St Matthews Exterminating Co

Years ago, we started having mice, insect and even skink problems in the house. We called St. Matthews and they came promptly and sprayed, threw little packets around the basement floor for the silverfish, threw poison treats to kill the mice in the basement crawl space and set up bug bombs. Unfortunately, the problems continued. We continued to use them every so often but a couple of years ago had another company come in who immediately solved the insect and mice problem by sealing off the crawl space and filling gaps around the basement door frame. Although its been a few years since we last used St. Matthews Exterminating, I can't imagine ever using them again. They didn't help us find the source of the problem but were only interested in throwing out poison and insecticide. I'd describe what they did was more of a band-aid, not a fix, and as it turned out, most of the insecticide packs they used I was able to find off the internet and do it myself for a lot cheaper had I just wanted to put down insecticide and mouse killer. And as for the mouse killer they put down, when they put it down, they said the mice would eat it and run back outside to die, or that if they did die in the crawl space, the poison would dry them up so fast you'd never smell it. The mouse poison worked, but it was pretty gross going down to the basement laundry only to kind a couple of dead mice and their bloody feces all over the floor . And as for the smell, I can't really say the poison packets made any difference. In several instances where mice died in the crawl space, the smell was SO utterly nauseating that we could barely stay in the house, and that smell lingered for weeks. Now that we found the source of the mouse and insect problem, things are much better, but that's no thanks to this exterminating company.

Had to have them come back to spray again. Prompt and professional.

They did a thorough job.

Everything went fine, taking roughly 9 AM to 2 PM. All personnel were friendly and did a great job explaining what they were doing and why. I also will get the yearly checkup for an additional fee, since I know we have termites lurking in one corner of our property.

They were prompt, courteous and followed up with a free treatment. I was extremely pleased with their service and now we have no bugs.

unknown

THEY'RE VERY GOOD. THEY RETURN CALLS, HAVE GREAT CUSTOMER SERVICE, AND ARE VERY POLITE AND THAT'S IMPRESSIVE, YOU DON'T SEE MUCH OF THAT ANY MORE THESE DAYS.

THEY'VE BEEN COMING FOR 15 OR 17 YEARS, HOWEVER LONG IT'S BEEN AND THEY'RE FINE. I SEND THEM A NOTICE AND THEY COME AND THEY TELL ME WHEN THEY'RE GOING TO COME AND THEY DO THEIR WORK AND THEY'RE FINE. I HAVE NO BAD WORDS TO SAY ABOUT THEM.