DA Exterminating Co

Didn't check all the termite stations last year (15% unchecked). Now we have termite damage in a shed since last inspection and they refuse to negotiate anything to defray the costs. Had the inspector checked those stations, maybe it would have been clear sooner that there were active termites around.

Showed up when promised and did good job

I signed a contract with DA to treat termites in the fall of 2011 when i found some in a dining room wall. They came out, treated, then trenched around my home. Little did i know they were using a knockoff chemical (not termidor) to treat the soil. I called them every 6 months. The gentleman that came out to treat the walls/etc, (i believe his name was corey, i still have his number) was awesome, professional. That is the best i can say about the company. I ended up having them come out plenty of times to retreat/spray in and outside areas. The problem is they only spray treated and used cheap chemicals. They never tried to find the source of the problem. I was left with lots of termite damage in multiple areas of my home and a few thousand in damages (i've been repairing a little at a time, the last project is going to cost me close to 3-5k to repair the bathroom walls, ceiling and shower damage). They never offered termidor, nor a baiting system. I cancelled my contract and went with Billiots pest control. They recommended the bait system and even baited by my two trees in my back yard, and found 3 active ares in the home even after DA sprayed the walls with foam and treated spray around the outside base of the house (multiple times) just days prior to me calling them. I have not had any issues since changing company's. I do remember I emailed them and asked for a log of each time i called to have them service my home, and asked about warranty damage/etc on 7/28/2014. No one got back to me, nor did they have any concerns as to why i cancelled my contract when i called them. In my email to them on 7/28/14 - "I had my termite guy over July 1 to treat newly found live termites. They were back again just 2 days after initial treatment, so he came again on the 3rd or 4th. A manager came out to take a look on July 14th. He treated with liquid around the home outside, he did look around inside but did not get in the attic or treat anything inside. I was advised that I would get a follow up visit in two weeks." - and i never heard from them, which is why i switched companies.

Great, I signed a contract for future use.

Went well, the workers came out and did the treatment and it was fast and friendly service.

They solved the problem very quickly. They not only did the inside of my house, but they did my perimeter also, on the outside. They went around the house. I have a slab house and they went around and did that too. There were no additional charges.

Prompt inspection appt. would have liked more interaction with inspector about past infestation signs & possible current issues as previous treatment was by same company 10 years ago after house purchase. Warranty lapsed for one year but treatment was due anyway. Treatment appt was prompt & courteous. He left without notice so have no idea if he saw anything currently suspicious. He should have seen signs of past infestation as, according to his company inspector at time of purchase, house had active termites before I purchased house ten years ago. Very limited pest control service providers jn this area. Past experience with this company was very good. Also have monthly service now with only one treatment so far. Ants are still issue.

Very well, no pest have been seen inside or outside. I would definitely refer them to friends and family

Very well. Price was higher than I liked but in line with other companies. Service person on time and very professional.

I have used them before with not issue with service or scheduling. This time I had to call 4 times to get an appointment scheduled. They then sent me a bill for services. Not sure of the issue now but it was frustrating and wast of time.

Great! They were friendly and thorough!

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They did what was told to me they would do. I did get another bill this week 07/09/16 for $320 with no explanation. still waiting on a reply from the company. I had no extra services done although they did try to upsell.

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The service was fine.

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