JIFFY LUBE

Auto Service, Veterinarians, Heating and Air Conditioning

Reviews

3.52 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
0%
3
0%
2
50%
1
0%


Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
4.5
punctuality
4.5
Showing 1-2 of 2 reviews

catherine F.
09/2013
2.0
auto repair
  + -1 more
. I went to change the oil in my car and after I went home, I noticed that I had a loose wire hanging down on the ground from the front bumper of my car . So I went back up to Jiffy Lube and the men could not figure out where it plugged into although they said it looked like it went to one of my lights. They admitted it might have come loose when they were under the hood of my car. They checked that all my lights were working and just could not figure out where it went. So they taped it up under the car so it wouldn't drag on the ground. I subsequently went to another auto shop who found out where it should be plugged into and reconnected it. I must add that the previous year I had another bad experience here when they were checking the air on my tires after my oil change and they accidentally broke off my tire stem and caused me to have a flat tire. They had to go to a different service shop and buy a new stem which they put on. The whole process took 3 hours! They didn't compensate me for my oil change or my time. On top of that, the tire stem they purchased didn't have the sensor that my old one had, so I had to go to another auto shop and replace the one they replaced. I gave them a second chance but will never use them again!
Description of Work: changed oil and rotated tires

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
1.0
responsiveness
4.0
punctuality
4.0

$79

Alanna N.
09/2013
5.0
auto repair
  + -1 more
I like these guys. They're fast, don't try to oversell me, and look out for my car. Can't ask for more.
Description of Work: Complete oil change, tire rotation, wiper blade replacement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

    Contact information

    4180 WESTPORT RD, Louisville, KY 40207


    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Auto Service,
    Veterinarians,
    Heating and Air Conditioning

    FAQ

    JIFFY LUBE is currently rated 3.5 overall out of 5.
    No, JIFFY LUBE does not offer free project estimates.
    No, JIFFY LUBE does not offer eco-friendly accreditations.
    No, JIFFY LUBE does not offer a senior discount.
    No, JIFFY LUBE does not offer emergency services.
    No, JIFFY LUBE does not offer warranties.

    Contact information

    4180 WESTPORT RD, Louisville, KY 40207