St Matthews Exterminating Co
Services we offer
& small rodent control for commercial & residential, General pest control including termite, carpenter ant, pest, real estate closing inspections & soil pretreats.
Amenities
Free Estimates
Yes
Reviews
4.724 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 75% | ||
| 21% | ||
| 0% | ||
| 4% | ||
| 0% |
Showing 1-24 of 24 reviews
Frank M.
May 2020
Years ago, we started having mice, insect and even skink problems in the house. We called St. Matthews and they came promptly and sprayed, threw little packets around the basement floor for the silverfish, threw poison treats to kill the mice in the basement crawl space and set up bug bombs. Unfortunately, the problems continued. We continued to use them every so often but a couple of years ago had another company come in who immediately solved the insect and mice problem by sealing off the crawl space and filling gaps around the basement door frame. Although its been a few years since we last used St. Matthews Exterminating, I can't imagine ever using them again. They didn't help us find the source of the problem but were only interested in throwing out poison and insecticide. I'd describe what they did was more of a band-aid, not a fix, and as it turned out, most of the insecticide packs they used I was able to find off the internet and do it myself for a lot cheaper had I just wanted to put down insecticide and mouse killer. And as for the mouse killer they put down, when they put it down, they said the mice would eat it and run back outside to die, or that if they did die in the crawl space, the poison would dry them up so fast you'd never smell it. The mouse poison worked, but it was pretty gross going down to the basement laundry only to kind a couple of dead mice and their bloody feces all over the floor . And as for the smell, I can't really say the poison packets made any difference. In several instances where mice died in the crawl space, the smell was SO utterly nauseating that we could barely stay in the house, and that smell lingered for weeks. Now that we found the source of the mouse and insect problem, things are much better, but that's no thanks to this exterminating company.
Suzanne H.
Aug 2017
Had to have them come back to spray again. Prompt and professional.
Janice D.
Jul 2017
They did a thorough job.
John F.
Feb 2017
Everything went fine, taking roughly 9 AM to 2 PM. All personnel were friendly and did a great job explaining what they were doing and why. I also will get the yearly checkup for an additional fee, since I know we have termites lurking in one corner of our property.
Anne S.
Jun 2015
They were prompt, courteous and followed up with a free treatment. I was extremely pleased with their service and now we have no bugs.
Mary S.
Jan 2015
unknown
Jennifer A.
Jul 2012
They are on time and do not overcharge,
LeAnne N.
Jun 2012
I called the company, and they were able to come out the next day for an inspection. The gentleman who came checked the entire exterior and interior of our home for ants and showed me the problem spots that we have. He also educated me as to what parts of our yard were more likely to attract ants. He gave me tips for what we could do on our own but also recommended a treatment. He also noted on the service order that we own birds and that they should be put upstairs before spraying. They were able to come out to spray the next day, but it did not work with my schedule. The next week, they came to spray and lay granules in and outside of our home. The men who came also treated the area around our detached garage even though that was not part of our service order. Since the treatment, we have seen even more ants...but they are all dead.
Joseph B.
May 2012
We are pretty pleased with the service. They are very helpful and they are punctual. I think that they are very good. I think that the price is pretty comparative. We tell them what we are having problems with and they are very responsive. They are very good. They will be here in three weeks.
Mike B.
May 2012
They are responsive when you call them, friendly and have provided effective treatment. Also, when we compared pricing, they were less expensive than their competitors.
Michael P.
May 2012
They are always on time. They are very courteous, and they do a very good job.
Judy M.
Mar 2012
I had no problems with their service. The price is fair. I am really fine with them. They coming back in May. They are good providers.
Faina K.
Mar 2011
Please see above
Dianne S.
Mar 2011
They came, they did what they were contracted to within the specificed time period, left and did follow up in 6 weeks.
Jill K.
Nov 2010
They were on time and courteous when they came and did the estimate. They were again on time and courteous when they came and did the work. That was the best thing that I loved about them.
Matthew R.
Sep 2010
They came back again for no extra charge because we still had ants.
ANITA C.
Aug 2010
very efficient
Sara P.
Oct 2008
They were able to come and inspect our house the next day. They arrived on time and conducted a thorough inspection. They think our noises are caused by a raccoon-- they only do smaller rodents, so we are onward to an animal control company. Will use St. Matthews again if we need them for the pests they handle (termites, mice etc).
ANITA C.
Oct 2007
Had to call a second time for additional spraying.
Response from St Matthews Exterminating Co
"SOMETIMES, GENERAL PEST CLEAN-OUTS REQUIRE ADDITIONAL APPLICATIONS, SO OUR GENERAL PEST CLEAN-OUTS ARE WARRANTEED FOR 30 DAYS. CUSTOMERS WHO NEED ADDITIONAL APPLICATIONS DURING THIS TIME ARE NOT CHARGED FOR THE RETURN SERVICE. THANK YOU FOR TAKING THE TIME TO RATE US. WE APPRECIATE YOUR FEEDBACK AND VALUE YOUR CONTINUED BUSINESS."
TRISH A.
May 2007
I have used them for 15 years and I am impressed with the work. I would recommend them to anyone because they are always on time and friendly. They make sure to answer your questions and get the work done in a very short amount of time. I am overall pleased with the service.
Response from St Matthews Exterminating Co
"THANKS! WE REALLY ARE PROUD TO HAVE SO MANY LONG-TIME HAPPY CUSTOMERS."
NANCY C.
May 2007
Saint Matthews told us not to come back to the house for 4 hours because the spray may bother us. They also suggested that we have our trees trimmed back a little from the house and we shouldn t have that problem again. We did have the trees trimmed and we have not had ants since.
Response from St Matthews Exterminating Co
"THANKS! WE APPRECIATE YOUR BUSINESS."
Homeowner
Jun 2006
THE SERVICE PROFESSIONALS WERE GREAT. THEY WERE RUNNING A LITTLE BIT LATE. THEY WERE COURTEOUS AND RESPECTFUL OF OUR LIVING SPACE. I FELT COMFORTABLE HAVING THEM IN MY HOME AND I WON'T LET ANYONE IN THE BASEMENT. WE FOUND DEAD MICE ALL OVER THE YARD SO WE KNEW THEY DID THEIR JOB.
David Z.
Jun 2006
THEY'RE VERY GOOD. THEY RETURN CALLS, HAVE GREAT CUSTOMER SERVICE, AND ARE VERY POLITE AND THAT'S IMPRESSIVE, YOU DON'T SEE MUCH OF THAT ANY MORE THESE DAYS.
Response from St Matthews Exterminating Co
"THANKS! WE PRIDE OURSELVES ON TREATING OUR CUSTOMERS WELL."
MELISSA E.
Jun 2006
THEY'VE BEEN COMING FOR 15 OR 17 YEARS, HOWEVER LONG IT'S BEEN AND THEY'RE FINE. I SEND THEM A NOTICE AND THEY COME AND THEY TELL ME WHEN THEY'RE GOING TO COME AND THEY DO THEIR WORK AND THEY'RE FINE. I HAVE NO BAD WORDS TO SAY ABOUT THEM.
Licensing
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FAQ
St Matthews Exterminating Co is currently rated 4.7 overall out of 5.
Yes, St Matthews Exterminating Co offers free project estimates.
No, St Matthews Exterminating Co does not offer eco-friendly accreditations.
No, St Matthews Exterminating Co does not offer a senior discount.
No, St Matthews Exterminating Co does not offer emergency services.
No, St Matthews Exterminating Co does not offer warranties.