IFIXROOFS.COM
About us
FAMILY OWNED AND OPERATED.
Business highlights
Services we offer
& CUSTOM SHEET METAL. VINYL SIDING, ALUMINUM GUTTER & VINYL REPLACEMENT WINDOWS, CEDAR SHAKES, CEDAR SHINGLES, CONCRETE TILE, DRYWALL REPAIR, FIRE RESTORATION, INTERIOR & EXTERIOR, LAMINATED SHINGLES, NEW & EXISTING HOMES, PAINTING & PAINT CONTRACTING: RESIDENTIAL & COMMERCIAL PAINTING, PARKING LOT STRIPING, REMODELS, SLATE, SPECIALIZE IN CHIMNEY FLASHING AND LEAK REPAIRS. ADDITIONAL SERVICES OFFERED LISTED ON WEBSITE., WOOD REPLACEMENT. ROOFING: 3 TAB SHINGLES
Amenities
Emergency Services
Yes
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 85% | ||
| 8% | ||
| 0% | ||
| 8% | ||
| 0% |
His crew did do a good job cleaning up the mess after removing and replacing the shingles.1. He did not keep appointments as made, and my job was not completed in a timely fashion. It was literally months between the time I got his quote and when the job was started. I did not mind waiting, but I was not kept informed about when he would be coming to work at my house. He always had another job that had to be done and then he could get to me.
2. His crew removed the shingles and ridge vents from my roof, however, they did not initially re-install any new vents. When I asked why the ridge vents were missing and where my new vents were, I was told that they were going to install box vents. I should not have had to ask -- and there was nothing about box vents in my quote from him. Upon climbing into my attic after the crew left, there are no holes for the box vents he installed, so they are useless and non-functional. They just sit on top of the roof, are too few in number, and there are none on the roof of the porch.
3. I had to remind him that we discussed lead exhaust pipes instead of the plastic pipes his crew installed. They placed lead pipes over the plastic ones. Again, I should not have had to remind him.
4. He measured on two different occasions for the new windows that were supposed to be installed, and still had to reorder a third time. He said he was coming back to install them the following weekend -- never showed up, never called until weeks later.
5. The shingles that he installed are not a color I would have selected. I never had an opportunity to select a color!
6. His crew installed new skylights that are very nice. However, they did not replace the trim around the skylights inside the house. When I asked his son about this, the response was and quot;I suppose we could find someone to do that.and quot; Replacing the skylights should have meant a complete job, returning the skylights to their original condition and appearance, inside and out.
7. Upon my last contact with Mr. Baker (some three months after he had last been to my house), I refused Mr. Baker access to my home to install the new windows, based on his lack of service and lack of any interior completion on the skylights. I was afraid what mess I might have on the inside if they did not complete trimwork around new windows.
8. I had given Mr. Baker one of the shutters from my home so that he could get an exact match for the replacements. He brought new shutters that were not the correct size, and proceeded to argue with me (in front of his crew), claiming that the shutter I wanted was not available. Immediately after this confrontation, I phoned Lowe's (which is where I told him the shutters came from originally), and the shutters are available in the correct size. Mr. Baker left the incorrect shutters at my house after I told him that I did not want them and that they would not be installed. No correct shutters were ever delivered.
This year I decided to bite the bullet, stop making repairs to the roof, and solve the problem using Angie's List.
The original metal roof from over a hundred years ago was under many layers. Randy and his crew removed all of the roof and replaced years of problems with a new metal roof. As with any endeavor it is crucial to communicate well with the folks making your repairs. I found Randy to be very responsible. He went the extra mile to make sure we were pleased.
Done quickly, correctly at a fair price.
David L. Lowe
I've saved their number on my cell phone as and quot;Randy the Roofer.and quot;
LOL And I will gladly call him when I need any further work!
Licensing
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