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PERSONAL TOUCH
Electrical for Home Addition or Remodel - Install, Electrical for Home Addition, Electrical Wiring or Panel Upgrade,
About us
10 percent discount for 65 and older
Business highlights
Emergency services offered
35 years of experience
Services we offer
RENOVATION, REPAIR & PAINTING.
Amenities
Emergency Services
Yes
Reviews
4.635 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 77% | ||
| 11% | ||
| 9% | ||
| 0% | ||
| 3% |
Showing 1-25 of 35 reviews
Matthew S.
Nov 2015
unknown
Phil G.
Oct 2015
Total pro. Efficient, friendly, top-notch
Rita O.
Jun 2014
Mr. Hobbs came with another painter. Mr. Hobbs repaired the stress crack himself and painted it. No one can tell that there was a significant stress crack there and, before Mr. Hobbs, we had tried to repair the crack unsuccessfully. The work Mr. Hobbs did was beautiful. The second painter painted the bedroom and bathroom - the work is beautiful and has made such a difference in both rooms. The price included labor and paint. Mr. Hobbs was punctual and professional.
Rita O.
Dec 2013
I bought a house which had outdated colors and had been occupied by a smoker. I took 3 estimates and The Personal Touch was the lowest estimate. I specified Porter paints and was glad that Steve Hobbs, owner, uses Porter paints. I originally selected 2 colors for the walls but changed that to 1 color for the walls throughout the house. I originally thought that painting all the surfaces in the house would take care of any smoke haze and smell. However, after talking with Porter paints I realized that the best approach would be to paint all surfaces first with an oil-based block. I called Mr. Hobbs and talked with him about the issue since his estimate did not include the stain block. He agreed that to the block was the best way to ensure that the smoke residue would not later bleed onto the newly painted walls and he talked with the Porter paint folks also. We agree to use Porter Paint Seal Grip for all surfaces prior to painting the finishing colors. Mr. Hobbs modified his estimate and the total revised estimate was still lower than the other 2 estimates I had received. Mr. Hobbs showed up on time on Monday morning with a crew of 4 other men and they immediately started spackling areas where there were holes and removing a few of the fixtures that I could not remove. I left a garage door opener with Mr. Hobbs so the crew could come and go as needed. I checked every day at different times of the day and each time saw the men diligently painting. The oil-based block had a strong odor which didn't deter the men. By Thursday, the entire house had been painted with the stain block and 2 coats of finishing paint put on the ceilings, walls, doors and trim. I went into the house on Friday and was amazed at the quality of the paint job. My sister was with me and could not believe it was the same house. She looked at the walls and trim and stated that she had never seen such clean, clear painting lines. The crew had cleaned up and I would not have known that anyone was in the house except the house now looks airy and refreshed. I haven't moved into the house yet but can't wait to get my furniture into the house - a house that looks like a new house. Mr. Hobbs and his crew will definitely get my recommendations and my future work. The Personal Touch is professional, diligent, clean, and produce a quality paint job. I can't say enough positive things about this company.
George A.
May 2013
He restianed my deck and pressure washed it. The service was good and he was on time. Eveything was just up and up.
SHARON C.
May 2013
Steve arrived a little late for our estimate appointment, but he had called to let us know.
The process went smoothly. They arrived early each day to begin the project. It took a total of three days for the job to be completed as the house trim had not been painted in many years and there was a lot of scraping necessary before the painting could be done. The crew was also very nice. Before the paint job the house didn't have any pizazz at all. All the trim was dark brown. Most of the houses in the neighborhood have white trim and are made of brick. We picked a terra cotta and tannish color for the painting and left the gutters and downspouts the factory brown finish These three colors picked up on the colors of the bricks in the house. So far the neighbors we've had a chance to talk to think the house looks much better. I think the colors add to the contemporary design of the home and show if its lines to better advantage.
During and after the painting they were very diligent about picking up the paint that was removed from the house so the yard looked good when they left. They were also mindful of the bushes and landscaping and protected them from any paint mishaps.
The process went smoothly. They arrived early each day to begin the project. It took a total of three days for the job to be completed as the house trim had not been painted in many years and there was a lot of scraping necessary before the painting could be done. The crew was also very nice. Before the paint job the house didn't have any pizazz at all. All the trim was dark brown. Most of the houses in the neighborhood have white trim and are made of brick. We picked a terra cotta and tannish color for the painting and left the gutters and downspouts the factory brown finish These three colors picked up on the colors of the bricks in the house. So far the neighbors we've had a chance to talk to think the house looks much better. I think the colors add to the contemporary design of the home and show if its lines to better advantage.
During and after the painting they were very diligent about picking up the paint that was removed from the house so the yard looked good when they left. They were also mindful of the bushes and landscaping and protected them from any paint mishaps.
Hemant B.
Feb 2013
It was a job well done! We were very satisfied with the work and the experience.
Donna M.
Dec 2012
Steve was punctual, professional, and friendly. Our job was small, so haven't seen what he's capable of regarding larger jobs. Found a little place that looked like it needed more attention before he left which he willingly fixed for us. Looks nice.
Teresa P.
Dec 2012
They came, ripped out the old drywall room, replaced insulation, drywall and painted the room.
TA F.
Nov 2012
Did not go well. They did not do a quality job and took too long because he just used one person. The bedroom light as not painted but sprayed with primer. The second one was not done so, I said I would get someone else to paint(it was taking too long).
I got a man to paint it and the drywall was done so poorly, the painter said that Personal Touch needed to be contacted to smooth their work out. I called PT, Steve said he would come and never showed or called.
I got a man to paint it and the drywall was done so poorly, the painter said that Personal Touch needed to be contacted to smooth their work out. I called PT, Steve said he would come and never showed or called.
Response from PERSONAL TOUCH
"I was ask to go over someone else work which was uneven I told customer at time of job. She then call six months later and wanted me to come over by 8 am the next day. I was un able to do so and yes it took 2 day to do job because I has to mud one day and let dry and mud the next day."
Rebecca B.
Oct 2012
Two painters arrived on time and got started right away. They put down sheets on the floor and carpet to protect the flooring. They were very neat and did a very good job. They made sure I was pleased before they left and told me to call if I noticed any problems in the next couple of days. I would use them again!
Eric A.
Jun 2012
The wall to be framed and drywalled was put in where a shower used to be in the bathroom, but we removed the shower for a variety of reasons. We lived with not having a wall there for several months, and basically not using the bathroom as it was a spare. But eventually we needed the space, so I called around and got an estimate from Steve / Personal Touch right away. We were having a party in three weeks so it was very important to have it done as soon as possible. The price was dead on what we wanted to pay, so I asked when he could schedule it, but he said he would have to get back to me. After a week and a half I called back to remind him to schedule it, which he did about a week later. This was cutting it very close to the start of the party, but his sub-contractor completed the work in a single day. They also listened to what I had to say about the possibility of a water leak running from the AC coils in the laundry room to the drain in the bathroom, and used treated lumber for the bottom brace of the wall and raised the drywall a quarter inch off the floor to keep it out of harms way. Overall the quality was very high, we finished the wall with just a light sanding and painted it ourselves so we got very up close and personal with the work. The only downside was having to call Personal Touch and remind them about the schedule.
Susan C.
Apr 2012
This is the second time I have used Personal Touch. The prices are unbeatable, and the crew is professional and respectful. From lessons learned the last time, I made sure to confirm their ETA the night before. The work occurred while the bridge was closed, so the crew planned to arrive later to avoid traffic, which was a smart move.
Carol S.
Apr 2012
They power washed our house and removed some mold. We were very pleased. They were very professional. They worked with us through some weather issues, staying in contact.
Patricia B.
Apr 2012
When I called them, they came out the next day, I think that’s important, we had already paid them, and they didn’t have to respond like that, but they got right over here and took care of it. It wasn’t the same problem we had before, but they came over right away. I was satisfied with them, they were responsive, I could always get hold of them, and when the said they were going to come, they came. They were friendly and they did a good job. We probably ended up spending a little more than we thought we would in the first place, but they were very professional, they had a contract, and everybody knew everybody’s side of the deal. I would recommend them, they did a very good job.
Jennifer M.
Jan 2012
Personal Touch did an awesome job cleaning my home She was prompt, professional and a fantastic job. My house looked beautiful!
Rita O.
Jan 2012
Work done by the owner went very well and was a professional job. The work done by the other man was very unprofessional.
Cia W.
Jan 2012
I was totally impressed with the quality and speed of the work. The price was very reasonable, I felt. I've called on Steve's help before, and found him professional, creative and economical. The work site was left in good order, and I am so pleased with the rescue of the building. Strongly recommend!
Mary B.
Dec 2011
The job went very well; start to finish. Steve is a real pro. He's honest and he's very knowledgable about a wide array of trades and knows a lot about remodeling; take the time to talk to him about what you're goal is and he can give you a lot of useful insight. His team is reliable and very friendly; they were very courteous to us and patient as we have two girls under the age 4 who were always very curious as to what was going on. His crew did very well cleaning up which was much appreciated. Overall, these guys just really seem to enjoy what they do and it shows it their work. I highly recommend them.
Susan R.
Oct 2011
We ordered expensive imported tile, which was improperly installed, leaving no option other than total replacement. This would be very costly.
We are totally disappointed and dissatisfied with the unprofessional job done by this company.
We are totally disappointed and dissatisfied with the unprofessional job done by this company.
Response from PERSONAL TOUCH
"We started the tile job tearing out the old tile in the shower stall. Even before tearout began. We always always plug any/all drains, The might become clogged. The shower drain in question remained plugged until last day, at which time we ran water to make sure the drain was clearing the water properly. When work was complete and per my instruction. Like with the electrician make sure the (Member) or (Member) is happy. Electrician had (Member) call me personally and said he was happy. Only the next day for (Member) to call and tell me it all wrong. I did the same with Tim to make this time that both (Member) & (Member) were satisfied with the work and they stated “They were” Prior to reaching the final approval, we make corrections on no less than (5) punch lists. All correction were (Member)e in a timly manner, as work progress hardware and problems that arose due to damaged materials, hot + cold water value under sink and toilet were fixed or replaced at contractor own time and expence. Time and time again damaged materials were fixed without change. It should be noted that contrary to the advice of the (Member)’s own designer. The direction of the ceramic floor tile was changed by (Member), newly installed tile was pulled up, scrapped to clean off “tile” partially cured mortar thin-set and tile was re installed direction change to (Member) satisfaction. Floor tile was installed above existing tile as per (Member)’s request. This covering of existing old tile making detection of any sub-floor or joist damage impossible to detect. Not unlike a treated lumber and moister proof membrain. After shower wall tile was installed. Faucet handles and shower hardware was re installed just as it was removed no changes were made as to the hot and cold water feeds. Removal and reinstallation of the toilet was (Member)e at least 3 times due the toilet tank being cocked slightly sideways. This tank issue was existing, but it escaped detection due to old counter top covering the off center toilet tank. Each time we made adjustments to the toilet the base had to be re-caulked and sealed. This also at no extra cost, in spite of this pre-existing problem. Having installed new bolt down screws. Extra checks were made to insure toilet base was tight to floor. At all times that work was being (Member)e on said bathroom drop cloths were place through out the hallway and bathroom were we entered and exited our work area. Tile was cut in a specific area as directed by (Member) and clean up was (Member)e each and every day to the praise of the owners (Member) + (Member). Many times as we worked late ending our work day with clean – up (Member) would say “(Member)’t bother” I will do the cleaning for you. Rarely if at all would we allow (Member) to clean our mess. A nitch was built and the size was changed at least (3) time each time having to be torn down and re built and the light size was changed and rewired (2) time at no charge. When glass shower company came they said they would be able to in stall door is what (Member) told me. It seem to me I was not the only one who could not completely make (Member) + (Member) happy. First a contractor came to install a storm door only to have to take it back at least twice because (Member) said glass had waves in it. Also Lowe’s custom made the sink top and I know they had to take back per (Member) at least once. In the end after about a month (Member) call and told me they had been out of town and that was why he just now calling and said he had work (Member)e and I ask him why he had not call me. Because any punch list he had I alway took care of, but all he could say was he wanted me to paid to have his floor put in. At which I told him because I never knew that there was any problem with the floor. Also the paint was not included in job I just prime walls and ceiling as a extra at no cost."
Bill M.
Sep 2011
When I had someone come in to fix the condensation line and they messed up the work that Steve had just finished , I told him what happened and needed him again All he said was NO PROBLEM I WILL TAKE CARE OF IT FOR YOU NO CHARGE !! Steve Hobbs could easily told me he couldn't do it but he didn't THIS MAN TAKES PRIDE IN HIS WORK AND WANTS TO LEAVE HIS MARK ON HIS WORK !!! I f you are reading this to find a GREAT MAN TO DO A JOB SA\MALL OR LARGE LOOK NO FURTHER THAN Personal Touch ! cause STEVE HOBBS DOES JUST THAT GIVES IT HIS PERSONAL TOUCH ! TO THE JOB AND THE CLIENT !! Steve was VERY REASONABLE WITH HIS PRICES AND VERY PROFFESSIONAL WITH HIS TIME AND WORK !!!
Nate D.
May 2011
Steve Hobbs painted 2 rooms in my house, my garage, the garage door, shutters, exterior trim, front door, put epoxy on my garage floor, and repaired some drywall from a home theater installation. Mr. Hobbs was prompt and his estimate was spot on. It seemed too simple, lol. He quoted me, scheduled me, showed up with his crew and completed the job. This was two and a half years ago and everything is stil in great condition. Nothing is peeling, flaking, etc. The drywall patch cannot even be seen. He even paint matched it when we didn't have the paint code to give him. I would feel very confident in hiring him again!
Tim H.
Mar 2011
Very nice gentlemen and easy to schedule work. The work completed was done very well and the textured sections match the rest of the ceiling. The only minor issue was that they did not put up a negative seal to protect the office equipmnet in next room. I asked and the repairrman and he glady put one up before the work started.
Rita O.
Dec 2010
The owner came out on December 4 to drywall a hole left in the kitchen ceiling from the relocation of a ceiling light fixture. He also repaired damaged drywall in a wall of the kitchen and a bedroom. Although not part of the estimate, he noticed there was space between the kitchen walls and the ceiling and caulked/repaired that. When he took a closer look at the damaged ceiling drywall in the living room, he recommended repacing a section of the drywall that had obviously become water damaged and showing slight bowing in the drywall. I pointed out a similar situation in the room used as an office. I agreed to his returning on December 9 to replace those sections of ceiling drywall because he had done an excellent job so far. The owner was precise and careful to clean up after himself and showed a lot of professional pride in his work. When he returned on Dec 9, he brought along another worker. We had agreed upon his starting the job at 10:00 AM. However, he did not show up until 11:00 AM. The owner replaced the drywall section in the living room and the worker replaced the drywall in the office, which was a little challenging because the damaged drywall was above a tall wall unit. While the drywall sections were being replaced, I left to run an errand. When I returned the owner was gone and the worker was finishing up replacement of the drywall in the office. After that he was to put QuickSet on the replaced drywall and put the drywall mud up so it could be stamped. The worker kept receiving phone calls on his cell phone and seemed to be getting off track of the job. At about 4:30 PM, he still had not put the QuickSet on the drywall or started mudding the sections. I called the owner and told him that I was concerned that they were going to finish the job that day and I didn't want to have to take another day off from work for them to finish. The owner returned to my house and within an hour the two had put the QuickSet on both sections of the drywall, mudded those sections and the section in the kitchen and stamped the design. By 6:00 PM, they had cleaned up the debris. After they left, I did further cleaning and noticed that the hems of my window covering had a chalky material on them and I had to wash the panels. I'm not sure how they got the chalky material on them since the owner had removed them and placed them on the couch before starting the job. I would hire this company again but would insist on the owner doing the work or having someone with a better work ethic to help him out. I think that the phone calls distracted the worker from his job.
Bruce C.
Dec 2010
Overall it went great. See above.
Licensing
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FAQ
PERSONAL TOUCH is currently rated 4.6 overall out of 5.
No, PERSONAL TOUCH does not offer free project estimates.
No, PERSONAL TOUCH does not offer eco-friendly accreditations.
No, PERSONAL TOUCH does not offer a senior discount.
Yes, PERSONAL TOUCH offers emergency services.
No, PERSONAL TOUCH does not offer warranties.