Signature Granite & Marble LLC

Work went extremely well. Randy and his team showed up on time and work completed was very satisfactory. I would use his services again.

Randy met with us initially to discuss our wants, needs, and price.  After comparing prices with other companies, we found Signature was in line with other local suppliers/installers.  Signature has been in business a long time, with their office/warehouse close by, so we went with them.
Natasha, his wife and office manager, worked with us by phone and email.  She promptly answered calls and emails, answering questions herself, and forwarding them to Randy when she didn't know or needed more information.  She was always pleasant and professional, no matter when I corresponded with her.
I went to the yard to see the slab I wanted, since he had some on hand.  When my remodeling was ready for it, I notified Signature.  I didn't get an immediate response, which was very unusual.  After a couple of days, I did reach Natasha, who sent out one of Randy's experienced workers to measure and make all final determinations for installation.  He told us that Randy had been ill and sent to the hospital, and would be back to work soon.  Within a few days, and sooner than his doctor recommended, Randy came with his crew to supervise and help with the installation.  There was a problem when one of them dropped a corner of the slab and caused a small chip on our new bathtub.  They immediately admitted fault and Randy offered us our choice of repair or replacement of the tub at his expense.  He found a reputable tub refinisher, contracted with them to do the job, came to oversee the repair himself, and gave us a hand-written guaranty for the work and his liability.
The work was done well;  we found no problems or any sloppy work anywhere.