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Gutter Junkies & Vensel Construction
Seamless Metal Gutters - Install, Seamless Metal Gutters - Repair, Gutters & Downspouts - Clean,
About us
Uses subs for various jobs. Cost is determined by the job. Travel charges may apply. Extra charge for after-hours service. Additional phone - (502) 409-8600. Award winning. Additional DBA - Vensel Contracting.
Business highlights
Emergency services offered
27 years of experience
Services we offer
& vinyl siding, Gutter repair & replacement, gutter cleaning, roof repair, roofing
Amenities
Emergency Services
Yes
Free Estimates
Yes
Reviews
4.9160 Reviews
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
94% | ||
3% | ||
2% | ||
1% | ||
0% |
Showing 1-25 of 160 reviews
Jeff B.
Dec 2021
Excellent service. These guys are good. Reasonable price.
Marilyn S.
Oct 2020
I had to ask the man who did the cleaning of the sunporch roof (using a leaf blower to go over his work again because he didn't remove all the leaves and then to check that he didn't clog the downspouts with the leaves that he blew down. When I spoke to the owner about this, and asked that his man place the hose into the downspouts to make sure the downspouts weren't clogged - which is what gutter cleaners have done in the past - the owner was angry and VERY RUDE and said I was a "real pain in the ***"
Response from Gutter Junkies & Vensel Construction
"I am very sorry you had a bad experience but you are writing a review about the WRONG COMPANY!!! WE have been in business for 22 years and everyony that works with our company at this time has been with me for over 7 years, if you would have asked them to double ckeck or perform another service they would have done it or called me. I am the owner and DID NOT AND WOULD NOT speak to you or anyone else in that way!!! The day or even the week you are referring that we performed services, we were wrapping up a large projects so we can concentrate on doing cleaning when the leaves are actually down."
Wendy N.
Nov 2019
Crew did exactly what I needed done very satisfied
William R.
Jul 2018
Updating my previous review posted on 7/3/18. After posting my negative review based on the problems detailed in the earlier review, I was contacted by the business owner. He apologized for the poor follow up after the initial gutter installation and explained that due to rapid expansion of the business and some associated staffing and communication issues (which were being addressed and resolved), the problems I had repeatedly called about had fallen through the cracks. He offered to come and personally evaluate the problem, which he did the following morning. He listened carefully to my concerns, inspected the trouble spots, identified the installation issue (related to drip edge/gutter guard/gutter interface) then scheduled and completed repairs the following Monday. He assured me that if any other problems occur the gutters are guaranteed for 10 years. I am upgrading my previous review from one to four stars. I would recommend Gutter Junkies and would hire them again if needed.
Barry S.
Dec 2017
Prompt reply, on time for visit. Work performed and completed immediately, price was reasonable. Robert was very professional and did more than promised.
Amelia T.
Jul 2017
Good, except the gunk from the gutters was just splattered around the edges of the house.
Laurene C.
Jul 2017
I can't say enough good things about Jimmy Vensel and his company! He exceeded my expectations in all areas and I highly, highly recommend him.
Mary S.
Jun 2017
They did a good job. It was kind of hard to get in touch with Jimmy. I had to make a couple of calls to the head of the company. It took me a couple of calls to get things worked out with him as far as when he would come out. It was raining every other day here, and he was running way behind. When he finally did come out they did the job quickly and efficiently. They were friendly, all that good stuff. The price is great. All of they did was go up there and get all of the crap out of the gutters very quickly. They were running behind, so they were moving right along. It took me a couple of calls to get a hold of Jimmy. Other than that there were no problems. He responded. I also asked him for a proposal for putting gutter guards up. He gave me a really good price. I'm still thinking about that. It was a one man company. He came with a couple helpers. If I have guards put up it will be them. I have recommended them to at least one other person.
Neal A.
May 2017
The quality of the gutters is excellent and the work was very professionally done. The job site was left clean. Any calls I made to Gutter Junkies with questions were returned the same day.
Response from Gutter Junkies & Vensel Construction
"THANKS FOR YOUR BUSINESS NEIL GLAD WE WERE ABLE TO CORRECT ALL YOUR PROBLEMS."
Alicia H.
May 2017
I was pleased with the gutters but had to call 2-3 times to ask them to install a downspout extension the way I had asked during the initial estimate appointment. It was eventually done correctly, but it was a little annoying to have to keep calling to get what I paid for. They also came to my house unannounced to start doing work while I was out of town. I had to have a friend come to the house to let them inside the locked gate so they could get to the backyard.
Response from Gutter Junkies & Vensel Construction
"Thanks or your business."
Greg F.
Nov 2016
These guys overdeliver. Will definitely call again, highly recommended.
Bob M.
Oct 2016
A call to their answering machine after hours got me an early callback the next day. They were fast and made the repairs that morning. Kept me informed of things I needed to know, like not being able to match the downspout color on the garage. No problem. Got the bill by email and sent a check out right away. Great job!
Brian H.
Oct 2016
Paid them to remove ivy from the side of my house. I finally got around to looking at my side yard today and they just left all the ivy in a pile and did not take it with them.
Barbara S.
Sep 2016
They were extremely professional and extremely helpful. We had roof put on by a different roofing company 12 years ago and we paid for the expensive 40 years shingles and they shouldn't be having problems already. When Gutter Junkies got up to check on the roof they said that there was deterioration that shouldn't have been and that they didn't correct the ice and rain shield underneath those shingles where they should have. The previous provider actually called where he had their rep come and check out and because the way the work was done was substandard and they paid for the materials and all we had to pay for was the cost of having the roof repaired. They really went above and beyond for us.
Joe W.
Sep 2016
They were very fast in cleaning our gutters. They did a good job. My only negative feedback is that it would have been nice if we would have been given the opportunity to be home when they serviced my gutters.
Laura G.
Jul 2016
The crew did a great job on my gutters. They were very professional and the response time and customer service (phone and in person) were excellent.
Holly P.
May 2016
unknown
Katherine S.
May 2016
unknown
Response from Gutter Junkies & Vensel Construction
"Thank you [Member Name Removed]. We appreciate the feedback and I will let my workers know your response, thanks again james"
Patricia E.
Apr 2016
unknown
Angela W.
Mar 2016
unknown
Charles W.
Feb 2016
unknown
Lisa H.
Jan 2016
In 2013, Gutter Junkies had previously installed a new gutter, downspout, and Leaf Relief gutter guard on our dormer. It looked great and was very professionally done. I already had new gutters installed on the rest of the house in 2004, which is why I didn't have them replaced, as well. If I had it to do over again, Gutter Junkies would have been my number one choice for all of it, but I didn't know about them back in 2004.
After more than two years, I decided it was time to have the gutter guards replaced on the rest of the house. They provided a proposal right away after I called. It did take them several weeks to come out to do the work after the proposal, but I realized they have a lot of business (a sign of a good company), and was willing to wait because I knew they would be top notch and it would be worth the wait.
On 12/18/2015, they cleaned out my remaining gutters, replacing the old gutter guards with Leaf Relief. Prior to this, rain would come down over the front of the gutters in sheets because the old guards didn't work properly. I haven't seen that happen since they were replaced with Leaf Relief. We also had some very long and dangerous icicles form in the winters prior to the work being done. I don't expect to see those again, either.
Jimmy Vensel (the owner) is an honest and kind man. He doesn't price gouge customers and makes sure the work is done in a professional manner. He also knew exactly what type of gutter guard works well in an area with lots of trees. I would recommend this company wholeheartedly and without reservation. It is rare, indeed, that one can say this about a contractor.
After more than two years, I decided it was time to have the gutter guards replaced on the rest of the house. They provided a proposal right away after I called. It did take them several weeks to come out to do the work after the proposal, but I realized they have a lot of business (a sign of a good company), and was willing to wait because I knew they would be top notch and it would be worth the wait.
On 12/18/2015, they cleaned out my remaining gutters, replacing the old gutter guards with Leaf Relief. Prior to this, rain would come down over the front of the gutters in sheets because the old guards didn't work properly. I haven't seen that happen since they were replaced with Leaf Relief. We also had some very long and dangerous icicles form in the winters prior to the work being done. I don't expect to see those again, either.
Jimmy Vensel (the owner) is an honest and kind man. He doesn't price gouge customers and makes sure the work is done in a professional manner. He also knew exactly what type of gutter guard works well in an area with lots of trees. I would recommend this company wholeheartedly and without reservation. It is rare, indeed, that one can say this about a contractor.
Tracey D.
Dec 2015
unknown
Lawrence C.
Dec 2015
See postscript written in space entitled "What did the provider do."
Mistee B.
Dec 2015
I don't have enough good things to say about this experience. Jimmy Vensel was very responsive and wonderful to work with. We also worked with Chris who spec'd the job and provided great advice. The team was professional, courteous and hard working. They cleaned up the site (even taking some extra trash left by the window installers). The house looks amazing! We would definitely use them again and would be happy to recommend their work to others.
Licensing
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FAQ
Gutter Junkies & Vensel Construction is currently rated 4.9 overall out of 5.
Yes, Gutter Junkies & Vensel Construction offers free project estimates.
No, Gutter Junkies & Vensel Construction does not offer eco-friendly accreditations.
No, Gutter Junkies & Vensel Construction does not offer a senior discount.
Yes, Gutter Junkies & Vensel Construction offers emergency services.
No, Gutter Junkies & Vensel Construction does not offer warranties.