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American Appliance
Appliance (Major Electric Appliance) - Install or Replace, Fridge, Freezer or Ice Maker Repair or Service, Refrigeration System Service,
About us
Is your washing machine leaking water? Does your refrigerator seem to be too warm? You should call our professionals today. American Appliance is a family-owned and -operated, faith-based business with more than 30 years of experience. We are completely licensed, bonded and insured. Our servicemen and staff are trustworthy professionals who understand the importance of putting the customer first. Family owned & operated. Additional email - [email protected].
Business highlights
51 years of experience
Services we offer
Appliance Repair Including, Dryers, Ice Machines & Trash Compactors., Microwaves, Refrigerators, Washers
Accepted Payment Methods
- CreditCard
Reviews
4.845 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 89% | ||
| 4% | ||
| 4% | ||
| 2% | ||
| 0% |
Showing 1-25 of 45 reviews
Mike B.
Jan 2018
Finished on time. Had the part with him.
Michael F.
Dec 2016
Very good. Repair done timely
Brenda A.
Aug 2016
It went very well. Will use them again and refer them.
Mike B.
Jul 2016
Very well. Was a quick fix but could have been hours cleaning up the abstract ice sculpture made by the poorly designed ice tray filling apparatus. Service man fixed the faulty structure and gave me options which helped keep the cost reasonable. He also provided numerous tips to keep my aging fridge running strong. Only B grade was for having to wait for service. Would have been a C except for the nice service and a call to let me know I was still getting the repair done that day.
Patricia S.
Jul 2016
unknown
Jay B.
Apr 2016
.
Laura S.
Sep 2015
unknown
Mary D.
Jun 2015
unknown
Response from American Appliance
"[Member Name Removed], Thank you for taking the time to give us a overall A rating. We look forward to serving you in the future. Thanks Again Barbara Morris"
Vernon S.
May 2015
Barry was very professional and quick, and courteous.
Response from American Appliance
"[Member Name Removed] Thank You so much for the A rating. We really appreciate your business and look forward to working with you in the future. Thanks Again Barbara Morris"
Sandra S.
May 2015
unknown
Response from American Appliance
"Thank You so much for taking the time to give us a awesome review. Looking forward to future service calls."
SUZANNE K.
Feb 2015
unknown
Response from American Appliance
"[member name removed], Thank you so much for taking the time to give us such a great review. Hope you have a great weekend, and look forward to servicing your appliances in the future. Thanks Again Barbara Morris American Appliance 318-742-2299"
Susan P.
Jan 2015
unknown
Response from American Appliance
"Good Morning, This is Barbara with American Appliance. I would like to take a minute and discuss your review on or service call. Would you please take a minute and tell me why you are so unhappy with are service. Thank You. Barbara Morris American Appliance 2665 East Texas Street Bossier City LA 71111 318-742-2299"
Kelly M.
Dec 2014
unknown
Response from American Appliance
"Thank You so much for taking the time to leave a message on Angie"s list. Appreciate your business. Merry Christmas!!!!"
Barbara L.
Dec 2014
unknown
Response from American Appliance
"Thank You so much for taking the time to leave a message on Angie"s list. Appreciate your business. Merry Christmas!!!!"
Terrie J.
Dec 2014
unknown
Response from American Appliance
"Thank You so much for taking the time to leave a message on Angie"s list. Appreciate your business. Merry Christmas!!!!"
Daniel S.
Jul 2014
They were great and arrived on time. Turns there was nothing wrong with the dryer just a clog in the dryer vent duct work.
Claudia L.
Jun 2014
unknown
Response from American Appliance
"THANK YOU SO MUCH FOR THE GREAT REVIEW ON ANGIE LIST. PLEASE GIVE US A CALL IF WE CAN BE OF FURTHER ASSISTANTS. THANKS AGAIN BARBARA MORRIS AMERICAN APPLIANCE SERVICE 2665 EAST TEXAS STREET BOSSIER CITY LA 71111 318-742-2299"
David H.
Apr 2014
unknown
John R.
Apr 2014
unknown
Response from American Appliance
"GOODMORNING, I WAS GOING OVER ARE ANGIE LIST ACCOUNT AND WANTED TO THANK YOU FOR THE GREAT SCORES THAT YOU LEFT US ON THE SERVICE CALL. I DO HAVE ONE QUESTION, YOU MARKED THAT YOU WOULD NOT DO BUSINESS WITH US AGAIN. WAS THERE A PROBLEM? PLEASE TAKE A MIN TO CALL ME SO THAT WE CAN DISCUSS THIS. BARBARA MORRIS AMERICAN APPLIANCE 2665 EAST TEXAS STREET BOSSIER CITY LA 71111 318-742-2299"
GILFORD G.
Apr 2014
unknown
Eric M.
Feb 2014
.
Shari-Jean H.
Jan 2014
Despite showing up a little late, the serviceman was very apologetic and got right to work. He was thorough and explained the issue as well as a worthwhile solution should he microwave break again. I will definitely call these guys again if I ever need a repair!
Willie C.
Dec 2013
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Edwin N.
Oct 2013
He cleaned out the filtrtion system which increased the water pressure and aggitation. He had some great tips on how to more quickly get the hot water in the cycle, best type of detergent, and the proper machine settings. He was on time, very friendly and helpful.
Leta L.
Oct 2013
This was the first time in 15 years of continuous service that this unit had any problems of any kind. The repairman found a leak in the coil and showed me how it looked. Due to the age of the unit and estimated cost of replacing a coi in a 15 yr old fridge, I opted to buy a new Frigidaire.
The repairman was very good at explaining my options, so that I could make the best decision.
The repairman was very good at explaining my options, so that I could make the best decision.
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
American Appliance is currently rated 4.8 overall out of 5.
American Appliance accepts the following forms of payment: CreditCard
No, American Appliance does not offer free project estimates.
No, American Appliance does not offer eco-friendly accreditations.
No, American Appliance does not offer a senior discount.
No, American Appliance does not offer emergency services.
No, American Appliance does not offer warranties.