FISCHER HOMES

I DO NOT RECOMMEND FISCHER HOMES-BRAND NEW CONSTRUCTION HOME WITH A WET BASEMENT! NO ACCOUNTABILITY FROM FISCHER HOMES! I was excited about purchasing my first home. I looked at existing homes and did not find what I wanted. A few had wet basement issues, which I was trying to avoid. Did not want to invest in a money pit and really needed a dry basement because my mom was moving in and I was planning to turn the basement into a space just for her. So I decided to build. After meeting with Thomas Stine several times, I decided to go with Fischer Homes. I’ve been under contract since January 2020. The house was near completion when 4 weeks ago I stopped by to check on the progress and found standing water in the basement, a few days after a really hard rain *SEE ATTACHED PHOTOS*. Told the builder about it and sent them the photos of the standing water in the basement. They shrugged it off and stated that they don’t know where the water is coming from. I have photos and videos from multiple days over the last 4 weeks of standing water and white water spots throughout the entire basement *SEE ATTACHED PHOTOS*. Had a home inspection and there were pools of water on the floor in the basement. There was also white outlined water spots. The home inspector said the water near the wall/floor is coming from outside infiltration and that the issue should be evaluated further. Sent my home inspection report to Fischer and they blew it off. They said they ran a water hose in the backyard and did not see any water infiltration in the basement. Fast forward. Wednesday July 8, 2020, I went to my home orientation walk through. I spoke to Greg Selby (construction supervisor) about the wet basement issue. Again, I showed him the photos and asked where the water is coming from. He simply stated that he does not know but he stands by his product (house). He said he was going to run the hose in the backyard for a few hours and see if he can find any problems. July 11, 2020, I went to check on the basement. The extra carpet that was rolled up and sitting on the basement floor was now upstairs.There were new water spots on the floor and the builder had put blower dryers in the basement to dry the area. The dryers were on full blast. If there is no water infiltration issue, what are the dryers for? Obviously after the hose test, there was water infiltrating into the basement, again. There were also new white outline water spots on the floor that were not present in the basement on July 8 during the orientation. Fischer has offered no remedy or plan to address the issue. Their approach has to been to pretend the issue is non existent. That is completely unacceptable. This has been a nightmare. This was my first time buying a home and I want nothing more than to just close and move in. But I cannot do that until Fischer adequately addresses the water issue. I really thought I was doing the right thing by building. The worse decision I made was to choose Fischer Homes. Based on my opinion their work has been subpar and way below the standards I expect for a new home. Fischer has shown no integrity. They have taken no responsibility for adequately addressing the issues. No accountability what so ever. I am spending almost 300k for a NEW home, and so far that is not what I am getting. I am bewildered at how Fischer can just ignore this serious problem and keep asking me when I’m going to close. I will close when you give me what I am paying for, a quality, well built home free from water infiltration. I won’t accept anything less. I highly discourage anyone from using this builder. You work hard for your money. Don’t waste it. Do your research and find another company who actually takes pride in their work product. A home is a big investment. Don’t make that investment with Fischer Homes.

Great sales process. Follow through on problems within the firs year was awful. Constantly had to go up the chain at Fischer to get anything resolved. When they sent someone out for repairs, they didn't always do the work that was agreed upon, would show up unannounced at times, work was sloppy, and something they broker something else. Many repair items had to be fixed over, and over, and over again. If you're persistent, they will fix it. However, they hope you give up. VERY VERY IMPORTANT. Hire an inspector on Day 1. A very small insurance policy. We did, and it helped a great deal. Remember, they are a mass builder and they hire subcontractors who do the work quickly and cheaply. You get a good value, but no necessarily good craftsmanship.

THE SALES CONSULTANT FOR OUR SUBDIVISION, RON SANDERS, WAS THE BEST THERE IS, ANSWERED ALL OUR QUESTIONS PROMPTLY, KNEW ALL THE INFORMATION, GOT QUESTIONS ANSWERED BY THE CONSTRUCTION SUPERVISORS, JUST THE GREATEST. THE OPTIONS WERE WONDERFUL AND REASONABLY PRICED. TURNAROUND WAS FAST AND ON TIME. THE QUALITY WAS TERRIFIC EXCEPT FOR THE PAINT JOB. THEY NEED A NEW PAINT CONTRACTOR, THE WORK WAS VERY SLOPPY. THEY'VE BEEN A BIT SLOWER RESPONDING TO PROBLEMS SINCE CLOSING, BUT STILL NOTHING TO REALLY KICK UP A MAJOR FUSS ABOUT. WE ARE THRILLED WITH OUR NEW HOME, HOWEVER, AND ARE DELIGHTED WITH OUR CHOICE OF FISCHER.

VERY EASY TO DEAL WITH, RECEPTIVE, NO PROBLEMS GETTING THEM TO COME BACK.

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