Reviews
2.01 Reviews
Showing 1-1 of 1 reviews
rebecca C.
08/2011
heating & air conditioning/hvac
 + -1 moreMy air conditioning unit needed service for water in the vents. I called this company and they sent someone out in a timely manner. When the technician arrived he was there about 15 minutes. He opened the unit and cleaned the coils. The tech said if that did not fix it to call and he would return to adjust the units fan speed for no extra charge. I waited the amount of time he suggested and the problem was not resolved with the cleaning. I called the company and they were out in field so they asked me to leave my request on the office voicemail. They said they would get to me probably by the next day. I left my request and contact number on the voicemail. They didn't even call me back. I had to go to another company to get my repairs. I was left feeling fustrated and taken advantage of.
Description of Work: The tech arrived and came into my home and looked inside the unit. Stating the coils needed cleaning he retrieved his cleaner and sprayed the coils. His can ran out with one coating of cleaner and after he brushed that away he said that should fix it. He stated if it did not fix the problem to call the company and he would come back out for no extra charge and turn down my fan speed. He did not wait to see it run or anything. Gave me my ticket and I paid him.. He was only at my home maybe 15 minutes. It did not fix my problem but I could never get anyone to even call me back or come out to adjust my unit from this company.
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$75
Contact information
PO BOX 330, Mount Vernon, KY 40456
Licensing
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Service Categories
Heating and Air Conditioning
FAQ
WINSTEAD HEATING & AC is currently rated 2 overall out of 5.
No, WINSTEAD HEATING & AC does not offer free project estimates.
No, WINSTEAD HEATING & AC does not offer eco-friendly accreditations.
No, WINSTEAD HEATING & AC does not offer a senior discount.
No, WINSTEAD HEATING & AC does not offer emergency services.
No, WINSTEAD HEATING & AC does not offer warranties.
Contact information
PO BOX 330, Mount Vernon, KY 40456