you need a liner he is the guy!!

Mr Jerry and his team came and evaluated our pool. He gave us a fair price. Then he removed the existing liner in preparation for the new one. When the new one came in, installation was expedient and professional. If you need to replace your pool liner, we would highly recommend that you get an estimate from Mr Jerry.

MR. Jerry, replaced our pool liner very pleased with him and highly recommend him... Thank you, The Krieger's Gonzales, LA

Excellent service by Mr. Douglas. Quality work! Very accommodating as we had unexpected problems occur that he was able to take care of. New pool liner and new steps look great!

Very flexible as we made changes. Also, performed some minor deck repairs

Jerry was very reasonable on pricing, delivered exactly what he promised and what we asked him to do.

I hired him to change my pool liner. He ordered the wrong size and had to wait for another one to come in. Wasted the entire summer with no pool. The pool was leaking and he couldn't figure out where it was leaking. I told him that it had to be the light after a process of elimination. He cut the light and used some sort of poly to fill in the light to keep it from leaking. Long story short, I have to pay someone else to fix his screw up over $1,000!

He promised to come back and redo my liner he want answer my calls and tells me now it’s been to long . He has lied to me and wish I could post the liner wrinkles on here post on Facebook so some may see how is work is . He was so friendly and great personality but fake as can be . Want out people

Good service. Quality work.

He knew I needed help with pool equipment. He said free estimate. He showed up said he was really a pool liner expert but he could fix my Hayward valve. He charged $85 service call plus replaced spider gasket, key valve o/ring. He left I OD $123. I went to check his work after he left it was still leaking, he did come back and fixed at no extra charge but he actually tightened screws so tight on valve he broke the entire plastic valve. Also his new spider gasket had bubbled. Now I've called him 6 times no answer, he knows it's a customer he serviced but won't answer my calls. Very, very upset and out $123 plus had a new pool specialist come diagnose and tell me what happened was the screws tightened broke my valve. I'm out $123, plus new purchase valve & spider gasket , o- ring of $103. I purchased @ pool parts locally. Now I need to pay to have fixed again. More $$$. So very upset. Hope people read my review knowing this man, Jerry Douglas, is not honest.

they came the same day that I contacted them and did a great job.

Works very hard to please you.Very friendly .

Showed up as scheduled. Fixed pump problem quickly.

Very prompt service initially. The liner looks and fits great. Very satisfied with it. The team of three he had working on the replacement did a great job. However, the job wasn't completed. The Jets and return wasn't cut in and installed. I went ahead and paid in full for the job because it was Friday and I knew he needed to pay his people. He said he would be back first thing Saturday morning to finish the job. But, when I called him Saturday morning to see if he was coming. He said he would be there on Monday. I explained to him that I was installing some new pool equipment and really needed it finished. After all, he told me he would be there first thing to finish the job. He ended up showing up about 6pm that Saturday. At that time I had already finished the job myself! I was pretty upset. I learned a lesson, Never pay in full for a job that isn't completed!!

ABSOLUTE NIGHTMARE. Started w Jerry showing up smelling of beer, he says "man that's a three beer ride out here to ya" Then a promise that I could be finished in 7-10 days? That is why I agreed to his higher price, and I tell him just that. his reply...."no problem, I been doing this for 40 years, dude" Then he drains my pool to measure it. cuts my old liner too? Made it clear that I wanted to keep the old one in, just in case we didn't meet my, BIG Annual party, deadline. He says "you can duck-tape it..... which I do, and I refill w old liner in place. I'm out of town and he calls to tell me "don't be shocked but I took out the old liner, to check my measurements" my response, "better be finished w the new one by the 15th" him- "no problem, the company is in north LA, I'll get it quick, the order is placed" after days without any answered calls, I end up repairing the bottom surface with $200 worth of poolcrete, and I repair and treat the rusted walls, and glue new foam covering them (all things he agreed to do) he finally calls and says "dude my phone fell off my truck" I give up, and tell all my friends we will not be swimming this year. He surprises me and shows up w my new liner at 10:30 ON the 15th, installs one main drain trim in the wrong place, so it's leaking under the liner, cause his vacuum is sucking the water from under the liner, that should not be there. He doesn't have the correct gaskets, so we abandon the install and filling, while he drives around for 4 1/2 hours before he returns. fast forward, I have water in my pool, still not finished, one light not installed, and it's leaking still under the liner. He presented me with a Bill as my party quests were arriving. The bill is $1000 more than we had agreed on? Are says "dude, I had to drive to Bossier City to pick it up" I told him that was his fault and not mine, and I wasn't going to pay that $1000 additional. Shockingly he jumps up snaps at me and says "well, I'll just see you in court, dude" and he drives off while I sit with a check for the original agreed upon amount in my hand. NOW, In the middle of my party two deputies show up and call me out to give me a summons for simple battery cause he said I spit on him the day before??? Run away for this guy, as it's obvious that he is not a professional in any way. Check his other poor reviews, wish I would have!!! my bad. I'm mailing him a check anyway for the original amount. I believe in Karma, and he will get his.

Excellent work. New liner is great.

I live close to the levee and he really had the ground water againest him .He never gave up he had to pump at least three days and water just keep coming up He came so many days tell he could get it in . Really went beyound his work .

I hired this company on May 8th and it is now May 31st and the only thing done so far is the old liner has been removed. I have not received a call to let me know the status and was told when hired that I would be swimming in 10 day. Its now 23 days and I don't even have a liner in place. I don't even know the final cost yet. Poor service!

I thought I needed a new motor for my pool pump, but Jerry came out and said all I needed was a start relay. I actually had a spare motor with bad bearings. Instead of charging me for a part I did not need, Jerry used the relay off the old motor and just charged me labor. I will definitely keep him in mind if I have any other issues.

I was very impressed he came the day after I requested service and at the exact time i requested. He immediately fixed the problem. Because of my knowledge about cost of parts etc, . , I know he did not overcharge for the part and the $100 dollar service charge for super speedy, competent work is a steal!

Jerry responded to my call immediately and solved my problem the very next day. Very accommodative and easy to work with. Certainly would use him again should the need arise.