Super Clean Vacuum Service LLC

I called Super Clean to pump out and clean my septic tank, they arrived promptly. I showed him where the lids to the tank were, he insisted that he usually just stuck hose down the pipe to suck it out and did not dig up the lids. I have a treatment plant with the sprinklers and the pump had been stopping up in the holding tank where the pump is to pump it to the sprinklers. He stuck the vacum hose in the septic tank via the pvc pipe comming up thru ground, pumped it out, then he installed a drain cleaner on water hose into the cleanout from hose to tank, while he was doing this I looked down and saw a full stream of junk comming into the tank with the pump, It was comming thru a 4" PVC pipe that comes from septic tank to that tank, it was almost a full stream thru the 4" pipe. he hurried and swaped some valves on the truck, he then cleaned out the tank with the pump and charged me $347.00. At the time I did not realized what he had done. For one it would have taken a lot longer to fill the septic tank with a water hose, and for two there is no way it could possible come that fast thru the pipe considering it was just a 3/4" hose. Not to mention the stuff comming in there was extreamly dirty, greasy sewer. On 9/26/13 I notiiced my tank was overflowing and sprinkler pump stopped up again, so I called Super Clean (Chris Howell) and informed him, he said that it was probably the sprinkler heads stopped up, I informed him that I knew it was the pump because he did not clean the tank properly, he then asked if I would dig up the lids, I told him to not worry about comming back out. I Called Bonnette and son, when he arrived on 9/.27/13 I told him about what had happened. When he pulled the lid on the sprinkler pump tank he was amazed and showed me the left over sign of a lot of grease had been, we dug up the lids when he lifted the lids I was amazed to how much was in the septic tank, espeacially since it was supposed to be cleaned just a week prior. He then explained to me that there was no way a residential septic tank could have that much grease build up without many years of pouring grease straight down the drain. He used a hoe and pulled some stuff from the tank, It had drinking straws and heavy duty brown paper towels like used in public restrooms in it. I took pictures of the stuff he pulled out ant the state of the tank that was supposed to be cleaned just a week earlier. Mr. Bonnette claimed that he must have dumped his load from the truck in my tank. I know there is no way to prove it, even if I did see it with my own eyes. All I can really prove is he charged me for cleaning my tank and didn't, it was worse after he left then before. I hate to think that this guy is getting over on so many people, and would never use him again. I had to pay Bonnette and Sons to pump it out again, I have asked Super clean for a refund he says he will give me one, just hasn't done it yet. But that is admission to guilt if you ask me. I filed a complaint with the better business bureau, and now here, I want as many people as possible to be aware of this con artist and not to use him, because he will take your money.