NCM, Inc. logoApproved Pro
Approved Pro

NCM, Inc.

Electrical Switches, Outlets & Fixtures - Install or Repair - For Business, Electrical Switches, Outlets & Fixtures Install or Repair, Central A/C Service or Repair,

About us

Here at NCM, Inc., we sustain our company on reliability, great communication, integrity, and quality work. We strongly believe in giving our absolute best in all of our projects. We are experts in our trade, and will always keep you educated on your particular task or project.

Business highlights

Veteran owned and operated
42 years of experience

Amenities

Free Estimates

Yes

Warranties

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.2316 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
61%
4
16%
3
6%
2
4%
1
4%

Filter reviews by service

Showing 1-25 of 316 reviews
Pam L.
Aug 2024
3.0
Central A/C Service or Repair
John claims to be a great Christian honest man which I really felt good about until he got here and started trying to upsell me on many other things I did not hire him for. Now I did not do any of those things because I would have spent a small fortune if I had. As far as I can tell right now the air conditioner is fixed properly but it?s only been one day. Just hoping I was right to trust him on that. He also did not stick to his original price he gave me but came down $50 off the $100 more he added. I just needed air conditioner fixed fast and hope the price was fair. He carry?s on too much about being an honest Christian person , but trying to upsell things never hired for is not so honest and Christian like to me. I was surprised by all of that and that is why I don?t have the trust in him I originally had. I just pray I can trust the work he did but now I would be hesitant to hire him again. Sincerely. Pam Lxxxxx

Cameron R.
Jul 2024
5.0
Google Review
Thanks Mike and apprentice for the good work and quick repair of my washer waterline back in April.
Response from

"Thanks!"


Erick J.
May 2024
3.0
Central A/C Service or Repair
$50,000
He was ok.

T W.
Mar 2024
0.5
They quoted me a price but then jacked up the insurance quote and expected me to pay daily . Never finished the job !
Response from

"Scammer. Trying to pay my technicians on the side for a cheaper price. Never paid initial bill. Blackballed customer, do not contract with her, she isn't the owner of the home. actually lives in Indiana,.... We don't even service Indiana - John Brennenstuhl"


Robert B.
Jan 2024
5.0
Yes, I recommend this pro
Prompt and very efficient.
Response from

"Thank You, Robert! it was our pleasure to service your home and make it safe for and your family. - John Brennenstuhl"


Frank L.
Nov 2023
4.5
Yes, I recommend this pro
Excellent job and timely
Response from

"Thank You, Frank. Our goal is customer satisfaction, and customers like you make this work enjoyable! - John Brennenstuhl"


Debbie B.
Nov 2023
5.0
Yes, I recommend this pro
$34,600
Very thorough in their analysis of the problem. Very clean.
Response from

". Thank you, Debbie, for welcoming us into your home and allowing us to be your service company!! - John Brennenstuhl"


Trish S.
Nov 2023
5.0
Water Heater Installation and Replacement
Yes, I recommend this pro
$180,000
Replaced a very old water heater for me. Mike discussed my options of trying to repair the old heater, and the cost of replacement, which would come with warranty. Mike and Griff did everything - they arranged for the permit, removed the old heater, and installed the new one, all for a great price. Efficient, good price and really nice to work with, I will definitely contact them if I need any other work done.
Response from

"Everyone loves Mike! He cares about his customers like family, and treats them as such. Thank you for choosing us!! - John Brennenstuhl"


Michael P.
Oct 2023
5.0
Sump Pump Repair or Replace
Yes, I recommend this pro
Friendly, upfront and reasonable.
Response from

"Thank you Michael. We love our new clients and thankful for ones like you! - John Brennenstuhl"


Suzanne D.
Sep 2023
4.0
Yes, I recommend this pro
$32,000
Did a good job
Response from

"Thank you Susan! we're always here for you! - John Brennenstuhl"


Utsav B.
Jul 2023
4.0
Central A/C Service or Repair
Yes, I recommend this pro
The service was good. The ac started working.
Response from

"Thank you, Utsav! We value every single Angies customer as if they are family. Call us anytime!! - John Brennenstuhl"


Ashley H.
May 2023
5.0
Water Heater - Repair or Service
Yes, I recommend this pro
he did a good job
Response from

"Thank you Ashley, it was great to meet you and service your home. Please call anytime if you need assistance!!! - John Brennenstuhl"


Anthony M.
May 2023
5.0
Water Heater Installation and Replacement
Yes, I recommend this pro
though we needed a new hot water heater, turns out just a electrical breaker was the problem, they reset everything and hot it up and running fast,instead of 4k replacement it was only 130 buck fix,would recommend!
Response from

"Thank you, Anthony! integrity and honesty are our core values. We understand there are unsavory companies operating out there, and the reason why we've been in the east end successfully over 40 years. call us anytime!! - John Brennenstuhl"


Radhika N.
Apr 2023
4.5
Yes, I recommend this pro
Z
Response from

"Thank you, Radhika, it was wonderful meeting you!! - John Brennenstuhl"


Michelle T.
Apr 2023
1.0
$37,700
1. Called and stated my issue/concern very clearly stated I need the issue diagnosed and me to be INFORMED of any work performed PRIOR to it being done and invoiced. 2. Day one - MIKE came to assess and could not get in my crawlspace because he said he could not fit. Meanwhile the issue persists 3. Days later - MIKE and another plumber came out. Funny how MIKE was able to get in the crawlspace with him that day. They were down there over an HOUR. The goal was to figure where the leak was coming from and go about the best way to handle it. 4. MIKE was asked by the city plumbing inspector to put 4 tiny screws in my new water heater pipe to pass inspection (installed by another company) - MIKE made the choice to do it and it was done. 5. MIKE and the other plumber went into my bathroom and fiddled around. I heard every word that was spoken though MIKE thought he was whispering. He told the other plumber just get the silicon and seal the drain and put this MF'er back in there. He came out with his invoice saying they had stopped the drainage from the tub by sealing the drain as well as the pipe in the crawlspace with silicone caulk. I 6. i was charge a total of $377. Over 200 in labor and 89 for a trip charge, taxes and oh an $18 merchant fee for running the charge on my credit card. He also told me when I asked if this was a good solution that yes, it was, but that if my tub started leaking in the next 90 days, to call them and they would come out to do the work but it would be near $1,000 more? I was confused and I expressed my confusion because I must have missed the part where he had given me my options to either REPAIR or REPLACE - rather than putting a patch on it and giving me an invoice for it. 7. I called to get clarification the next day and was told the manger would call me bk. Which he did later on. I tried to ask clarifying questions about why I was charge for so much what is basically a band-aid that has no addressed the issues. The manager was off-putting and cut me off with every thing I tried to say. He felt the charges were appropriate and told me that plumbing work "isn't free". Duh, do you think I do not KNOW? But who wants to be charged for something they know will not address the issue? His tone was off-putting and he had an excuse for every concern I brought up. No concern at all! 8. Leading me to my final point. I called another plumbing company to take a look and find out what I had been smelling in my vents. They sent someone from HVAC first then a plumber (SAME DAY), Night and day difference with the other company from the service to the communication! They took pictures and I mean took pictures of all pipes not just one. I had puddles on top of my vapor barrier causing the smell. It was from my toilet and, you guessed it MY TUB. FRESH leakage from both which NCM said did not exist after they were done. 9. I called today, and obviously the NCM is not answering my calls purposely. 10. I have plans to take them to small claims court and get my money back. Period Takeaway - DO NOT HIRE THIS COMPANY. SAVE YOURSELF THE TROUBLES!
Response from

"Scammer, pure and simple. Customer declined the repair that was in fact located and advised. Boyfriend decides to call and cuss out the dispatcher, which she apologized for, but I will not send my technicians into a hostile work environment. Customer was informed of the exact repair needed, but declined, and it's stated in the work order which she signed, twice. There was zero problem until the boyfriend decided that the "patch to hold until repair can be afforded" was not good enough. Expecting the whole mess to be repaired was what was expected, even when declining the actual repair which was suggested, per the work order."


Ryan E.
Mar 2023
3.0
Electrical Switches, Outlets & Fixtures Install or Repair
Yes, I recommend this pro
$52,200
Timely, professional service. But, charged double the rate of other electricians for a small outlet job and double their original estimate.
Response from

"Thank you, Ryan, we appreciate you and your choice to use us!!! - John Brennenstuhl"


Rich M.
Mar 2023
3.0
not totally satisfied
Response from

"Please give me a call! I do not have a record of a Rich M in my dispatch log, but I can certainly help! please tell me what it was that you were unsatisfied with. Jason 502-639-2474."


Billy W.
Apr 2022
2.5
$25,800
Very, very expensive.
Response from

"All of our plumbing services are priced up front, not hourly, and no service call is charged for the free estimate, I am not sure what the complaint is. Please feel free to call with any questions concerning your cost to see if there is anything I can do to help you."


Fola T.
Nov 2021
4.5
Yes, I recommend this pro
Great!
Response from

"Thank you!!!"


Steve W.
Nov 2021
5.0
Electrical Switches, Outlets & Fixtures Install or Repair
Yes, I recommend this pro
$140,000
Very conscience of your satisfaction.
Response from

"Thank you!!!"


Alissa C.
Aug 2021
4.0
Electrical Switches, Outlets & Fixtures Install or Repair
Yes, I recommend this pro
Very quick service, easy to communicate with
Response from

"Thank you!!"


Brian K S.
Jun 2021
5.0
Yes, I recommend this pro
Quick, easy fix with two pros! Highly recommend!
Response from

"Thank you so much!!"


Linda N.
Jan 2021
5.0
Gas Furnace / Forced Air Heating System - Repair
Yes, I recommend this pro
Very professional
Response from

"Thank you very much!!"


Phyllis B.
Oct 2020
5.0
Electrical Switches, Outlets & Fixtures Install or Repair
Yes, I recommend this pro
$15,000
Sean was a great problem solver and fixed it within half an hour. I would have him back anytime.
Response from

"Thank you!"


Brian M.
Sep 2020
4.5
Water Heater Installation and Replacement
Yes, I recommend this pro
Great service, quick and very professional!
Response from

"Thank you!"

...
Showing 1-25 of 316

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

NCM, Inc. is currently rated 4.2 overall out of 5.
Monday: 6:00 AM - 9:00 PM Tuesday: 6:00 AM - 9:00 PM Wednesday: 6:00 AM - 9:00 PM Thursday: 6:00 AM - 9:00 PM Friday: 6:00 AM - 9:00 PM Saturday: 7:00 AM - 7:00 PM Sunday: 8:00 AM - 8:00 PM
NCM, Inc. accepts the following forms of payment: CreditCard
Yes, NCM, Inc. offers free project estimates.
No, NCM, Inc. does not offer eco-friendly accreditations.
No, NCM, Inc. does not offer a senior discount.
No, NCM, Inc. does not offer emergency services.
Yes, NCM, Inc. offers warranties.

Contact Information

206 Old Harrods Creek Road, Unit 3b, Louisville, KY 40223

Service Hours

Sunday:8:00 AM - 8:00 PM
Monday:6:00 AM - 9:00 PM
Tuesday:6:00 AM - 9:00 PM
Wednesday:6:00 AM - 9:00 PM
Thursday:6:00 AM - 9:00 PM
Friday:6:00 AM - 9:00 PM
Saturday:7:00 AM - 7:00 PM
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