Eleet Stone Countertops

I knew exactly what I wanted and ordered on the spot. I literally picked my slab and paid in 15 minutes. Easy! But that's where ease ended. Communication is something Marty, Tracy, Allison and team need to work on. There were many hiccups in getting in for template. Granted, my project was complicated, but I've worked with 2 competing stone installers in the last two years with no communication or scheduling issues. The install day finally came for my quartz and it was measured wrong!!! There wasn't enough in stock to finish so they'd have to order. I was angry as I was just waiting on them to list my home for sale. I asked to get a comparable granite off the lot and chose from several slabs. Had to do remeasure and reinstall. Loved the new countertop! However there were things missed in install (really liked install guys btw). Didn't silicone one counter and I could lift it! Bad. So I had to call and call to get that fixed. Then my plumber said they hadn't secured the dishwasher even though Marty and I talked a good deal about it. It took 3 or 4 calls, multiple texts to Marty to get someone out. Then they showed up unannounced to fix. Overall. Communication is a disaster from this company. I don't understand how they let this happen when I present multiple project opportunities per year. Just wanted it to work so bad but it just didn't. I worked WAY too hard to get this done and over the course of many renovations I've never had to exert this kind of energy on countertops, and you SHOULD NOT have to. Sorry guys. I so wanted this to be more positive but kept remembering all the stuff I had to go through to finish this :(