William Hines Plumbing

He is a contractor. He had different people working with him but they were actually his nephew and nephew’s friends and people like that. He had them doing things throughout the building and it was a $19000 job. He wasn’t going back behind them or checking them to see if they did correctly what he told them to do. He was drinking on the job and he was doing some of his own work so that he could get double pay for going back and fixing his own work. He was supposed to be there at certain times. Sometimes he would be there and sometimes he wouldn’t be there. When I had the drywall put in, one of the apartments flooded out because the tenant I had in the upstairs apartment when she used her tub, water was shooting out of the drain all over the ceiling and going down into the apartment beneath it. He kept trying to tell me that the leak was coming from a toilet upstairs and I kept telling him that it wasn’t, so I ended up having to cut out the ceiling up over the bathtub and what we saw was the tub was never connected to the pipe. We had to have that fixed. Meantime, we had to replace the drywall that was taken out over the tub in the apartment downstairs; that was the kind of work that he did. Then he got called because there was a pipe in the floor that had burst. He said that it was in another apartment behind the toilet. He jack-hammered the floor up in the bathroom in one apartment and the hole wasn’t there behind the toilet, so he ended up going to the apartment next door and he jack-hammered and he found the hole. He put a pipe down in the hole and it seemed like everything was okay. Then I moved the tenant in after I did the repair and she started complaining about her bathroom being real hot. I went out to the back of the building and I could see steam coming out, so I called another company which was recommended to me by a coworker to do that kind of work. They looked at everything and then dug out a trench to go down the hole. They saw the pipe that he had put together. It was wet around that pipe and when they touched the pipe it popped loose. They said that he had put the pipe in but never sealed it. This was one leak and the other leak was up in the toilet and they dug a trench for that one and when they got through doing all this work it took them two days. After they got through doing all this, I haven’t had a problem with the tenants complaining about the floor being warm and I don’t have a high water or electric bill. I have got a commercial water heater and it was overworking itself trying to keep up the pressure. The electric was trying to heat the water, so I had high bills. Mr. Hines’ original contract to do the whole building was $19000 and he said the pipe burst and he charged around 300 to fix that. When he jack-hammered the bathroom floor saying that was where the pipe was but it was in the next apartment and while he was over there he put pinholes and I had to call him back again. He laid pipes down into the floor and he didn’t even attach it. Then I had another plumber come over just to take a look at the pinhole pipe. He told me that some plumbers do it just to make us pay them to redo their work. He said he hated to tell that being a plumber himself. I had to call another company three times over stopped up toilets and slow moving water in sinks and toilets. I had some tenants just move in and there was no way that it should have happened. When I told him about it he said that he doesn’t deal with the pipes in the ground. I told him that I had paid him $19000 to re-pipe my entire building and I asked him as to why he was telling that he doesn’t do the one in the ground. I would not use him again in the future.