Snyder Floor Covering

unknown

Okay, at first, I would have rated both the store "leadership" and the "workers" an "A", however........When Randy came and gave us an estimate on the work, I asked him about covering up the cabinets and the entrance to the living room.  He kind of laughed and said I could but it won't help as this will be like a construction zone.  So I decided to cover up everything as well as block the living room off.  
When the workers arrived, they said "Hey, who did our job for us?"  I told them I did as I was told it wouldn't help nor that it would be done.  They said thanks as it was going to save them at least 2 hours work.
In addition, Randy told me that on the 4th day, I could have the  plumber come back and reinstall the sink and toilet.  However, the workers told me on day 2 that I would have to wait an extra day to ensure the grout settled.  So I called Randy and he said yep, I need to wait but that I could have the plumber come anyway and just clean the area that would be used.  
OKAY, so tell me how and why it's okay to clean just a small area and not the whole area?  Randy couldn't answer that.
Randy also told me in the beginning that the workers would not replace the border as they aren't carpenters.  I could understand that.  But imagine my surprise when my wife told me that the workers were back and replacing the borders!  Of course now I know why Randy said they don't do that as it looks like crap.  I have a real carpenter on their way to fix it.
Last item, the wooden connector between the kitchen tile and the living still has not been delivered/installed by Snyders'.  Why?  Because the first piece was cracked and since then, the person that is supposed to stain it, hasn't gotten around to it.
I thought the workers at first did a GREAT job, but once they put the wood border on and then with the connector piece not being done, I would have to downgrade them.
Would I recommend Snyder?  Only if you tell them to install the floor and don't touch anything else.

unknown