Warren Heating & Air Conditioning

Quality of service is good.

Overall good. I can't complain about the price because he did after all service 2 units, and he did it all in right at an hour. The technician is I believe one of their more experienced guys and he was very efficient and friendly.

As a couple other reviewers have noted, maybe this company is a little on the pricier side. That may be, I don't have much to compare to. They are going to give me an estimate on some upgrades I would like to have done, and I am going to be sure I am sitting down when we have that conversation. They have also done repair work on another unit at another place last winter, and they did excellent work and got it working again pretty quickly. So I gather they are a full service company with several employees and you may pay a premium for that.

They fixed my boiler pump, but shocked me with the price

I called 3 companies for quotes. Warren cane out the next day and gave us a quite w 2 options within 2 hours of the visit. Triangle gave us a quote a day after the work was finished. We were living w my parents because no best because of mold. I explained we needed a unit ASAP and warren was back Monday morning to do the work. They were always on time and polite and always cleaned up before they left. Most of the time they were working unsupervised because it was winter and I ws not there because no best. They locked the door every evening. They came back to in stall dampners after I called because kitchen was too hot. Price was a little high but work wax worth it and we got a $300 rebate on system . Would recommend !

Everyone I spoke with was extremely nice. They had a service person at my home within 30 minutes of our conversation. He even brought my mail in for me! My heat is working and furnace is running quieter than it ever has! I will recommend them to all my friends and call them again next time I have any problem.

It went poorly. I was charged for 2 service calls because the first inexperienced tech could not determine that my unit would not be able to be repaired. So I had to pay for a second service call for the more experienced guy to spend an hour and a half to say my unit could not be repaired. Very upset by the experience.

They are excellent people.

Using their website, I submitted my information late at night when the problem arose. I received a call back first thing in the morning and the technician arrived by 9am (on time). He was very courteous and friendly; and he did a good job of explaining what he was doing. I didn't anticipate the job taking 2.5 hrs, but he had to take the motor back to the shop to work on it. Overall it was a positive experience.

I have been very happy with Warren. I had to have three capacitors changed out on the air conditioning compressor. The guy was out here with in an hour of me calling him and he was only here 45 minutes. I would recommend him very highly.

I have known Steven for years since we were kids, so I know that I can trust whoever he sends to my home. If I am here alone, I don't have to worry about the workers that come to our home because I know what kind of a person Steve is, and know that he will only send the right people to do work. We will definitely use him when we need something done.

The workmen supplied new air filters for 3 air returns, and explained how the new thermostat works. We are pleased with the look of
the unit, it sits on a platform. The old one had to be raised up with some short concrete blocks from the concrete pad.
We also think the overflow pipe that is needed for the AC part of the unit, is better positioned from what we had before.

My unit would not come on when it was activated. I called Warren, they set up a service date at my convenience, and arrived on time. The service was completed quickly and the unit is running fine.

I went better than I expected. Personal service for me not just "a customer".

the service man was very professional and very courtious. did not try to sell me anything I did not need.