Reviews
1.01 Reviews
Showing 1-1 of 1 reviews
MICHAEL T.
03/2004
hauling services
 + -1 moreTHEY COULD NOT DELIVER PROPANE BECAUSE OF SNOW & ICE ON PROPERTY. WE CALLED TO ASK WHY THEY HADN'T DELIVERED THE PROPANE. THEY SAID BECAUSE OF THE SNOW AND ICE. WE BOUGHT 500 GAL. UNDERGROUND TANK FROM THEM IN 2002. THE GAUGE ON THE TANK HAD CONDENSATION INSIDE THAT WAS FROZEN AND YOU COULDN'T READ HOW MUCH PROPANE WAS INSIDE THE TANK. THEY SENT SOMEONE OUT TO LOOK. HE TAPPED THE GAUGE WITH A HAMMER AND DETERMINED IT WAS ABOUT 40% FULL. HE HAD TROUBLE COMPLETING THE INVOICE. MY WIFE ASSISTED HIM IN COMPLETING THE FORM. HE WROTE "N/C" ON THE INVOICE. A WEEK LATER, WE GOT A BILL FOR $45 AND A THREAT TO ASSESS A FINANCE CHARGE OF 2% PER MONTH. THEY OVERBILLED US IN JUNE 2003 BY $30.48, SO THEY HAD USE OF MY MONEY FOR 8 MONTHS, BUT I DIDN'T ASSESS THEM A FINANCE CHARGE FOR USING MY MONEY FOR 8 MONTHS. WE COMPLAINED ABOUT THE CHARGE AND THEY SAID, 'TOUGH...'!
Description of Work: MIDWEST BOTTLE GAS WAS SUPPOSED TO FILL UP OUR PROPANE TANK ON FEB. 10, 2004. WE FOUND OUT, LATER, THAT THE DRIVER COULD NOT GET DOWN OUR DRIVEWAY BECAUSE OF THE SNOW AND ICE. HOWEVER, NOBODY CALLED TO TELL US THIS. WHEN WE CALLED TO COMPLAIN, A REPRESENTATIVE OF THE COMPANY CAME OVER AND TAPPED OUR GAUGE TO GET A CORRECT READING OF HOW MUCH GAS WAS IN THE TANK.
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$45
Contact information
2557 ALEXANDRIA PK, Newport, KY 41076
Licensing
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Service Categories
Hauling
FAQ
MIDWEST BOTTLE GAS is currently rated 1 overall out of 5.
No, MIDWEST BOTTLE GAS does not offer free project estimates.
No, MIDWEST BOTTLE GAS does not offer eco-friendly accreditations.
No, MIDWEST BOTTLE GAS does not offer a senior discount.
No, MIDWEST BOTTLE GAS does not offer emergency services.
No, MIDWEST BOTTLE GAS does not offer warranties.
Contact information
2557 ALEXANDRIA PK, Newport, KY 41076