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Molly Maid

3.7(
6
)
Maid Service, Post Construction - Clean-up, Ducts & Vents - Clean,

About us

Making time for family and favorite activities just got easier. Welcome to Molly Maid, your local choice for professional residential cleaning services. Backed by an established household brand, our residential housekeepers guarantee your satisfaction. We listen to your personal preferences to create a plan that keeps your home cleaned your way. We've been highly recommended for over 25 years as a result. Join your neighbors on the golf course, spend time with your kids in the park, or just relax. Our local home cleaning company creates more time for the activities you love. Request a free in-home estimate and learn why your local Molly Maid is the most trusted name in Louisville home cleaning.

Services we offer

Housecleaning

Amenities

Free Estimates

Yes

Reviews
3.76 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
17%
4
33%
3
50%
2
0%
1
0%
Write a review
Showing 1-6 of 6 reviews
Teri B.
May 2014
3.0
$100
okay if you do not mind many overlooked areas. Promised same team for cleaning every time and ended up with new people each time. Always having to reteach preferred cleaning methods. They catch the obvious areas and overlook many needed areas. Have to ask for things to be done that should be an obvious every time action. Very pleasant workers but always in a rush to get out and never thorough. Ending service and going with an individual who will clean things the way I want them done instead of hit and miss. 
Gaylia B.
Jan 2014
4.0
Yes, I recommend this pro
$110
Generally, the ladies do a very good job, but not always great.  When I make a cleaning suggestion/request, they always respond with a good attitude.  They finish cleaning my 2.5-story home very quickly -- sometimes too quickly, however, and I find they missed a few details.  For example, last Thursday my hardwood floors and tile dried with lots of streaks and smears.  I have had to re-mop.  I didn't see, but I believe the cleaning product(s) in the mop water were too concentrated.  I'll speak with them next time.
John K.
Jan 2013
3.0
$100
We have had Molly Maid cleaning service, from 2007 to 2013. Since the original franchise was sold in 2012, the service has been average at best.  They are not responsive to problems, different teams almost every time, can't clean stainless steel to save their lives.The most telling comment about their responsiveness, is when we called to cancel service, we had to leave a message, as usual.  No one every called back to ask why? what can we do? nothing.

Connie G.
Apr 2011
4.0
Yes, I recommend this pro
$80
Molly Maid is ok. They sometimes miss little areas for cleaning and they do have a guarantee to have them come back but I do not feel like messing around with that stuff and it is a little aggravating. I do not know that I would recommend them but I would not not recommend them. They are insured and it is tough to find a great company that is insured.
Homeowner
Jun 2006
5.0
Yes, I recommend this pro
$50
THEY WERE HERE WHEN THEY WERE SUPPOSED TO BE AND THEY DID A GOOD JOB. THEY WERE COURTEOUS. THE CLEANING WAS GOOD. THEY DID WHAT I ASKED THEM TO DO.
KAVERI M.
Jun 2006
3.0
Yes, I recommend this pro
$350
THEY SENT THREE PEOPLE OUT, AND IT SHOULD HAVE TAKEN A LOT LESS TIME THAN IT TOOK THEM. THEY WERE CHARGING ME MORE. SOME THINGS WERE NOT DONE THAT I SPECIFICALLY REQUESTED BUT THEY DID COME BACK OUT THE NEXT DAY.

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Molly Maid is currently rated 3.7 overall out of 5.

Yes, Molly Maid offers free project estimates.

No, Molly Maid does not offer eco-friendly accreditations.

No, Molly Maid does not offer a senior discount.

No, Molly Maid does not offer emergency services.

No, Molly Maid does not offer warranties.