Southern Alarms

We chose Southern Alarms because they were running a special through ADT. It was the best decision we could have made!! We set the order up on Sunday with the owner, Lloyd Saxon. There were NO high pressure sales. Lloyd explained everything perfectly. He was very helpful while I asked him a ton of questions. (I even asked him to explain the other review on here) He examined our current system and made recommendations on what might work better. Again, let me be very clear...there were NO high pressure sales. Lloyd simply took the time to explain all the options (cameras, window sensors, wireless vs wired, etc) in detail. He broke down our payment options clearly and concisely. He wanted to make sure there were no surprises on our first bill. He also gave us a detailed description of the installation process, as well as a description of his technician's abilities and experience. (He hires college graduates and not just some guy with a drill!!!) Three days later at exactly the time we scheduled (technically 10 minutes earlier!) our technician, Austin, arrived. As nice as Lloyd is...Austin is the BEST!!! He has an engineering degree from LSU. He walked us through all the steps he would be doing during installation. He had several difficulties with the existing hard wired system, none that were his fault. They were likely the fault of the builder. He never asked for additional money. There were NO "extra" or "hidden" fees. He simply spent time needed to wire the new system the correct way. He helped us get the exact views we were looking for from our cameras. He also spent time explaining in detail how to work the system so that everyone in the house understood. Again, we NEVER paid Austin any additional monies nor did he ask for it. Let me add, that while Austin is a great technician, he's also someone you don't mind having in your home. So many companies take the cheap way out and hire sketchy contractors to save a buck. This is NOT the case with Southern Alarms. They found a true engineer, someone who is very polite and clean cut and they hired him. I'd take Austin over 1000 sketchy contractors any day. Thank you Southern Alarms, Lloyd Saxon and Austin for doing an amazing job for us. Thank you for giving us that added layer of protection for our home and family. You guys are amazing!!!