PARKER FORD-LINCOLN-MERCURY

unknown

I need to take our truck in the first time I get a chance. They do a good job. We don't take our vehicles to anywhere but there.

unknown

.

Ended up buying a dodge Ram 3500 with Long Horn Package. Man it has an awesome interior with leather seats that are heated and air conditioned. Never have regretted it. Bought it from Dodge dealer in Martin TN. And the service there was great. We went back 6 months later and bought our daughter a Grand Prix loaded. All of us are happy with our vehicles. Sorry to say it John but we will be buying our cars down there from now on. You guys need to step up your internet program and follow through, if not just get rid of it.

Fine. The part had to be ordered, and they had a loaner car for me to use during this time.

I arrived for my appointment, my car was promptly taken in and serviced, paid my bill, and left.

They are very nice. They drove us home over 20 miles and the work repaired all the problems. We forgot and left things in their car, and they had them for us when we picked up the car.

My garage door had come down on the trunk of my new Lincoln and barely dented the trunk, but it did scrape the paint. They got me right in and they had to sand down the entire trunk because I had a Simonize treatment put on my car when I bought it. They had to take all that off the entire trunk so they could fog the area around the main place so it would match. They did a great job. It matched perfectly. And then the dealer in Clarksville, TN where I bought my car said he would respray the Simonize on the trunk for nothing. The Ford people really took care of me on this one.

They have a new division of their business that does nothing but servicing vehicles. You do not have to make an appt. I drove my car and my husband drove our truck in at the same time. When we gor there, I was met by a person outside that was ready to take my car in. I did not have to wait at all. My husband was right behind me and someone met him also. We were in and out in record time. The only problem I have is that I would like my car vacuumed out better, and I feel their prices are a little high. I need to add that the prices I have stated are for fully synthetic oil in both vehicles.

A storm blew a tree over taking the corner of my house and landing on the hood of my pick up truck. The service staff at Parker Ford got me in for an estimate that day, started work on my truck the next day and had it finished in under a week. It was covered by insurance so I was only out the cost of my deductible. Everyone treated us like they really appreciated our business. Very happy with the repair that they did.

It took a week for all parts to arrive as catalytic converts are treated as HAZMAT items and have to be transported the same as nuclear waste material. Once the parts were replaced in the Escape it ran like new and had better gas mileage and pickup speed. They washed and waxed my vehicle and even gave me a loaner while my vehicle was being fixed, free of charge... seeing how much money they were making off of my misfortune.