There were some cosmetic issues recognized after the project was complete. But after discovering everything they did wrong within the walls, I am at a complete loss. They have ruined my home. All I want is their information to proceed with either them or their insurance covering the damages that have been incurred due to their negligence. I noticed a change in the color of the grout on 6/3/2024, upon an attempt to clean it, it all came right out. I removed it, and prepared the area around the tub to re-grout, thinking that it was just a grout issue. As I was waiting to ensure everything would be dry, I went to the bathroom directly below on the first floor to take a shower. Upon looking up to wash my hair, I saw issues on the ceiling above me, bubbling paint, and paint peeling. I realized that there may be a bigger issue, so I called a water remediation contractor to take a look. The water remediation company inspected the 2nd story bathroom that José Remodeling Company renovated in September 2023. Upon examining the plumbing for the tub through a hole cut in the wall from the linen closet, they immediately noticed that the tub overflow hook up and all of the other plumbing was done incorrectly. The main issue, and what they determined to be the primary source of the damage, is that the overflow is hooked up with a smaller hose that feeds into the main overflow, however it is not a sealed or fit properly. They explained to me that this means that every time any water hit that overflow port that it was actually very slowly overflowing into the walls, the floor, and subsequently the ceiling below. The ceiling & room below is another bathroom and a closet containing the main HVAC/AC for the home. Due to the leak, and the severity of the plumbing issues, the remediation took a look at the plumbing under the vanity, they additionally found that all of the plumbing for the sinks were also done incorrectly, and there is more water, slowly leaking into the vanity. As the remediation company continued to examine the damage caused by the water leaks, their moisture indicators have determined that the walls behind both shower areas are wet, and that the HVAC closet walls that are under the bathtub, and the wall between the bathroom and kitchen below the leak is also wet. During their examination, they additionally found mold growing behind the newly installed bathtub, the HVAC closet below, and the shower ceiling below. They determined that everything will need to be removed, and will have to be properly remediated to get the moisture and mold out of the home. Additionally, connected us with a mold specialist, who tested the area, finding 3 types of mold that can produce microtoxins. Due to the work that has to be done, we will be without all bathrooms in the home for approximately 2 months. Additionally specialists are recommending that we seek a way to move out of the home as soon as possible, until remediation is complete. So far we have only been able to get estimates for the removal of all of the damage, these estimates remain open ended in some respects, because if the damage is more extensive than they have anticipated, once they open everything up, and complete remediation then we will have our final total for remediation. The estimate, just for tear out, and remediation is $22,100-$22,200. We are unable to get a quote for the work that will have to be done to put the walls, bathrooms, HVAC closet etc back together until the remediation is completed.