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Olde Towne Chimney Sweeps Fireplace Sales

Founded 2009 • With Angi since February 2009

4.7

(28) Verified Reviews

Description

We are full service chimney sweep company as well as a full retail store with over 60 burning displays....

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Verified Reviews

A few reviews for this pro...
1.0

02/04/2021

From Oct 2020 to January 2021; this company installed 3 gas insert systems, logs and burner, that were totally defective; we (the company and I) finally gave up and they gave us a full refund, but no fireplace for the winter season; installs were awful; first install the technicians were given the wrong timeframe; the product worked for two weeks; second install the product had a problem and stopp...

Description of Work
Gas Fireplace Insert, Logs and Burner: 3 Times Never Worker; they gave money back

Category fireplaces

Service Provider Response

As the owner I couldn’t be prouder of how we handled your situation. The manufacturer ( Hargrove gas log) manual says their logs would fit and work in your fireplace. We tried three times at our cost (not yours) to make this right. The third set we even installed them at our store and ran them for 8 hours to make sure it was not a bad set of logs. We made five trips to your house at no extra charg...
5.0

10/31/2019

Tony Taylor did a thorough inspection of our chimney and fireplace and provided a report. Olde Towne Chimney replaced the crown with poured concrete, removed mortar from a previously botched repair and re-tucked with new mortar, and sealed the chimney with a 10 year sealer. Although we had a small problem during the two week process, Tony and his crews made it right. I am happy with the work.

Description of Work
Chimney crown replacement, mortar re-tucked and brick sealing

Category chimney repair

5.0

03/31/2018

I was surprised as to how thorough the process was. There was a vacuum that was used as the chimney was swept so there was mess in the house. They had a camera to check the safety of the fireplace and flue. I received a thorough report. Very prompt and professional and I would use the, again.

Description of Work
Chimney sweep

Category chimney sweep

5.0

01/08/2018

Great! I will definitely use them again.

Description of Work
Chimney cleaning and inspection.

Category chimney sweep,fireplaces

5.0

12/15/2017

Very well, they left everything very clean. Good service, we were very satisfied.

Description of Work
Our chimney yearly cleaning

Category chimney sweep

    Services Offered

    Chimney cleaning, masonry,chimney repairs all types, we sale fireplaces, woodstoves, gas stoves, gas logs, gas inserts, wood inserts, chimney products, cleaning products, if it has to do with the hearth industry we can help.

    Services Not Offered

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    General Information
    Free Estimates
    Yes
    Payment Options
    Emergency Service
    No
    Warranties
    Yes