Stout's Appliance

they recommended letting GE do it. They spent about an hour checking it out and didn't charge me anything.

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I am very pleased with the service provided and Stout's will be my first call for my next appliance repair needs.

Trusted and true to their stellar reputation Stout Appliance Service provided excellent service from beginning to end. Ease with setting the appointment and a and quot;thank youand quot; for calling us! Repair man and quot;Randyand quot; called ahead, showed up when expected, was very professional and thorough in his assessment of the appliance repair. Stout Appliance can be trusted to give an honest opinion whether to invest in the repair or not. Randy was able to articulate to me the problem and steps he took to repair the malfunction as well as the breakdown of cost of the repair. He is one tidy repair man, who I will definitely call for any future appliance repairs. Thank you Stout Appliance Service!

Came away with a great opinion--he could have and quot;fixedand quot; things that weren't really broken, but he was honest with me about what the truth was--that the machine is bottom of the line, probably in both price and def. in performance...
Highly recommend.

I called Chenoweth Appliance were I purchased the washer/dryer set to get a recommendation on a repair company for out of warranty units. They recommended Stout's Appliance and I called the number they gave me and left Stout's a message at 12:30PM. Within 10 minutes, I received a return call from Stout's to get the information about the issue.They said their technician, Randy, would be calling me this afternoon. Being a Saturday, I thought I would have to wait all afternoon, but Randy called at 2:34 PM and indicated he would be arriving in 15 minutes. He arrived within the 15 minutes.
I told Randy that part of the lid switch assembly had fallen apart in my hand, so I knew that the problem was electrical, and I showed him the remaining pieces. Randy took the washer apart and pulled out the rest of the old switch assembly wires and told me the cost of the switch assembly replacement. He got a new assembly out of his van, put it into the washer, and then ran a test to see if everything was in working order. As the cycle dumped the water, it started making a terrible grinding sound and Randy alerted me about an additional problem with the drive belt. He told me about the additional cost for the drive coupling and went to his van as the washer was cycling out water and making the grinding sound. He worked on the replacement of the drive coupling and then the washer was humming quietly as it cycled. The repair took within an hour to complete.

I guess I expected more than the knob to be glued.

nice guy, Did a good job

well

The repairman easily determined the problem and fixed it on the spot.

STOUT'S APPLIANCE is highly recommendable. They were on time. They called ahead of time and told me when and who was coming. When he got here he was incredibly clean. He fixed my dishwasher and cleaned all the dirty stuff that had accumulated. He told me not to use the plastic tablets. He was extremely thorough and clean.