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Corporate Account
Corporate Account

Protection 1 Louisville

Smart Home System Install or Service, Alarm or Security System Installation, Alarm or Security System Repair,

About us

Protection 1, a repeat Angie’s List Super Service Award recipient, is the nation’s largest full service security provider, protecting residential, business, national account and integrated system customers at millions of locations across the U.S. With its headquarters in Chicago, IL, Protection 1 operates 70+ local offices with more than 2,500 employees for immediate assistance to our 1.6 million customers. Celebrating 25+ years of service excellence, Protection 1 has a proud history of focusing on its customers. This is reflected in our A+ BBB Rating, 10+ Year BBB Accreditation, 95.6% Customer Satisfaction Rating and being rated the #1 in Security and Home Automation by SDM Magazine. Other ways we stand out include our professional installation, same day service, 24/7 live customer service by phone/chat/email(no more automated phone attendants or extended wait periods) and a network of multiple company-owned monitoring centers providing nationwide redundant security coverage and peace of mind. As an additional measure of security, each Protection 1 employee undergoes a 14-agency background check so you’ll always know you’re in good hands. As a privately held company we serve the broadest spectrum of residential and commercial clients, including household brand named national accounts in the retail, banking, manufacturing and high-security markets. We maintain a full-time licensing and compliance staff, which maintains thousands of state and local licenses to ensure nothing but the best customer experience. Call our security experts today and receive up to a 20% discount on your homeowners insurance with a professionally monitored security system from Protection 1, the better choice. Call now.

Business highlights

Emergency services offered
37 years of experience

Services we offer

CCTV & remote video, Professional installation, burglary alarms, business intrusion monitoring, carbon monoxide, card access control, dedicated cellular monitoring, digital cellular backup, extended warranty, fire detection & video surveillance, flood, heat detection & sump pump high water alarm., identity theft protection, low temperature, maintenance program, same day service, smart phone apps, smoke & fire, web & mobile-based controls, wireless home security monitoring

Amenities

Emergency Services

Yes

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.34 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
25%
3
25%
2
0%
1
0%
Showing 1-4 of 4 reviews
John M.
Apr 2013
3.0
$200
Phone calls to customer service took forever and requests for copy of my contract renewal took way too long for response.  Like many people, I got rid of my land line to save money, but this caused my monthly rate to increase by MORE than what I was paying AT&T for the land line. VERY INFLEXIBLE working with me.
Response from Protection 1 Louisville
"Dear [member name removed], I would like to thank you for allowing me the opportunity to address your concerns. Protection One Alarm Monitoring, Inc. (“Protection 1”) strives to provide an excellent standard of customer service and I am sorry if the level received was less than perfect. Careful review of account records do not indicate that these concerns were brought forth to Protection 1. Since Protection 1 was not notified, we were unaware that these concerns existed. Should any concerns still exist, I ask that you please contact us to discuss them. Again, we would like to thank you for sharing your concerns. If I may be of any further assistance, please do not hesitate to contact me. Respectfully, Rosalinda Hernandez Office of the CEO Direct: 316-352-2680 Fax: 316-352-2559 Email: [email protected]"

John M.
Sep 2007
4.0
Yes, I recommend this pro
$398
I'm STILL WAITING on the certificate confirming protection to get my Homeowner's Insurance discount. I'm also STILL WAITING on the second smoke detector to get installed.

Homeowner
Jun 2006
5.0
Yes, I recommend this pro
$800
I LIKED EVERYTHING THEY DID ALTHOUGH I THOUGHT THEY WERE A LITTLE BIT PRICEY. ALL OF THEM WERE PROFESSIONAL. I'M NOT WITH THEM ANYMORE, BECAUSE A CLOSE FRIEND OF MINE HAS A SECURITY BUSINESS. I WOULD PROBABLY USE THEM AGAIN.

Homeowner
Jun 2006
5.0
Yes, I recommend this pro
I WAS VERY SATISFIED. IT TOOK A LITTLE BIT LONGER THAN OTHER INSTALLATIONS, BUT IT WAS AN EXISTING SYSTEM THAT HAD TO BE UPDATED. WE LIKED THE COMPANY.

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Protection 1 Louisville is currently rated 4.3 overall out of 5.

Protection 1 Louisville accepts the following forms of payment: CreditCard

Yes, Protection 1 Louisville offers free project estimates.

No, Protection 1 Louisville does not offer eco-friendly accreditations.

No, Protection 1 Louisville does not offer a senior discount.

Yes, Protection 1 Louisville offers emergency services.

No, Protection 1 Louisville does not offer warranties.