WARM HEARTH CHIMNEY SWEEPS

The owner was responsive and engaged across the process. He provided exactly what had been requested and kept me informed when the needed item was on back order. Installation was smooth and timely. I have used in the past for chimney sweeping and they were excellent then as well.

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Excellent.  All work was performed on time without any problems.

great

pI saw a couple of reviews on Angie's List and decided to call Kerry. This was one of the best moves I have ever made. He came over within 24 hrs and told me what I needed. He showed me the pricing of the parts and gave me an estimate at that time. He called later in the day to confirm the cost since is was slightly different than the original quote. I agreed since the cost was minimal.
He called, came over, installed the extension and cap without any problem. He appears to be quite concerned with doing the job right the first time and making sure the customer is satisfied with the end product. Honesty and integrity are hard to find these days but he hit both ideals right on the head!!! I would be honored to give his name as a reference to anyone in the future. He was punctual and did not waste any time getting the work done as efficiently as promised. Would be happy to have him work on my house any time he needs to do so again.

See above.

Great, Warm Hearth fit us in on short notice before Christmas. They arrived early and were very honest. We wouldn't haven known the difference but they told us our chimney didn't need cleaning so we were only charged the $85 inspection fee. Even during the busy holiday season they took time to show us how to use the gas starters on each of two fireplaces and let us practice. We were able to safely use the fireplace for Christmas. They were super nice and friendly and even took time to talk to our 4 year old who was very interested in the whole fireplace experience. I can't say enough good things.

Polite, clean, honest.

Very professional.

Fine. No problems with service.

He was able to arrive early and called ahead to see if that was convenient. He was just wonderful. Very prepared and well equipped to clean our fireplace but keep the rest of the house clean. He was super friendly and we felt like we had known him forever. He left our fireplace as clean as it's ever been. We will definitely use him again and we have already referred him to others.