Once the new unit was installed, the home was cooling once again. The following spring (2010), the air conditioner would not cool the home and I called and left a message that it is not cooling and is blowing warm air. I called a couple of times again and once I did reach them, I was told they were having problems with their voice mail. Over the summer of 2010, they were out to the home three times to try and find a leak as the coolant kept leaking out. I spoke to them in the fall of 2010 to tell them the unit was not cooling the home again and was blowing warm air. I was told they would need to order a part as they think this is where the leak is. It is now May 2011, the part has not been installed, and the weather is approaching 90 degrees. Rather than call I now text them as I will have a record of each conversation. It appears their business phone is a cell phone. I would not purchase another unit from this company as if you have a problem it is too difficult to get them back to fix it. I understand that sometime you need to get the bugs out however, they had the whole summer of 2010 to accomplish this and they didn't.
Description of Work: this company installed a new air conditioner in my home. Price was fair at the time i purchased the unit. Their crew installed the unit and removed the old. It appeared to be working just fine.
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Service Categories
Heating and Air Conditioning
FAQ
Bishop And Sons Heating & Air is currently rated 2 overall out of 5.
No, Bishop And Sons Heating & Air does not offer free project estimates.
No, Bishop And Sons Heating & Air does not offer eco-friendly accreditations.
No, Bishop And Sons Heating & Air does not offer a senior discount.
No, Bishop And Sons Heating & Air does not offer emergency services.
No, Bishop And Sons Heating & Air does not offer warranties.