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Buena Vista Construction

With Angi since April 2012

3.3

(4) Verified Reviews

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Business Details

Phone Number

Address

615 E Washington St

Louisville, KY 40202

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Description

Buena Vista Group is one of Louisville's fast-growing home renovation companies. Buena Vista Group is locally owned & operated by Marcos Mendoza. Marcos and his team are known for their integrity and high standards in customer service, quality and delivery. No job is to big or to small for Buena

Verified Reviews

A few reviews for this pro...
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LYNN R.
1.0
03/02/2015
We paid way over what this shoddy job should have cost. Since opening our shop we have had to finish the projects that BVC did not complete, replace inferior items that we were charged quality prices for - our entire shop has had to be repainted because of the cheap paint that was used. We were lied to continuously about the reasons for the delay in this project and their construction manager sent us insulting racist and prejudicial texts when we questioned him about items. I would caution anyone considering this company to beware. They cheated and lied to us - did an inferior job. Marcos has good ideas but cannot follow through - is not interested unless it is an extremely profitable (to him) project. We also had many of his sub contractors come back to us later saying he either never paid them or only paid them in part. So we were not the only ones who lost out.
Description of Work
BVC was contracted to renovate a small bungalow we owned into a frozen yogurt shop. What should have taken a maximum of two months took them six months and they never finished the entire project.
Category
house painters
Diego M.
5.0
02/22/2014
Hi: I had Mr Marcos the owner of Buena Vista Construction do a great renovation on my 1/2 bath. He completely gutted and redid everything, electrical , plumbing, tile job, etc. He came highly recommended by 2 coworkers of mine. My wife came up with the whole concept [colors, tile, basin, etc] and Marcos and his crew performed an unbelievable job. This was an old guest bathroom and we needed to give it a change since it is the one that most people use when they come to our house [dinner parties, etc]. Marcos was on time every day. The one day he was going to be 30 minutes late he gave us a call to let us know. He did this job in one week, cleaned up after himself every day. I do have pictures of the finished job but I wish I had them of the old look for you who are reading can compare. There was one hiccup. While redoing the plumbing work one of his workers punctured a water line. We stopped the main immediately and Marcos called a plumber who showed up 2 hrs later to fix the problem [on his dime]. I like his work so much that we had him retile the laundry room and he did that job too. I would use Marcos and time and have recommended him to several of my friends with good result.
Description of Work
Complete remodel of bathroom
Category
flooring contractor, remodeling, woodworking, house painters, interior painters
Alison S.
5.0
05/24/2012
I would rate them highly and I would use them again in the future.
Description of Work
I used Buena Vista Construction for general contract services. They did the entire work on the kitchen floor, interior and exterior painting, carpentry, trim repair and water damage repair.
Category
flooring contractor, water damage restoration, woodworking, house painters, interior painters

Service Provider Response

Thank you [member name removed] It was a pleasure to have been of service to you.
Nina D.
2.0
04/19/2012
The job took too long. They were messy and didn't clean up after themselves. They didn't show up when they said they would and then blamed me. When they were supposed to contact me they didn't. When I didn't hear anything I sent them a certified letter. He then called me and asked why I waited seven months. I said that he said he'd call me when he got back from vacation. I didn't care for his attitude. His project manager came in and took my doors off the hinges and took them with him to put the new stain and varnish on. He said he'd bring them back that Monday, but it took him two weeks. I called three different phone numbers before I was able to contact someone who said they'd bring the doors back. They were a mess; not professional at all.
Description of Work
They remodeled two rooms. They tore a wall down between the two rooms. They also did flooring and drywall in another room.
Category
drywall, remodeling, doors

Service Provider Response

Well there is 2 sides of every story. We performed the project for [member name removed] in a timely manner,(4weeks to complete )we did show up when stated. Plenty of times when we showed up, no one was home or they were still asleep. We would knock or call and no one would answer, we would then leave and [member name removed]would call a couple hours later by then we would be on another project. This occurred many times. The project was completed, my project manager did a walked thru with her and she was pleased and paid us. All thru the project she would make us repair or repaint scratches or dings they would make by moving furniture around. It got to a point were we had to stop as we weren't been paid for ongoing maintenance. After the project was completed she reached out 7 months later to say that she didn't like the doors and wanted them glossier. We went and removed the doors and took them to our warehouse to spray them. Twice we went back to try to deliver and again no one was home. Finally we did deliver them. She called another 8 months later to complain that a door had a crack. Well the door was damaged because her or her husband tripped down the stairs and fell on the door and now she wanted to make us responsible for her damage. She then became belligerent and threaten us. At this point I put a stop to our conversation and told her not to call us anymore. Her review is slanderous and is not reflective of our company and workmaship. We have over 500 clients and countless positive reviews on other sites and newspapers. We have an A rating with the BBB with no complaints. We pride ourselves in providing excellent service to our clients and we have plenty of satisfied clients that would attest to our quality and service.

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    Exterior Painting
    Interior Painting
    Finished Carpentry and Woodworking
    General Remodeling
    Flooring Sales and Installation
    Doors
    Water and Smoke Damage
    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.
    General Information
    Eco-Friendly Accreditations
    No
    Payment Options
    Check

    Services Offered

    Services Not Offered

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    Frequently Asked Questions & Answers about Buena Vista Construction

    How is Buena Vista Construction overall rated?

    Buena Vista Construction is currently rated 3.3 overall out of 5.

    What days are Buena Vista Construction open?

    Buena Vista Construction is open:

    Monday: 7:00 AM - 6:00 PM

    Tuesday: 7:00 AM - 6:00 PM

    Wednesday: 7:00 AM - 6:00 PM

    Thursday: 7:00 AM - 6:00 PM

    Friday: 7:00 AM - 6:00 PM

    Saturday: 9:00 AM - 1:00 PM

    What payment options does Buena Vista Construction provide

    Buena Vista Construction accepts the following forms of payment: Check

    Does Buena Vista Construction offer eco-friendly accreditations?

    No, Buena Vista Construction does not offer eco-friendly accreditations.