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RITERUG

1.0(
1
)

Carpet Sales and Installation

Reviews

1.01 Reviews
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Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
0%
2
0%
1
100%
Rating CategoryRating out of 5
quality
1.0
value
5.0
professionalism
1.0
responsiveness
2.0
punctuality
5.0
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Showing 1-1 of 1 reviews
James R.
09/2012
1.0
carpet installation
  + -1 more
They did a great job of installing the carpet. Looks wonderful! they lost the keys to the house and it took 2 weeks to find and recover the keys.There disregard to the security of the house as well as them not being willing to get a locksmith out to undue the lack of trust I have in them. Prevents me from from using them in the future on any of my rentals. and if I cant use them I wont recommend them.
Description of Work: Replace the carpet in one of my rental properties.
Rating CategoryRating out of 5
quality
1.0
value
5.0
professionalism
1.0
responsiveness
2.0
punctuality
5.0
$1,075
Response from RITERUG
Customer did not call us for two weeks to say his keys were not at home. The salesman called next day after install to ensure it went well. He never mentioned the keys and said install looked great! Customer service as well called and left him a voicemail to let him know that keys were in mailbox. There should have been no security issue as the keys were there the whole time and the customer did not return our calls for this matter.

    Contact information

    1925 PRODUCTION CT, Louisville, KY 40299

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    Service Categories

    Carpet Sales and Installation

    FAQ

    RITERUG is currently rated 1 overall out of 5.
    No, RITERUG does not offer free project estimates.
    No, RITERUG does not offer eco-friendly accreditations.
    No, RITERUG does not offer a senior discount.
    No, RITERUG does not offer emergency services.
    No, RITERUG does not offer warranties.

    Contact information

    1925 PRODUCTION CT, Louisville, KY 40299