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Metro Carpet Cleaning

Air Duct Cleaning, Carpet Cleaning, Dryer Vent Cleaning

About us

Additional DBA - Metro Duct Cleaning.

Reviews

2.73 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
33%
4
0%
3
0%
2
33%
1
33%


Rating CategoryRating out of 5
quality
2.7
value
5.0
professionalism
2.7
responsiveness
3.0
punctuality
2.7
Showing 1-3 of 3 reviews

Bettye P.
12/2012
2.0
air duct cleaning, dryer vent cleaning
  + 0 more
I ended up having to replace the tubing because it was not adequately cleaned.
Description of Work: They were supposed to clean the dryer vent.

Rating CategoryRating out of 5
quality
2.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0


Christine L.
10/2012
1.0
carpet cleaners, air duct cleaning
  + 0 more
t
Description of Work: I used this company based on the one review and their price. They are terrible. I had them do the duct cleaning as well as the carpet in the entire house plus clean the furnace. I now have more dust in the house than ever before so I don't think they cleaned the ducts properly and furnace very well. The carpets were another matter. When they were finished, they asked how they looked. They looked good to me so I told them this. When they left and I walked on the carpet without my shoes, they were so wet that it seemed they put water on them and did not extract it. This condition covered up the stains that they did not remove. It took three days for the carpet to dry and look as bad as they did before they "cleaned them". Also, they called me three times that day so when I returned home, I called them back and they hung up on me. I did not complain to them because I would rather lose the money, hire another company, because I never want them back in my house again. The worst experience I've ever had with a company.

Rating CategoryRating out of 5
quality
1.0
value
5.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$400

Isis P.
03/2011
5.0
carpet cleaners, air duct cleaning
  + 0 more
Three gentlemen showed up. They were very talkative and excited about the opportunity. It took them about two hours. They did not cut any extra holes in my vents, they replaced my vent covers and did not make any mess whatsoever. Please keep in mind that my vents have not been cleaned since the house was built in 1962.
Description of Work: Cleaned 10 vents, cleaned furnace, and then sanitized and disinfected. Also cleaned dryer vent.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$186.2

    Contact information

    unknown, Louisville, KY


    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Air Duct Cleaning,
    Carpet Cleaning,
    Dryer Vent Cleaning

    FAQ

    Metro Carpet Cleaning is currently rated 2.7 overall out of 5.
    No, Metro Carpet Cleaning does not offer free project estimates.
    No, Metro Carpet Cleaning does not offer eco-friendly accreditations.
    No, Metro Carpet Cleaning does not offer a senior discount.
    No, Metro Carpet Cleaning does not offer emergency services.
    No, Metro Carpet Cleaning does not offer warranties.

    Contact information

    unknown, Louisville, KY