NCM, Inc.

heating & cooling contractor, well, electrician,

About us

Here at NCM, Inc., we sustain our company on reliability, great communication, integrity, and quality work. We strongly believe in giving our absolute best in all of our projects. We are experts in our trade, and will always keep you educated on your particular task or project.

Business highlights

42 years of trusted experience
Veteran Owned & Operated

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

CreditCard

Reviews

4.2316 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
61%
4
16%
3
6%
2
4%
1
4%


Rating CategoryRating out of 5
quality
4.5
value
3.8
responsiveness
4.4
Showing 226-250 of 316 reviews

Tony C.
09/2015
2.5
The tech was knowledgeable and repaired the problem. The only complaint I have is the price they charged or the freon. I believe their markup is absurd. When you pay $10 for an item and sell it for $80 I think that is gouging.

Rating CategoryRating out of 5
quality
4.0
value
1.5
responsiveness
4.0


Patricia N.
09/2015
5.0
They were very nice to me, perhaps because of my age, yet they made me feel at ease and was glad I called them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

SHARON P.
08/2015
4.0
They were the first contractor to respond. They were able to make an immediate appointment.

Rating CategoryRating out of 5
quality
5.0
value
2.5
responsiveness
5.0

Yes, I recommend this pro

Donald H.
08/2015
4.0
They called right away which is why they were hired.

Rating CategoryRating out of 5
quality
4.5
value
3.0
responsiveness
5.0

Yes, I recommend this pro

Stephan B.
08/2015
4.5
Came on time and answered all of our questions then did the work we needed perfectly.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Denis R.
07/2015
3.5
Scheduling was an issue. It took two visits to repair my outdoor post lamp. Second service call was one week after the first.

Rating CategoryRating out of 5
quality
4.0
value
2.5
responsiveness
4.0

Yes, I recommend this pro

Rodney S.
07/2015
4.0
Short time from contact until arrival was a plus.

Rating CategoryRating out of 5
quality
4.5
value
3.5
responsiveness
4.5

Yes, I recommend this pro

Helen H.
07/2015
5.0
This was a perfect experience, very professional,did the job quickly,very reasonable price.will definitely call again

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Randy F.
07/2015
5.0
Very prompt and excellent value.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Curt M.
07/2015
5.0
Electrician was prompt, friendly, and did an excellent job hooking up 4 central vacuum outlets.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Kathy H.
07/2015
4.5
The service was prompt and efficient. Friendly service.

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Larry A.
06/2015
5.0
no problems

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Mike O.
05/2015
4.5
the job done in a timely manner. it was great !!!!!

Rating CategoryRating out of 5
quality
4.5
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Damon P.
05/2015
3.5
I was led to believe that the person I talked to before hiring understood my project fully when he provided me a quote that was drastically lower than the actual cost. I should have obtained a second quote once the technician arrived.

Rating CategoryRating out of 5
quality
5.0
value
3.0
responsiveness
3.0

Yes, I recommend this pro

Michael J.
05/2015
2.0
Took two hours for a "qualified" electrician to diagnose and correct a crossed traveller wire in a three way switch and finish remounting a bathroom lighting fixture. He had to rig up some new fixture bolts that ended up being too long and will require me to fix myself at a later date. Then took another hour to hang a ceiling fan with my help and guidance. Total bill of $359 seemed very excessive. This is after he took a half hour off the labor. In the end, everything is operational and working. But I was not at all pleased with the efficiency of the work. I was not happy with the offensive bumper stickers prominently displayed on the back of the truck of the service technician, left at the road for my neighbors to see. Would have expected a more professional company van and overall appearance to match the high price I paid. The more I write, the more disappointed I'm getting. Not a satisfied customer.

Rating CategoryRating out of 5
quality
1.0
value
1.0
responsiveness
3.0

Yes, I recommend this pro

Sharon P.
05/2015
4.0
The service was very prompt and efficient. We were very happy with this provider.

Rating CategoryRating out of 5
quality
4.5
value
4.0
responsiveness
4.5

Yes, I recommend this pro

Barry O.
04/2015
5.0
Great job. Fixed all problems in one trip.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

ed l.
04/2015
5.0
yes

Rating CategoryRating out of 5
quality
4.0
value
2.5
responsiveness
5.0

Yes, I recommend this pro

Laurel I.
04/2015
3.3
Changed thermostat ,filled freon,took 21/2 hrs charged 600.00 total but works better than it has just would have liked it to cost less.

Rating CategoryRating out of 5
quality
4.0
value
2.0
responsiveness
4.0


Jack C.
03/2015
5.0
The company called first the day of the work as I had requested. The technician also called when he was on the way to the house. The tech was very friendly and worked quickly. He kept a good pace completely through the repair. He also took us "off the clock" while he ate and when he had to run somewhere to get a needed part that he does not normally keep in stock. Great company, great technician. I will use them again if I have a need for this type of service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Mary Ann S.
03/2015
5.0
I got a call from them within minutes of submitting there quest on Home Advisor. They got a technician to the house within the hour, and he was great with my elderly parents. Very pleased!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

206 Old Harrods Creek Road Unit 3b, Louisville, KY 40223

http://newcirclemechanical.net

Service hours

Monday:
6:00 AM - 9:00 PM
Tuesday:
6:00 AM - 9:00 PM
Wednesday:
6:00 AM - 9:00 PM
Thursday:
6:00 AM - 9:00 PM
Friday:
6:00 AM - 9:00 PM
Saturday:
7:00 AM - 7:00 PM
Sunday:
8:00 AM - 8:00 PM

Service Categories

heating & cooling contractor,
well,
electrician,
water heater installer,
handyman service,
plumber

FAQ

Monday: 6:00 AM - 9:00 PM

Tuesday: 6:00 AM - 9:00 PM

Wednesday: 6:00 AM - 9:00 PM

Thursday: 6:00 AM - 9:00 PM

Friday: 6:00 AM - 9:00 PM

Saturday: 7:00 AM - 7:00 PM

Sunday: 8:00 AM - 8:00 PM

NCM, Inc. accepts the following forms of payment: CreditCard
Yes, NCM, Inc. offers free project estimates.
No, NCM, Inc. does not offer eco-friendly accreditations.
No, NCM, Inc. does not offer a senior discount.
No, NCM, Inc. does not offer emergency services.
Yes, NCM, Inc. offers warranties.

Contact information

206 Old Harrods Creek Road Unit 3b, Louisville, KY 40223

http://newcirclemechanical.net

Service hours

Monday:
6:00 AM - 9:00 PM
Tuesday:
6:00 AM - 9:00 PM
Wednesday:
6:00 AM - 9:00 PM
Thursday:
6:00 AM - 9:00 PM
Friday:
6:00 AM - 9:00 PM
Saturday:
7:00 AM - 7:00 PM
Sunday:
8:00 AM - 8:00 PM