
About us
Raptor Roofing and Construction is a Louisville-based, veteran-owned roofing and exteriors company dedicated to your peace of mind. Offering industry-leading warranties and customer service, we go above and beyond to provide the best products and services in Kentucky and Southern Indiana. Tell us how we can help today by giving us a call at (502) 974-6223; or visiting our website: www.RaptorRoofs.com to get a free roofing estimate in less than 60 seconds!
Business highlights
Services we offer
Gutters - Installation, Metal - Fascia, Eave, Rake, Roofing - Installs & Repairs, Residential/Commerical, Siding - Installation, Repair, Windows - Installation
Amenities
Emergency Services
Yes
Free Estimates
Yes
Warranties
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 83% | ||
| 0% | ||
| 0% | ||
| 0% | ||
| 17% |
"Hi Karen, First, please accept our condolences on the passing of Coujo. We know he had been struggling with his health when we were assisting you, and we are truly sorry for your loss. That said, we are unsure why you chose to leave a negative review, as the details you provided do not reflect the services we performed. You contacted us regarding a leak near your kitchen. Upon inspection, we found a significant section of shingles missing, likely due to wind damage. We immediately installed an emergency tarp before collecting any payment because our priority was protecting your home while you decided how to proceed. We discussed pricing with you, including a comparison against a major competitor?s two year old quote. Despite increases in material, labor, and tariffs over that time, our proposal remained more affordable than their lowest option while also specifying higher quality materials. To help with budgeting, we suggested monthly payments and pursued financing on your behalf, though prequalification was not secured. We then recommended a cashier?s check, the most secure payment method, to be provided before work began. An installation date was scheduled based on this agreement. Leading up to the scheduled date, we made repeated attempts to contact you but found your phone service disconnected. Out of concern, our team visited your home and knocked for approximately 30 minutes before speaking with someone. At that time, we politely explained that a deposit would be required prior to roof tear off. We regret your loss, but to suggest that you were taken advantage of, overcharged, or misled is not accurate. We encourage you to compare our written proposal with the competitor?s quote again to see the difference for yourself. As a veteran owned small business, our reputation depends on referrals and positive client experiences. Both we and Angi?s have attempted to contact you to resolve this matter, but it seems your phone service is still disconnected. Thank you for your time and consideration."
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
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