Bob Hook Chevrolet

Auto Tires, Auto Service, Auto Sales,

About us

Bob Hook Chevrolet is a full service auto dealership with new and certified pre-owned vehicle sales and leasing, GM Certified Service Center, Collision Center, Huge GM Parts Warehouse, and Commercial Truck sales and service.

Business highlights

72 years of trusted experience

Services we offer

Vehicle sales, leasing, financing. Auto maintenance and tires, GM Warranty service. Collision repair. GM Parts sales and delivery.

Services we don't offer

Buy Here Pay Here financing, rental vehicles

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.45 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
60%
4
20%
3
20%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.7
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-5 of 5 reviews

WILLA B.
04/2016
5.0
auto repair
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$100

Rebecca H.
01/2016
3.0
car tires
  + -1 more
unknown
Description of Work: Customer service was good, but I spent $900 for repairs that did not change anything. Plus one area that was "repaired" is now requiring another $1400 to fix! Ridiculous.
Rating CategoryRating out of 5

Lavonda P.
07/2015
5.0
car tires
  + -1 more
Came and picked up truck and it is fine,.
Description of Work: Installed new ABS

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

Response from Bob Hook Chevrolet
Thanks for your business, [Removed Member Name]! We appreciate our "A" Grade.

Stefan T.
09/2013
5.0
auto repair, car tires
  + 0 more
This is the first time I had this truck serviced at Bob Hook Chevrolet. I dropped off my truck and they gave me a ride back to work, which was great because it saved me from taking a day off of work, and was really convenient. I had them look at the compression system because i thought it was going bad (truck has 150K miles on it) - turns out it was the air springs and hoses (which I think was cheaper than replacing the compressor). They replaced those and also put on new tires at my request. They had the car ready for me when they said they would, and they also changed my oil for half of what the drive through place charged me last time. The service guy was friendly and explained what they were doing over the phone and didn't do anything until I gave him the go-ahead (he also told me how much it would be). He gave me a couple of different options on tires as well. I will definitely use them again, and was happy with my experience.
Description of Work: Fixed air ride suspension and replaced tires

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,700

Response from Bob Hook Chevrolet
[member name removed], we appreciate the opportunity to service your truck for the first time, and we appreciate your kind words! Thanks again, Bob Hook III

Larry J.
06/2013
4.0
car sales
  + -1 more
They do real good work, they're the only people that have worked on it since I bought it from them.
Description of Work: I bought a 2002 Chevrolet Silverado from them.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Bob Hook Chevrolet
Thanks [member name removed]! We look forward to seeing you again soon. Bob Hook III

    Contact information

    4144 Bardstown, Louisville, KY 40218

    http://www.bobhook.com

    Service hours

    Sunday:
    Closed
    Monday:
    7:30 AM - 8:30 PM
    Tuesday:
    7:30 AM - 8:30 PM
    Wednesday:
    7:30 AM - 8:30 PM
    Thursday:
    7:30 AM - 8:30 PM
    Friday:
    7:30 AM - 6:30 PM
    Saturday:
    7:30 AM - 5:30 PM

    Licensing

    Insured

    Licensed*

    Trade License Authority
    Motor Vehicle Commission

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Auto Tires,
    Auto Service,
    Auto Sales,
    Credit Repair,
    Auto Accessories,
    Window Tinting,
    Upholstering - Boat & Auto,
    Auto Transmission,
    Auto Painting,
    Auto Mufflers,
    Auto Detailing,
    Auto Body Work

    FAQ

    Bob Hook Chevrolet is currently rated 4.4 overall out of 5.

    Sunday: Closed

    Monday: 7:30 AM - 8:30 PM

    Tuesday: 7:30 AM - 8:30 PM

    Wednesday: 7:30 AM - 8:30 PM

    Thursday: 7:30 AM - 8:30 PM

    Friday: 7:30 AM - 6:30 PM

    Saturday: 7:30 AM - 5:30 PM

    Bob Hook Chevrolet accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, Bob Hook Chevrolet offers free project estimates.
    Yes, Bob Hook Chevrolet offers eco-friendly accreditations.
    No, Bob Hook Chevrolet does not offer a senior discount.
    No, Bob Hook Chevrolet does not offer emergency services.
    Yes, Bob Hook Chevrolet offers warranties.
    Bob Hook Chevrolet offers the following services: Vehicle sales, leasing, financing. Auto maintenance and tires, GM Warranty service. Collision repair. GM Parts sales and delivery.
    Buy Here Pay Here financing, rental vehicles

    Contact information

    4144 Bardstown, Louisville, KY 40218

    http://www.bobhook.com

    Service hours

    Sunday:
    Closed
    Monday:
    7:30 AM - 8:30 PM
    Tuesday:
    7:30 AM - 8:30 PM
    Wednesday:
    7:30 AM - 8:30 PM
    Thursday:
    7:30 AM - 8:30 PM
    Friday:
    7:30 AM - 6:30 PM
    Saturday:
    7:30 AM - 5:30 PM