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The Maids

Carpets or Rugs - Clean at Home, Maid Service, Post Construction - Clean-up,

About us

Serving the community for over 20 years, we are The Maids - a ridiculously thorough house cleaning service in Louisville. We like to think of ourselves as professional connoisseurs of clean. And we're committed to giving you the best clean imaginable. We set ourselves apart by cleaning homes in teams of four. Our professionals employees are bonded and insured - each one trained and certified. We use our own products and supplies, like our specialty vacuums with HEPA filtration that remove 99 percent of all dust and allergens. Our cleaning products are environmentally safe so we can ensure they won't leave behind harsh odors or cause damage. We clean the smallest of details, like doorknobs, light switches, phone receivers, remote controls and appliance handles, because we know where germs try to hide. We also clean kitchen and bathroom floors on hands and knees, the only right way to do it. And all of our home cleaning services in Louisville are backed by a 100% satisfaction guarantee.

Business highlights

31 years of experience

Services we offer

Residential home cleaning, carpet, light fixtures & vacuum mattresses., move out & in, wall, windows

Amenities

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.627 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
74%
4
15%
3
7%
2
0%
1
4%
Showing 1-25 of 27 reviews
Robert B.
Jul 2016
4.0
$800
They came every week for approximately two months. They did a fairly good job, but they broke some of our stuff and they also just stopped coming.  They could be more reliable. They just kind of quit coming because I guess they must have hired some bad staff. I think they hired somebody that had a drug problem. It was $100 a week and they came out for 8 weeks.

Jim W.
Dec 2015
3.0
$120
unknown

Ruth L.
Nov 2015
5.0
Yes, I recommend this pro
$150
unknown

John K.
Nov 2015
5.0
Yes, I recommend this pro
$150
unknown

Ruth O.
Jul 2015
5.0
Yes, I recommend this pro
$150
.

Ruth O.
Jul 2015
5.0
Yes, I recommend this pro
$300
unknown

Evan S.
Jul 2015
4.0
Yes, I recommend this pro
$270
unknown

Martha S.
Apr 2015
5.0
$152
unknown

Virginia R.
Feb 2015
5.0
Yes, I recommend this pro
$89
unknown

Ellen S.
Feb 2015
5.0
Yes, I recommend this pro
$175
unknown

Warren I.
Dec 2014
1.0
unknown

Anne M.
Nov 2014
4.0
Yes, I recommend this pro
Good

Lisa N.
Oct 2014
5.0
Yes, I recommend this pro
Love the Yellow Team with Nathan and Chandra leading.  Have been using the service for over 6 months on a bi-monthly basis.

Sharon G.
Sep 2014
4.0
Yes, I recommend this pro
$152
unknown

Kelly M.
Jul 2014
5.0
Yes, I recommend this pro
They did bi weekly housecleaning for me. They were very professional and reliable.

Mary M.
Jun 2014
5.0
Yes, I recommend this pro
$216
They were fantastic. I can't compare price.

Sylvia T.
May 2014
5.0
Yes, I recommend this pro
$350
unknown

Barbara B.
Jan 2014
5.0
Yes, I recommend this pro
$200
Tasha responded immediately to my request for quote, and came out and walked through my home, asking questions and making sure she got all my instructions correct. The team came the following week, and have been coming every two weeks since. They do a terrific job with everything, including getting down and scrubbing the floors by hand. They use environmentally safe products, so my home does not smell like they were even here.

Kft F.
Oct 2013
5.0
Yes, I recommend this pro
Went perfectly, without a hitch. I can't remember what I paid for the service, but it was exactly the amount estimated up front, and was quite fair.
Response from The Maids
"Thanks! We appreciate your comments and continued business."

Elinore J.
Oct 2013
5.0
Yes, I recommend this pro
$156
I got four people to complete the job that i needed done it took them about 65 minutes. I liked the job that they did the only problem was that it took four people and they weren't totally busy the whole time. Janie was the lead made and she did the most work and did a fabulous job. She did the original inspection and then assigned each team member a job.
Response from The Maids
"Thanks so much! I will be sure to share this with Janie! Our teams work so hard to please our customers. So glad that you were satisfied and having us come back again."

Kristin P.
Aug 2013
5.0
Yes, I recommend this pro
$90
Excellent service, always on time, very efficient  and careful with my personal belongs.  I am very satisfied with this cleaning service and I am happy to give them an excellent rating!

I have tried other cleaning services in the past and have had bad experiences especially when they constantly wanted to change days & times on short notice, which was very inconvenient.  I also have had things broken with no note left, which I consider very unprofessional behavior.
Response from The Maids
"Thank you so much!!! We are very happy to have you as a customer!"

Kirk E.
Apr 2013
5.0
Yes, I recommend this pro
$70
My experience with them was very good. They always came on time. If they weren't on time, they would call and let me know. They did an overall pretty good job of cleaning everything.
Response from The Maids
"Thank you for the time that we were able to come. We are happy that we could be of service to you. If you come back to the Louisville area and need our services again, we are here to help."

Elizabeth W.
Feb 2013
5.0
Yes, I recommend this pro
$500
Overall, it went well.  The employees were very friendly and seemed like nice people.  They did a good job of cleaning up pet hair, dusting blinds, and other cleaning that was hard to keep up with.  However, one of the mirrors was kind of "wonky" after they left; images were distorted until cleaning it with another product. (no permanent damage to the mirror, but whatever they used made it distort).  Other than that and the price being what I thought was on the expensive side, I was pleased.  I will say that on the positive side that they are honest; one of my children left some Christmas money and gift cards in plain sight and no one took them.
Response from The Maids
"Thank you for allowing us the time to come and clean your home. I'm sorry about the mirrors. They can be a little tricky sometimes when the light drys them quicker than your rag can and has a tendency to leave them streaked. Sometimes you can only see it when the light hits a certain way or you look at a certain angle. If we can ever be of service to you in the future please give us a call. We are willing to work with anyone on pricing and we do have payment plans available."

John K.
Jan 2013
5.0
Yes, I recommend this pro
$132
This was the initial cleaning by The Maids, prior to their regular service at our house. They were very professional from Tasha the initial contact to the cleaning team. They came in, did the job well, finished quickly. They were thorough and we were very satisfied with the outcome. We hope the regular service will be the same. The Maids said we would have the same team, so I think it will go well.
Response from The Maids
"Thank you for the wonderful comments! I am so glad that we could be of service to you and continue to do so. If there is ever a problem with the cleaning please feel free to give us a call and we will take care of it as quickly as possible. We stand behind our cleanings 100%!"

Dianne P.
Aug 2012
5.0
Yes, I recommend this pro
$98
They come as a team of three or four. Get right to work and get things done quickly. Very nice people.
Response from The Maids
"Thanks for allowing us to come clean your home! Glad we can be of service to you and continue to do so."
Showing 1-25 of 27

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

The Maids is currently rated 4.6 overall out of 5.

The Maids accepts the following forms of payment: CreditCard

Yes, The Maids offers free project estimates.

No, The Maids does not offer eco-friendly accreditations.

No, The Maids does not offer a senior discount.

No, The Maids does not offer emergency services.

No, The Maids does not offer warranties.