Simply Clean
About us
I offer residential cleaning services. I charge by the job. It usually takes between 3-4 hrs. to clean a house depending on the size and state of the home. The average cost is $120 a cleaning. I provide the cleaning supplies which can include green cleaning products upon request. I am rarely at the computer so the best way to reach me is by phone.
Business highlights
14 years of experience
Services we offer
I will clean your house from top to bottom and everything in between.
Amenities
Free Estimates
Yes
Reviews
4.944 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 93% | ||
| 5% | ||
| 2% | ||
| 0% | ||
| 0% |
Showing 1-25 of 44 reviews
Charles S.
Jul 2017
Excellent housecleaner. We had just moved into our new house and needed it cleaned up a bit after our contractor was finished working and from the previous owner's lack of having detail cleaned it. Gena took exactly as much time as she quoted, charged exactly what she said she would, and the job was done professionally and very well. I will be hiring Gena again.
Response from Simply Clean
"Thank you for taking the time to write a review. I appreciate it and wish you all the best in your new home. Take care, Gena"
Debra S.
Apr 2017
They do a very thorough job and are very dependable. Their scheduling is also flexible and they are very professional.
Response from Simply Clean
"Thank you [Member Name Removed]! I truly appreciate your business!"
Robert G.
Dec 2016
unknown
Matthew S.
Jul 2016
unknown
Allison C.
Mar 2016
unknown
Michael T.
Nov 2015
unknown
Chris T.
Oct 2015
Gena did a fantastic job. Was very thorough and professional.
Gary S.
Aug 2015
unknown
Response from Simply Clean
"Thank you for taking the time to post a review. I appreciate your business and look forward to working with you, Gena"
Homeowner
Aug 2015
They do excellent work. I am very pleased with their work and I'm going to continue using them.
Katherine O.
Jul 2015
Excellent service and very professional. Would definitely hire again!
Response from Simply Clean
"Thank you [Member name removed], I appreciate your business. Take care, Gena"
Thomas L.
Jul 2015
unknown
Response from Simply Clean
"Hi [Member name removed], I appreciate you taking the time to leave a review but I am sorry, I think you may have me confused with another company. I haven't ever done any work for you. I would be happy to help you in the future though. Thanks, Gena"
Lauren W.
Jun 2015
Simply clean has been cleaning my home for over a year, I have been throughly pleased with their service. Both Jackie and Gena are extremely professional, thorough and overall do an outstanding job cleaning my home. I have since moved and am fortunate that we can continue our relationship.
Kevin H.
May 2015
unknown
Response from Simply Clean
"Thank you for taking the time to write a review. I'm glad you were happy with the job and look forward to working with you, Gena"
Liza C.
Mar 2015
unknown
Response from Simply Clean
"Thank you [member name removed], I appreciate your business and I'm so happy that it has worked out with Consuelo cleaning for you. She does a great job!"
Ernest M.
Feb 2015
unknown
Paula F.
Jan 2015
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James B.
Oct 2014
They are the best! Great attention to detail. We've tried several housekeepers in the past, but none come close to the overall value we feel we get from Simply Clean. Consuelo typically does the cleaning and she is great. They also do a great job of working around our schedule when we have a sick kid or something unexpected comes up. We would highly, highly, highly recommend Gina, Consuelo, and Simply Clean!
Response from Simply Clean
"Thank you so much for your review. Your family is a pleasure to work with."
Ryan A.
Apr 2014
unknown
Response from Simply Clean
"Thank you [member name removed], I really appreciate your help!"
Gerry A.
Apr 2014
Went good. The girl showed up on time and did a really good job!
Response from Simply Clean
"Thank you (member name removed), I appreciate your business and I'm so happy that you were pleased with the job Amy did. If you have future needs we would love to serve you. Thank you again"
Laura T.
Feb 2014
After using three other "top rated" companies on Angie's list, I have finally found a company that is professional, punctual, courteous and excellent when it comes to cleaning and detail. Gena gives a fair estimate which is of course based on time and the size of the house, she does the initial cleaning herself so that she knows the house and she is very fair on pricing. I was thrilled when she said that (of course) they dust blinds and wood work during regular cleanings. This was after being told by two other companies that this is only something they do during a "deep clean". I can honestly say that I did not find anything that was not cleaned to perfection (and I'm a little OCD about it). I am SO happy to FINALLY have found Simply Clean.
Teresa W.
Feb 2014
The owner came to my house and gave me a price estimate for cleaning my house the first time ($120) and then a rate for a bi-weekly service.
When they came to clean, she came herself with another lady and they did a great job. No complaints about the quality of their work. I thought at the time it was the best cleaning I'd ever gotten at that house, and I've been through several services.
She quoted me $120. Then when she left, she didn't want me to give her a check, which was a bit odd. Later I got an invoice for $30 more than we'd agreed on. She said t was because it took longer. Which would have been fine if she'd asked me, "Hey, do you want to pay an extra $30 for me to stay another hour?" or if she had quoted the job as an hourly rate in the first place. I wouldn't have quibbled. But she quoted it as a single job for a single price, and didn't ask my permission about going over that price, just sent me an invoice later. That felt sneaky, and left a bad impression. I did not pay the extra $30. I sent a check for the agreed on $120 and she agreed to that with only a little grump.
My big problem came because I had agreed to a regular service, and the only time slot she said she could give me was at 8 a.m. on a particular week day. I have a new baby (1 month old at the time), and getting myself and the baby and the house ready at 8 am was quite an achievement, only to have them call at 7:50 and tell me they weren't coming. They did that TWICE. The second time I declined to re-schedule, and I have not used their service since.
When they came to clean, she came herself with another lady and they did a great job. No complaints about the quality of their work. I thought at the time it was the best cleaning I'd ever gotten at that house, and I've been through several services.
She quoted me $120. Then when she left, she didn't want me to give her a check, which was a bit odd. Later I got an invoice for $30 more than we'd agreed on. She said t was because it took longer. Which would have been fine if she'd asked me, "Hey, do you want to pay an extra $30 for me to stay another hour?" or if she had quoted the job as an hourly rate in the first place. I wouldn't have quibbled. But she quoted it as a single job for a single price, and didn't ask my permission about going over that price, just sent me an invoice later. That felt sneaky, and left a bad impression. I did not pay the extra $30. I sent a check for the agreed on $120 and she agreed to that with only a little grump.
My big problem came because I had agreed to a regular service, and the only time slot she said she could give me was at 8 a.m. on a particular week day. I have a new baby (1 month old at the time), and getting myself and the baby and the house ready at 8 am was quite an achievement, only to have them call at 7:50 and tell me they weren't coming. They did that TWICE. The second time I declined to re-schedule, and I have not used their service since.
Response from Simply Clean
"I'm sorry about your dissatisfaction. I do apologize. I do remember the first cleaning saying that we were going over the 4 hrs. that I had estimated and that you said it was fine. That is why I sent the invoice for the full 5 hrs. that we worked. I did agree to $30 less because you were unhappy and didn't remember our discussing going over. I've tried to have the attitude that the customer is always right. Also, at that time, I explained that you lived an hour away from me and that the only way that we would be able to provide you service was if another employee who lived 20 min from you would agree to cleaning your house. She did agree to clean for you and then the day of the cleaning had a sick child so we rescheduled. The day of the reschedule she called me and quit. I did try to call to explain that we would not be able to provide service but got the answering machine and never received a call back to explain. I do hope that you can find a service that will be able to provide the help you need, especially with the challenge of having a new baby. I just want you to know that I tried my best to help and to treat you fairly. I still have yet to receive the payment."
Jennifer L.
Feb 2014
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Response from Simply Clean
"Thank you for your feedback. I enjoy cleaning for you and your Grandmother and hope to be able to provide excellent service for many times ahead."
Amy D.
Jan 2014
They where amazing! I loved how understanding she was and fulfilled all of my request! Great company and great pricing
Sarah O.
Jan 2014
She came to our home for a walk through and gave us an estimate. I hired her for a single service. She cleaned our home after we moved out. She did an excellent job, was very friendly and professional, and I was impressed that she was able to squeeze our last notice request in at an early morning hour to accommodate us. I would definitely hire her again if we still lived in town.
Response from Simply Clean
"Thank you [member name removed], best wishes to you and your family"
Debra S.
Dec 2013
unknown
Response from Simply Clean
"Thank you so much for your input. It always makes me feel good to know that we are meeting your needs and that you are happy with the results. Thank you again"
Licensing
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FAQ
Simply Clean is currently rated 4.9 overall out of 5.
Yes, Simply Clean offers free project estimates.
No, Simply Clean does not offer eco-friendly accreditations.
No, Simply Clean does not offer a senior discount.
No, Simply Clean does not offer emergency services.
No, Simply Clean does not offer warranties.