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Gutterstuff Of Kentuckanna
Deck or Porch - Build or Replace, Doors (Interior) - Install or Replace, Drywall - Install,
About us
Additional phone - (502) 386-4626, 502-541-0220.
Business highlights
Emergency services offered
50 years of experience
Services we offer
Installation, doors, repair and replacement of gutters, roofing, siding, sunrooms & decks., windows
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.323 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 74% | ||
| 4% | ||
| 4% | ||
| 9% | ||
| 9% |
Showing 1-23 of 23 reviews
Betty F.
Nov 2015
unknown
Response from Gutterstuff Of Kentuckanna
"The firing strips were not charged until we tore off the gable end siding. We could not see behind the existing shake siding until it was tore off. The customer and family were to remove the cedar siding, but then asked if we could take the siding off, her family was no longer available to do the work. After removing the cedar shakes off the gable we had to build out and prepare wall for siding installation. The firing strips/and bad wood were in the contract. All extra wood was @ $3.75 ft. including materials & labor to install and deliver. A copy of the contract and Work Change Order and itemized list was given to (Member name removed) and was signed by (Member name removed) and paid in full. We pride our workmanship and custom service. We did a professional job for (Member name removed). She was in agreement with the contract and gave permission for the work to be done with her signature on the Contract and Work change order."
Dianne F.
Nov 2015
unknown
Dottie C.
Nov 2015
unknown
Donald M.
Oct 2015
unknown
Julie A.
Sep 2015
unknown
Nathan P.
Sep 2015
unknown
Scott M.
Aug 2015
unknown
Mary G.
Jul 2015
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Mary P.
Jul 2015
unknown
Tracy Z.
Jun 2015
We signed a contract to have our soffit, gutters and downspouts on our home on 5/28/2015. At the same time per their contract, we paid a 50% down payment. We were told that work would begin within the next 2-3 weeks. In week 3 we called to
learn the status of our scheduled work. Friday of that same week, workers were out to remove the old soffit and began to put
up the new. The bulky items were hauled away. Work continued into the next week.
On the Thursday of week 4 they contacted us to learn how satisfied we were of the job and if they could charge the credit card. We told them we would like to go home (after work) and look at what they believed to be completed work first. They followed up the next day and learned that there were two concerns related to workmanship (i.e., downspout separated from gutter and a downspout was crooked); the mess (i.e., nails, screws, insulation, cigarette butts, and pieces of cut aluminum) left behind every day they were there; and a broken landscaping light. That same day, after learning this and receiving pictures (as requested) of the workmanship and mess, they charged our credit card without authorization. We consider this not authorized since the job was not complete. We didn?t realize the charge until the next week.
Voicemail left with the project coordinator about this led a text message from him that directed us to the owner of the company. The next day the owner promised to ?do what it takes to make it right? and to call the following day with a resolution. That call has yet to be received. Attempts to call him lead to a full voicemail box. Very, very disappointed and not a satisfied customer at all.
learn the status of our scheduled work. Friday of that same week, workers were out to remove the old soffit and began to put
up the new. The bulky items were hauled away. Work continued into the next week.
On the Thursday of week 4 they contacted us to learn how satisfied we were of the job and if they could charge the credit card. We told them we would like to go home (after work) and look at what they believed to be completed work first. They followed up the next day and learned that there were two concerns related to workmanship (i.e., downspout separated from gutter and a downspout was crooked); the mess (i.e., nails, screws, insulation, cigarette butts, and pieces of cut aluminum) left behind every day they were there; and a broken landscaping light. That same day, after learning this and receiving pictures (as requested) of the workmanship and mess, they charged our credit card without authorization. We consider this not authorized since the job was not complete. We didn?t realize the charge until the next week.
Voicemail left with the project coordinator about this led a text message from him that directed us to the owner of the company. The next day the owner promised to ?do what it takes to make it right? and to call the following day with a resolution. That call has yet to be received. Attempts to call him lead to a full voicemail box. Very, very disappointed and not a satisfied customer at all.
Response from Gutterstuff Of Kentuckanna
"Greg Dunn talked with the member and explained the contract as discussed 50% down to start the project and 50% on completion. We automatically ran the credit card as she requested. Any repairs or problems are warranted by our company this is listed on the contract. We will continue to work with the member until the job is satisfactory."
Virginia H.
Jun 2015
unknown
Jason M.
May 2015
No problems with service, completed on time without issue
John N.
Apr 2015
We were in the process of purchasing a new home and wanted an additional inspection as to the condition of the roof and a replacement cost. Wally and his team were great. They quickly came out and performed a through inspection which helped us with negotiating for replacement of the roof.
Willis T.
Apr 2015
Efficiently and carefully removed old gutter and installed a new gutter according to my wishes. Excellent job.
Dennis R.
Mar 2015
Everything went just as planned. There was a very punctual estimate appointment followed by an appointment to do the work which was also completed as scheduled. They did a great job.
Sue T.
Feb 2015
unknown
Kim S.
Jan 2015
.
Kelli B.
Oct 2014
Added a second gutter to the side of the house.
Maggie B.
Oct 2014
unknown
Margaret L.
Apr 2013
The work was wonderful! They are wonderful gentlemen to work with as well. If I ever had to have another roof done on my house, they would be the ones to do the job.
J P.
Mar 2013
.
Matthew H.
Oct 2012
Their crew was polite and curteous.
Matthew H.
Nov 2010
Gutters were of high quality and very heavy duty construction. job was completed in 2 days. couple shingles got tore which isn't a big deal...but they should have told me so i could tend to them. All in all a good professional job.
Licensing
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FAQ
Gutterstuff Of Kentuckanna is currently rated 4.3 overall out of 5.
Gutterstuff Of Kentuckanna accepts the following forms of payment: CreditCard
Yes, Gutterstuff Of Kentuckanna offers free project estimates.
No, Gutterstuff Of Kentuckanna does not offer eco-friendly accreditations.
No, Gutterstuff Of Kentuckanna does not offer a senior discount.
Yes, Gutterstuff Of Kentuckanna offers emergency services.
No, Gutterstuff Of Kentuckanna does not offer warranties.