A-Pro Inspection Services

Vic was prompt (early actually) and thorough with his inspection. There was an issue with the heating and air, and although it wasn't his job, he took the time to help the hvac guy (whom we were able to get to the house during the inspection, fortunately) to add his expertise to troubleshoot and find the solution. Problem solved, avoiding delays and unnecessary negotiations. He found everything of concern, and explained things in a down to earth, solution-oriented manner, rather than leaving us (as other inspectors have) with more questions than answers. We walked away understanding the condition of the property, and had solid information to talk with the seller about to negotiate the needed repairs.

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The inspection seemed to go well.  After we received the report, it seemed very light in detail compared to what was discussed during the inspection.  Even so, we felt we were able to use the report to leverage a lower price in negotiations with seller and addressing the major concerns (we thought only the HVAC system).  1-1/2 weeks after purchasing the house, I had a roofer come out to view what was described by the inspector as "non-typical installation" with the shingles on valley of the roof as well as describing the roof in fair condition.  The roofing contractor came out and immediately asked who my inspector was, as he was shocked several items were not identified (vent caps installed backwards on the roof, not one but two valleys that were improperly woven, water leaking into the roof of my deck, and to top it off significant hail damage that would have been covered by insurance had I owned the home at the time of the hail event.  This is far from a "fair" condition for a roof.  I had a second roofer evaluate my roof to the same conclusion, the roof was not repairable due to the poor shingle condition and would need to be replaced.  
The roof being my main issue, there were other shortcomings that were not identified with the electrical.  These were not of major concern with a parent that is a licensed electrician and we were able to identify a scope of work that could quickly be managed.  Although the inspector insisted there was no issues with the electrical grounding, there was actually a significant issue with several circuits not being grounded as well as one circuit with a hot ground.  
I've purchased four houses in the last 10 years all in Louisiana and this has been the lowest quality inspection I've encountered and would not recommend this company.

unknown

Competent , professional.

Dave was our inspector. He went above and beyond our expectations. He was very thorough and very professional. He found some issues with our roof even with it being new. He even came out twice to check it out again. Would highly recommend!!!

They were extremely professional and very thorough. The report that they gave was very professional and the report that they gave me was in a hardcover. I would use them again.

The guy that came out was very informative and had a lot of good information. The reason I gave the and quot;Band quot; overall is because the report it's self lacked a level of detail that I would have liked to see. It was very generic. He did not actually go on the roof but did look at it from a top a latter. He did not set voltage flow, there was no water quality test.
I was not as detailed as I would have expected.
But! The service was professional and courteous and was completed in a timely manner. I think a home inspection should do more that I could have learned myself. I have nearly all of the same equipment that the inspector used. They did not use any snake cameras to look into areas that needed to be looked at in my opinion. Those cameras can be picked up at Home Depot for under $200. It would have come in handy to see under the porch where they say they and quot; Believedand quot; there might be termite damage but could not tell. or damage to a piling under the same porch that should have had more detail.
So overall I could have done this inspection myself if I had the time. I usually expect professionals to have more knowledge than myself.

All went well. This was a home inspection I had done before putting a house on the market. No new surprises came up when the buyers did a follow up home inspection so i would say that he was thorough. Also, nice guy.

Went very well. Vic found several issues that saves us several hundred dollars.

Our experience was great. They were very efficient, very thorough, and paid attention to detail. We have had a lot of home inspections done. Every so many years we will have one personnel; that is pretty good.

unknown

The crew arrived earlier than the scheduled time. A huge rodent/rat problem in the attic was not mentioned on my report. There are dropping throughout the attic and I was not made aware of this issue in my inspection report. Rodents can cause a significant amount of damage to electrical systems so this should have been brought to my attention. Now, I am spending money to fix this problem and if I knew this prior, I could have requested that the seller remedy this problem. In addition, I was not happy that the inspector made the decision to have a round table meeting and discuss the results of the inspection with the seller and her realtor. This should have been discussed with me as I paid for the inspection and it should be at my discretion who I allow access to my inspection report. The inspector even took it upon himself to send the seller's agent a copy of the report. For a second I thought the seller paid for the inspection until I wrote the check.

As a new homeowner I was very concerned about the inspection process. I read a lot of good reviews about this service. I called Vic. He was very knowledgeable and understanding of my questions. He did a great job of breaking things down for me. He was very thorough with his inspection and even went over many things to watch with me. Overall I was very pleased with the inspection and would happily recommend Vic Gustafson.

I considered his work to be average. I am a general contractor so I know what should come out in those reports, and it appears that he missed some things.

The inspection went very well. It was very detailed and found the few problems that the home had.

Vic and his assisstant showed up at the house early and started inspection of the outside of the house before I even got there. They were very thorough, taking photos of each area they inspected, both inside the house and out. He explained where there might be potential problems as he found them. He emailed a very detailed report early the next day and included photos to illustrate his findings. He pointed out that the roof was at the end of it's lifecycle and pointed out others issues that needed immediate attention. The inspection took place approximately two weeks before Hurricane Issaic blew through Louisiana. Based on the inspection report, I knew what areas to look out for during the final walk thru prior to closing. I found that the roof had leaked significantly during the hurricane. The damage was bad enough that I decided not to purchase the house. I do plan to use A-Pro home inspection services again when I find another house I want to purchase.

He did a great job and he was very thorough and professional. Very easy to schedule an appointment and great use of technology. His report was very detailed and included pictures.

Excellent! Mr. Gustafson was prompt, professional, and VERY THOROUGH! Even though I purchased his services via a coupon, his detailed report did not reflect anything other than a top-to-bottom professionally conducted inspection. Mr. Gustavson should be considered a top practitioner of his professional credentials and come highly recommended by this satsfied customer.

He came, he inspected, he left, her reported. That's all I can say. I was satisfied.

unknown

Great

Everything was great!!!!!

Vic, was on time and very informative as well as organized. His report was extremely thorough and easy to comprehend. I would highly recommend A-Pro Inspection Service.

Vic Gustafson was wonderful from start to finish. I called him to set up an appointment to come by and received his voice mail. He promptly called me back within hours and set up a convenient time to come and even worked around my schedule and came on a Saturday so my husband and I could both be home. He sent us several e-mails prior to his appointment explaining the services he provides and an agreement for us to sign. He also sent a confirmation before the appointment date and came to the appointment a few minutes early. He took thorough pictures and went through the house and the property for at least three hours. He went through everything by himself without any assistance from us and covered things we wanted him to look at without hesitation. After the inspection, he spoke with us about his findings and told us that he would be sending us a detailed report in a few days. We received a very detailed 30 page report shortly after and were very pleased to get his recommendations. In the report, pictures and diagrams were provided as well as a detailed report of each area inspected. A report overview was also given to us as well as a home maintenance guide.
We are not planning on selling our house. We were trying to see what needed to be done with our house to make any improvements or fix any problems. We were happy to find out that some of the things we thought might be problems were explained to us by Vic. Vic eased our minds on some issues we had and gave us some very simple ways to correct some minor problems. It was well worth the price we paid to find out about our house and Vic was very professional throughout the entire process.