ACA CORP

the provider answered the phone professionally on a saturday and connected me with the plumber who would be doing the work...he told me he would be at my house in about one hour...he called in an hour to let  me know he would be a bit later, here in about fifteen minutes...i appreciated his call...his attitude when arriving was cheerful and respectful and seemed to know right away what  he would have to do...he got his ladder and climbed on the roof to get to the main line he needed to snake out...after completing his work and showing me the roots he pulled out, he asked me to flush toilet several times which i did and no sewage came up into the tub... wrote out my bill and i gave him a check...he did all his work in the pouring down rain...

I would not suggest using this company, I have been lied to and disappointed multiple times. Not worth it.

They are very professional, from the helpful women answering the phone to the repair men. I have used other companies but I always end up with ACA.

It was one of the worst experiences I have ever had with any company.

ACA responded to an emergency air conditioner problem at my home. I had recently had a split system placed in my home in march 2012 due to my previous air conditioner going out. I had nothing but trouble from day one when it was put in and could never get any satisfaction out of the previous installer. ACA performed 3 emergancy calls to my home and charged me nothing. They did a complete assessment of my new system and discovered numerous installation errors. After getting other inspections and estimates on correcting the installation problems I contacted ACA who came to my home during August and removed and reinstalled the units; both inside and outside and i could not have asked for a company with more integrity and professional workmanship. I have not had any problems since ACA fixed the original installation problems and replaced ductwork and thermostats that were not compatible with my new systems. This is a wonderful company. They even provided me with detailed explanations of everything that was done.

The first technician ACA sent was in a hurry, did not take the time to check what we suggested the problem may be but just confirmed that we had a burned up blower motor. He did not check to make sure that the blower motor he sold us was the proper one.

The second technician sent did perform further investigation which resulted in him finding the burned up relay switch.

Our problem is with the fact that ACA claims to warranty their work but billed us for a second service call and labor charges we felt were incorrect due to the incompetence of their first technician and our having to purchase a 3rd blower motor.

We have been happy with the quality of their work, and they are pretty quick. We don't really have likes or dislikes about them. Their price is average, and it is the same as everybody else around here.